About CCC

CCC Information Services Inc. is the technology platform for the underwritten assets economy. CCC technology, insights, and support connect industries – insurers, automotive manufacturers, collision repairers, parts suppliers, lenders, fleet operators and more – to advance decision-making, productivity, and customer experiences for thousands of clients worldwide. Clients leverage CCC’s network management, data management, AI, operational workflows and customer experience solutions to efficiently scale, interact, transact and achieve their unique business objectives. CCC was ranked a best mid-sized company to work for by Forbes (2019). BuiltIn Chicago, Austin and LA named CCC a top place to work in 2020. Diverse perspectives and experiences are core to CCC’s success and award-winning culture of more than 2,000 employees worldwide. We hold inclusion as a core value and are committed to celebrating and cultivating the diversity of our team. With a 40+ year track record of innovation, CCC’s tenacious spirit and growth mindset turn next generation technology into real world solutions and empower team members to expand their knowledge and potential. Headquartered in Chicago, CCC has 11 locations worldwide. CCC’s principal PE investors are Advent International, Technology Crossover Ventures, and Oak Hill Capital Find out more about CCC Information Services by visiting cccis.com.

Job Description Summary

The Senior QA Analyst is a member of the Enterprise Quality Assurance team working on existing, new and emerging software products. General understanding of technical infrastructure, business applications and product functionality. The candidate must be able to ensure the product meets the needs specified in the scope requirements and analysis documents of the project.

Job Duties

• Responsible for leading onsite, remote and offshore testing team for product releases
• Responsible for managing all testing activities in the project plan
• Work with cross-functional teams to ensure quality throughout the software development lifecycle
• Review and analyze scope requirements and create detailed test plans
• Prepare test data and oversee readiness of test environments
• Perform functional and non-functional testing and analyze test results
• Identify and track defects to closure
• Create and update test artifacts (Test Strategy, Test Plans, Test Cases, Test Status) for newly developed and legacy applications
• Create key quality metrics
• Support Project teams in user acceptance testing
• Mentor junior resources on the team
• Oversight of offshore testing
• Must be able to work nights and weekends for production deployments, when needed.

Qualifications

• 5+ Years software testing experience on complex IT projects
• 1+ Years in leading a testing team of 3 or more people
• Deep understanding of software QA methodologies and best practices
• Experience in test plan development and execution (Functional, System Integration, Regression, User Acceptance, Risk Based Testing)
• Experience in Web UI, web service and API testing
• Experience in testing Mobile native applications
• Experience with relational databases and SQL
• Experience with defect management and test management tools such as Version One, Jira, TestRail, Test Link
• Experience with API testing tools, such as SoapUI, Postman, JMeter   
• Must be a self-starter with the ability to multi-task
• Must be able to work as an individual or within a team
• Excellent interpersonal, communication and organizational skills
• Excellent time management skills and project management skills
• Must have the ability to prioritize tasks and/or projects, and solve problems under pressure of deadlines and resource constraints
• Experience with working with remote and offshore resources
• Experience with any test automation is a plus (Selenium, Python, Java Script)
• Insurance or automotive industry experience a plus
• Bachelor’s degree in Computer Science or related field or equivalent experience