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Sr. Software Engineer

| Chicago

We are seeking a highly motivated, talented engineer to join our engineering team.  As part of the Engineering team you will add value to one of these three groups:

Software Development: In the software development group, you will develop innovative products by building software quickly and iteratively in an agile environment.  You will release your software in production to our customers, and you will monitor and maintain it to provide an exceptional customer experience.  You will work directly with Product to drive our roadmap and vision forward.

QA:  Our Software Engineers in Test work closely with the development team doing code reviews, developing test automation & coding test frameworks within a continuous deployment and Agile environment.  Our team develops automation tests using a BDD (behavior driven development) framework and in native python. Other areas of focus of the team are testing non-functional areas of the system such as performance and security.   When they find the time and have a reason, there is exploratory testing of developed features that the SDET’s are responsible for.

DevOps: The DevOps team is a group of engineers who are responsible for NS’ security, infrastructure, cloud computing, networking and deployments. You will work together with, and support, all NS engineering and business operations.

You’ll do well in this role if:

Love making practical changes and seeing your products in use. Someone who wants to create an exceptional customer experience will fit in well on our team, meaning you naturally like to find solutions to problems and in general enjoy helping people in any way you can. You take delight in debugging unfamiliar problems. The desire to keep learning is embedded in your skillset.  We don’t need you to have experience with everything yet, but individuals that want to keep learning and challenge themselves thrive in this environment.

Love solving hard problems that don't have a straightforward solution
Like to think big, propose novel solutions and convince others of your ideas
Willing to challenge ideas, admit you are wrong sometimes, but in the end drive consensus with others
Are results-focused and make data-driven decisions
LIke to challenge yourself and others to make something great
Lead the development and delivery of critical components
Coordinate across teams like Product, QA and Devops
Own solutions and software designs to meet product goals
Develop high-quality, maintainable software
Promote software engineering best practices across the team
Participate in code reviews
Mentor and grow junior engineers
Review architecture and software designs with other senior engineers
Identify, design and develop automation solutions to improve team efficiency
Dive deep to resolve problems at their root, looking for failure patterns and suggesting fixes
Support your products running in production
Participate in projects that improve the performance and usability of our product portfolio
Work in an agile team, including sprint planning, daily standups and user story estimation
Be an ambassador for the team to both our internal and external clients


A Bachelor's degree and 5+ years of professional software development experience
Experience with mentoring or managing junior engineers
Expert in at least one programming language and proficient in others
Has lead the development and release of multiple product initiatives
Is passionate about creating high-quality, performant systems
Understands and promotes software architecture design best practices
Experience driving and optimizing the end-to-end software development process
Experience working with web technologies
Experience with multiple database technologies, knows how to choose the right tool for the job
Experience developing in Unix systems
Familiarity with Amazon Web Services
Proven capability for critical thinking, problem solving and the patience to see hard problems through to the end with our clients

Outstanding oral and written communication skills with both technical and non-technical audiences
Willingness to partner with a wide variety of people from diverse backgrounds, including engineering, product and professional services team members

About Narrative Science:

Narrative Science is the leader in advanced natural language generation (Advanced NLG) for the enterprise. Quill, its Advanced NLG platform, learns and writes like a person, automatically transforming data into Intelligent Narratives—insightful, conversational communications full of audience-relevant information that provide complete transparency into how analytic decisions are made.

At Narrative Science, we embrace the diverse backgrounds, experiences, and perspectives of our future employees, colleagues, customers, partners and other stakeholders. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, genetic information, or any other characteristic protected by law.

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Located in the heart of the loop, our office provides easy access to public transportation and some of Chicago's favorite destinations.

An Insider's view of Narrative Science

How do you collaborate with other teams in the company?

At Narrative Science, teams collaborate every day. When it comes to background, experience, and points of view, we are a very diverse company, and our employees take full advantage of that. It isn't uncommon to see functional teams pulling in members from other teams to work on initiatives together or even just to get another opinion.


Senior Product Marketing Manager

What makes someone successful on your team?

Successful people on my team have a passion for customers & a drive to deliver the best results to them. They're creative problem solvers who thrive in a collaborative environment. Each customer has unique needs & high-performers in Customer Success are experts at identifying those needs and rallying every resource necessary to take care of them.


Senior Vice President, Customer Success

What unique initiatives do you have that encourage innovation?

At Narrative Science, we support a spectrum of innovation ranging from our standard engineering process, through Hack Days and Hackathons, to our ongoing Incubator team. Narrative Science is only successful if we hire smart and self-motivated people, so we’re committed to giving them the support and space they need to innovate.


Vice President, Product Architecture

What are some things you learned at the company?

We are encouraged to deliver an exceptional customer experience. To achieve this goal, I’ve learned how various aspects of software engineering integrate to create a great and reliable product. I've learned how to design/implement database architecture, automated testing, and data analytics to craft our innovative products and bring them to market.


Software Engineer

What are Narrative Science Perks + Benefits

Narrative Science Benefits Overview

We offer a full range of benefits including Medical, Rx, Dental, Vision, FSA (for medical and dependent care expenses), Commuter Benefits, Life Insurance, Short and Long Term Disability, Paid Parental Leave, and 401k options for you and your family. Our people manage their own schedules, work hard, take time off when they need it—and come back refreshed and ready to dive back in.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program

Additional Perks + Benefits

Standing desks. Catered weekly lunches. Flexible vacation policy. Company events. Free eats & drinks. Free gym access & bike parking. Personal MacBook Air. Community engagement opportunities. Internal learning and development opportunities. Referral program & incentives.

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