Support Engineer

| Chicago

ABOUT US:

We connect customers to the brands they love by way of a thriving marketplace and a members-only service that provides benefits across 140+ of the best online stores. Our members save time and money with benefits including free 2-day shipping, easy 2-click checkout, and free returns all while we help them stay up on the latest trends that appeal.

For merchants, we’re driving eCommerce business, producing insights with a growing data analytics practice to boot. With a powerful two-sided network and a robust data platform, we’re creating an eCommerce win-win, helping retailers compete. The landscape of retail is changing and we’re here to empower retailers to take their place in that exciting evolution.

We have people in offices around the world: Headquartered in Chicago, with offices in Conshohocken, PA (Philly area), New York, San Mateo and Krakow, Poland. We hustle to get things done, creating wins for customers, merchants and each other.

ABOUT THE ROLE:

As a Support Engineer at ShopRunner, you’ll write code that allows partners to integrate to the ShopRunner network. You will also help support existing partners that require updates to their existing integration code.

ABOUT WHAT YOU’LL DO:

  • Use HTML, CSS, JavaScript, and Python technologies to integrate and configure partners
  • Use Python and Database technologies to integrate and configure partners and do data quality analysis.
  • Adhere to our engineering best practices (including code reviews and test writing) and contribute code to an ever-evolving JavaScript application that gets embedded on partner sites
  • Work closely with our integrations and partner success teams to ensure we are meeting the needs of our partners.

ABOUT WHAT WE’RE LOOKING FOR:

  • Experience in front-end development, including developing HTML, CSS, and JavaScript
  • Experience with Python and SQL
  • Experience with version control, like Git
  • Experience with browser testing and mobile best practices
  • Strong in time management and good communication skills
  • Skilled at cross-team collaboration and multi-tasking
  • You welcome peer reviews and incorporating feedback

NICE TO HAVES

  • Experiences with unit testing and JavaScript testing frameworks, like Selenium and Jasmine

We want you to bring your whole human self to work every single day. We accept you for who you are and consider everyone on an equal opportunity basis without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages

Location

350 N LaSalle - STE 500, Chicago, IL 60654

What are ShopRunner Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Casual Dress
Professional Development Benefits
Tuition Reimbursement
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