Technical Consultant - Remote at CCC Intelligent Solutions
CCC Intelligent Solutions Inc. is the technology platform for the P&C insurance economy. CCC technology, insights, and support connect industries - insurers, automotive manufacturers, collision repairers, parts suppliers, lenders, fleet operators and more - to advance decision-making, productivity, and customer experiences for thousands of clients worldwide. Clients leverage CCC's network management, data management, AI, operational workflows and customer experience solutions to efficiently scale, interact, transact and achieve their unique business objectives. CCC was ranked a best mid-sized company to work for by Forbes (2019). BuiltIn Chicago, Austin and LA named CCC a top place to work in 2020 & 2021. Diverse perspectives and experiences are core to CCC's success and award-winning culture of more than 2,000 employees worldwide. We hold inclusion as a core value and are committed to celebrating and cultivating the diversity of our team. With a 40+ year track record of innovation, CCC's tenacious spirit and growth mindset turn next generation technology into real world solutions and empower team members to expand their knowledge and potential. Headquartered in Chicago, CCC has 7 locations worldwide and is listed on the New York Stock Exchange (NYSE: CCCIS). Find out more about CCC Intelligent Solutions by visiting cccis.com.
Job Description Summary
The Configurable Technical Consultant is primarily responsible for translating business requirements into technical rules for implementation (configurable and PMOI). This involves assisting with the workflow design and collaborating with the sales account teams and customers in some cases. In addition, the candidate should understand how to problem solve to identify possible technical issues with the rules and assist in solutioning. This individual will also be able to consult on our capabilities and how to best leverage our capabilities to drive customer efficiencies. This individual will demonstrate an understanding of logic, testing and have computer expertise.This is a remote position with the option of hybrid depending on candidates location. This position may require ocassional travel (20% or less).
- Coordinate, review, and organize client workflow requirements
- Translate those business requirements and workflows into the technical rule writing
- Participate in workflow requirements meetings
- Proficiently communicate internally and externally with CCC clients
- Access SQL database using existing scripts
- Researches and corrects defects
- Consults with the customer/account teams on our technical capabilities
- Assists in triage of workflow issues and act as an expert to our rule capabilities
- Help create test cases and test the rules prior to implementation
- Bachelor's Degree in Computer Science, Engineering, or a related degree preferred
- 1 - 3+ years of software development experience preferred
- Rules Engines (Oracle JDeveloper, Oracle Business Rules, ILOG, DROOLS) familiarity
- Strong communication and project management skills preferred
About the company's Commitment to its employees:
CCC Intelligent Solutions employees are part of an inclusive culture that brings together diverse backgrounds and perspectives. Our team is defined by our values of: Integrity, Customer-Focus, Innovation, Diversity & Inclusion, and Tenacity. Together, we help our clients and each other achieve new goals.
CCC is committed to providing employees with opportunities to advance their careers and skillsets. CCC team members receive access to training and education reimbursement is available.
CCC offers competitive compensation and generous benefits. Health insurance, PTO, 401K, are just some of the benefits available to team members. CCC's top priority is the health and safety of our clients and our staff, which is why we have expanded our remote work benefits during the COVID-19 pandemic. Qualified job candidates will be interviewed by phone and video. Dependent upon role and responsibilities, new hires will be eligible for remote work immediately, with all necessary office equipment provided upon start date.
Each team member plays an important role in the company's success and each team member has a voice. CCC employee engagement and job satisfaction ratings consistently exceed industry norms - underscoring the value CCC places on its employees.