Technical Quality Analyst

| Chicago
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Technical Quality Analyst

Evive people are game-changers.

Evive was founded by two people who wanted to challenge the status quo...and did. More than 11 years later, that spirit still defines our culture. The work we do is redefining how people use their employee benefits, with SaaS-based services that help people to improve their lives and Fortune 1000 enterprises to optimize their benefits investments. We strive every day for the ideal of #benefitslove. Are you one of us?

We’re looking for a diligent Technical Quality Analyst. Is it you?

You are a person of great determination and resilience. You have an excellent understanding of walking in the user’s shoes, and know exactly what to look for in the usability of a product. Quick to recognize errors and potential concerns, you give careful attention to everything you review and are clear in explaining changes that need to be made. Your standards are high and you take ownership in final products being the best they can be.

Here’s what a Technical Quality Analyst does at Evive (for people who like bullet lists):

  • Conduct routine and non-routine post-release/implementation tests using a variety of testing devices and procedures to maintain product quality.
  • Develop and apply testing processes for new and existing products to meet client needs.
  • Create comprehensive and well-structured test plans and test cases, and alter quality assurance test plans according to product specifications.
  • Assist in the creation and maintenance of testing standard processes, and systems that align with industry standards.
  • Review requirements, specifications, and technical design documents to provide timely and meaningful feedback, and work closely with development teams to understand technical details.
  • Identify, record, and document potential quality issues and bugs, and escalate the issue to management when necessary.
  • Perform thorough regression testing when bugs are resolved, and prepare quality reports for internal review.
  • Analyze data and recommend potential improvements in the quality system.
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle.
  • Stay up to date with new testing tools and test strategies.

You bring a lot to the table.

  • BS/MS degree in Computer Science, Engineering or a related subject.
  • Proven experience as a QA tester or in a similar role.
  • Experience in project management, QA methodology, and software quality assurance.
  • Strong knowledge of software QA methodologies, test automation, tools, and processes.
  • Experience working in an Agile/Scrum development process.
  • Solid product management fundamentals, preferably in SaaS or consumer websites/apps.

Evive takes care of its teammates. Here are our current benefits:

  • Laid-back office, casual attire—jeans and a t-shirt are always okay!
  • Weekly catered lunch + daily stocked kitchen with drinks, fresh fruit, and a variety of other snacks
  • Competitive salaries with annual bonus pay
  • Paid Time Off—both for vacation and volunteering
  • Paid Sick Time
  • Two work-from-home days every month
  • Employer-paid medical insurance + subsidized vision, dental, and short-term disability insurance
  • Voluntary life and AD&D insurance
  • 401(k) with up to 4% company match
  • Student loan assistance program
  • Employee assistance program
  • Pre-tax commuter benefit + convenient location (right off the CTA blue line and Union Station)
  • Treadmill desks: walk and work!
  • Company-sponsored book club
  • And we watch Jeopardy! every day

If you’re prepared to go big, go bold, and go beyond, you’re ready to go Evive.

Apply now!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • DockerFrameworks
    • JestFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AWS RedshiftDatabases
    • CassandraDatabases
    • DynamoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • IllustratorDesign
    • PhotoshopDesign
    • FigmaDesign
    • Adobe XDDesign
    • Adobe InDesignDesign
    • Adobe Dreamweaver Design
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoEmail
    • MarketoLead Gen

Location

Our company is located in the hustle and bustle of the Loop. Many restaurants are nearby and it's a quick walk to EL, Union Station, Ogilvie, and the major bus hub.

An Insider's view of Evive

What are some social events your company does?

We have engagement activities on a regular basis. Everything from quarterly trivia, to global office olympics, to happy hours, to step-challenges, to Halloween spirit week with costume contests, to company sponsored volunteer days, to company summer outings and winter holiday parties. Team building and relationship building is a huge part of Evive!

Kristi

HR Generalist

How do you collaborate with other teams in the company?

Cross-functional collaboration is an essential function of my role. I work closely and meet regularly with my colleagues in Marketing, Professional Services, and Product to ensure that we are all aligned in our positioning to portray our solution's capabilities in the market accurately.

Krupa

Vice President of Solution Consulting

How has your career grown since starting at the company?

I started on the communications team and quickly became interested in account management. I was able to work with my manager and the client teams to transition to an account manager. From there I was promoted to a Client Services Partner. I truly feel I have grown in the past 4 years as a writer, speaker, problem solver & critical thinker.

Suzie

Client Services Partner

How do you make yourself accessible to the rest of the team?

I hold Office Hours twice a week for the team to drop in for whatever they need - help with a daily task, discuss a client escalation, brainstorming, or just a brief non-work chat. It's been very beneficial for my team, and works well with everyone's schedules. I also have regular one-on-one's with my direct reports, and a weekly team meeting.

Chris

Director, Client Services

How would you describe the company’s work-life balance?

Evive's work-life balance is wonderful. Especially working through the pandemic as someone with two young children, I have the freedom to be with my family and still complete the required work in my role. I love working for a company that trusts me (and those around me) to do what I need to do, on the hours that make sense for me and my family.

Brett

Director, Implementation

What are Evive Perks + Benefits

Evive Benefits Overview

Flexible hybrid work environment
Competitive salaries with annual bonus pay
Paid time off—both for vacation and volunteering!
Paid sick time
Paid Parental leave
Company observed Mental Health Days
Employer-paid medical insurance (100% paid)
Dental and Vision Insurance
Ancillary benefits including short-term disability, long-term disability insurance, accident and critical illness insurance
Employer-paid basic life insurance and AD&D insurance
Voluntary life and AD&D insurance
Health savings account
Flexible spending account (medical, dependent care & commuter)
401(k) with company match - no vesting period
Student loan assistance program
Tuition reimbursement program
Employee assistance program
Gym/Wellness reimbursement program
Pet Insurance
Anniversary gifts for key milestones including a one month sabbatical
Weekly catered lunch + daily stocked kitchen with drinks, fresh fruit, and a variety of other snacks
Treadmill desks: walk and work!

Culture
Volunteer in local community
Evive encourages employees to volunteer in their communities! We provide Volunteer PTO to ensure employees can show up.
Partners with nonprofits
With the vision of our Corporate Giving Committee, Evive partners every year with The Posse Foundation, Illinois Medical District Guest House, the Greater Chicago Food Depository, & more!
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee-led culture committees
Hybrid work model
Flexible work schedule
We know employees need to balance life and work, therefore we offer the flexibility to take an appointment in the middle of the day and to flex hours if they have any early morning call.
Remote work program
We currently offer a flexible work from home policy and do not require anyone to be onsite.
Diversity
Mandated unconscious bias training
Quarterly DEI discussion groups with outside learning resources
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Medical FSA Dependent, Care FSA and pre-tax commuter benefits
Disability insurance
STD that covers up to $1000 per week and LTD that covers up to 60% per week. We also offer critical care and accident insurance.
Dental insurance
Subsidized by Evive - we have two dental plans to offer.
Vision insurance
Health insurance
We have 3 BCBS (2 PPO and 1 HMO) plans which are either completely covered by Evive or significantly subsidized.
Life insurance
Basic Life & ADD are completely covered by Evive with the option of getting additional Voluntary Life Insurance that is portable and covers up to $500,000. We also have voluntary spouse and child.
Pet insurance
We offer pet insurance for those furry family members to cover unexpected vet costs and routine visits.
Wellness programs
We focus on different areas each quarter including mental wellbeing, physical wellbeing, nutritional and financial. We also offer a $400 yearly wellness stipend.
Mental health benefits
Our CEO and our company prioritize benefits holistically. Not only do we have traditional benefits, we have a culture which includes total wellbeing.
Wellness days
Financial & Retirement
401(K)
You can start contributing to your 401k plan as soon as you start.
401(K) matching
Evive matches 401k at 2% fully vested from day one
Company equity
Equity is offered at the discretion of the company.
Performance bonus
All Evive employees are provided an annual bonus based on company performance. Additionally spot bonuses are provided throughout the year for employees who go above and beyond.
Charitable contribution matching
We match charitable contributions as a perk for an employees 3 year anniversary.
Child Care & Parental Leave Benefits
Childcare benefits
We offer DCFSA and a yearly stipend that can be used towards child care
Generous parental leave
We offer 8 weeks of fully paid leave for the birth parent and 4 weeks for the non-birth parent
Family medical leave
We offer up to 12 weeks unpaid, job-protected leave per year under FMLA
Return-to-work program post parental leave
Company sponsored family events
We host company sponsored family events a couple of times a year
Vacation & Time Off Benefits
Generous PTO
We start off with 3 weeks of PTO and it increases to 4 week at 3 years and 5 weeks at 7 years. We also offer 2 floating holidays per year.
Paid volunteer time
We offer 8 hours of volunteer PTO, as well as, company sponsored volunteer days
Sabbatical
Our anniversary program offers a one week paid sabbatical during your 5th year at the company along with $500 and 4 weeks of paid sabbatical and $1000 on your 10 year anniversary.
Paid holidays
Paid sick days
We offer 2 weeks of sick time per year for all employees
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
We offer pre-tax commuter benefits for public transit and parking. We also offer a discounted biking sharing membership.
Company-sponsored outings
Our teams do outings on a regular basis sponsored by the company. We also have an annual summer outing and winter holiday party every year.
Free snacks and drinks
Evive has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Some meals provided
We provide company paid catered lunch on Wednesdays
Company-sponsored happy hours
We have happy hours on a regular basis and usually pair it with another fun activity like office trivia or our annual Halloween Costume Contest
Onsite office parking
We have pre-taxed commuter benefits to cover parking with a parking lot right across from our office and plenty of street parking
Recreational clubs
Pre-pandemic we offered company sponsored sports leagues year round. In the past we have had basketball, softball, kickball, volleyball, and bowling! Hopefully this will return soon.
Relocation assistance
Fitness stipend
We offer a yearly wellness stipend that can be used for gym memberships or workout classes and equipment
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
We offer many different learning and development options including licenses from Udemy for continuing education and development dollars for conferences and trainings.
Tuition reimbursement
We offer college loan tuition reimbursement for all employees with $50 a month and development dollars for continuing education.
Lunch and learns
We have lunch and learns on a regular basis both hosted internally and sometimes we bring in external people to host.
Promote from within
Mentorship program
We offer a mentorship program twice a year - in the fall and spring
Continuing education stipend
We have development dollars that any employee can apply for and get up to $1000 a year in continuing education coverage
Continuing education available during work hours
We encourage our employees to be on going learners and when they have free time during the work day to use it to take courses on Udemy or on other platforms
Online course subscriptions available
Customized development tracks
Paid industry certifications
We use our development dollars for those interested in getting certifications for their role
Personal development training
Apprenticeship programs

Additional Perks + Benefits

We have endless opportunities in many different areas here at Evive. We pride ourselves on our culture, as well as, our dedication to learning, development and growth. We are always open to new ideas wether that be an engagement activity, a learning opportunity or something else, suggestions are always welcome.

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