Technical Solutions Engineer

| Chicago
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The Technical Solution Engineer (TSE) is the owner of all technical client-facing interactions and deliverables in the LocusView client project team. Working closely with the Product & Development teams, the TSE has primary responsibility for gathering requirements, designing, mapping, configuring, supporting existing IT system integrations, and managing client-specific end-to-end technical solutions that meet client requirements. Strong attention to detail & conceptual understanding of how LVS technology provides value, creative problem solving, and the ability to lead multiple projects simultaneously are essential skills for this position.

When it comes to technology, the ideal TSE candidate will become a resident jack of all trades. The TSE will serve on the frontline for technical items and know when & how to engage other team members. You may not always know all the answers, but you’ll know where to find them.

Job Responsibilities

  • Lead and document all client technical requirements 
  • Design, create and manage client-specific end-to-end technical solutions to meet client requirements, including configuring mobile, web, export, and report applications or services.
  • Analyze and improve as-is/to-be client business processes and workflows for new technology implementation
  • Develop process maps for as-is and to-be states
  • Compile client deliverables including, requirements gathering summary, functional design document, and user acceptance testing document
  • Test configurations for mobile, web, export, and report applications or services
  • Write client release documentation.
  • Create and maintain all back-end reference documents
  • Log product bugs and enhancements
  • Participate in process improvement initiatives

Required Skills and Experience:

  • 3+ years demonstrated experience implementing complex technical solutions
  • Bachelor's degree in a relevant technical field (IT, engineering, GIS)
  • Solid understanding of databases, data flows, and networking concepts
  • Comfortable leveraging technology tools to work efficiently
  • Highly-motivated with the ability to work and learn independently
  • Experience providing services in a consultant or product role
  • Experience leading technical projects
  • Experience with product development lifecycle
  • Strong verbal and written communication skills
  • Resourceful with a willingness to find creative solutions to complex problems and a bias towards action
  • Good judgment with the ability to work together with clients to craft optimal solutions
  • Ability to lead multiple projects simultaneously
  • Continuous learner to grow with the company and our clients

Desired Skills and Experience:

  • Experience implementing mobile, web, data export, or GIS technologies with clients
  • Experience working with data-driven and integration solutions
  • Experience with enterprise work & asset management software products (SAP, Maximo, Asset Suite)
  • Experience with GIS software products (Esri, ArcFM, GE Smallworld)
  • Experience managing software product development
  • Experience creating & writing workflow and business process white-papers
  • Experience with high-accuracy field data collection, including GPS and RTK

Don’t hesitate to apply if you don’t have experience with the above specific technologies. 

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Location

Locusview is easily accessible via public transportation and within walking distance of some West Loop's hottest restaurants and bars.

An Insider's view of Locusview

How do you collaborate with other teams in the company?

It's easy to book time with other people or find out which conversations are already happening because everyone's calendar is viewable to all. Established cross-team groups are typically led by a point person. I can't overstate how much I appreciate both of those.

Dan

Product Manager

How has your career grown since starting at the company?

This open-minded environment has provided opportunity to grow my skillset in leadership and team management alongside my technical project management skills. After starting at LV as an App Specialist, I have risen to challenges and now find myself in a supervisory role.

Beth

Technical Project Manager

What are Locusview Perks + Benefits

Locusview Benefits Overview

Our total rewards package includes a number of benefits aimed at helping you and your loved ones stay healthy and happy. We cover 80% of costs for our medical, dental, vision plans, and offer matching funds on your 401(k).

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Three of our seven top executives are women including our President and Co-Founder, Alicia Farag, who is recognized as one of Chicago's top female leaders in tech.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Locusview's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,650 annually.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Locusview's vacation policy includes at least three weeks paid time off for all employees.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
We hold monthly opportunities for team members to learn from internal subject matter experts, and we contract outside specialists to conduct workshops and trainings on important topics to our team.
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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