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TechOps Systems Engineer

| Chicago

Company Description

Zen Planner serves over 7,000 businesses in the boutique fitness, yoga, martial arts and affiliate gym space, providing business owners everything needed to run a successful gym, school or studio. Zen Planner was acquired by Daxko in 2017 and our best-in-class software is backed by team of nearly 100 likeminded fitness fanatics, outdoors enthusiasts and techies. Zen Planner has received several recognitions for its incredible culture, including Outside Magazine’s Best Places to Work five years in a row, Top 100 Digital Companies in Colorado and Best and Brightest Companies to Work For, to name a few.

Job Description

Zen Planner’s TechOps Systems Engineer is a role for the adventurous engineer that loves and understands the core technologies that make the internet tick. You’ll be instrumental on the TechOps team in helping to maintain compliance, enforcing security, working with vendors, and troubleshooting core technology issues across multiple environments and operating systems. Your primary responsibility will be to ensure a secure, responsive, and operational infrastructure for both our in-house focused applications and our customer-facing applications.

You'll also be responsible for...

  • Supporting all Daxko (Zen Planner parent company) software offerings and integrated third-party tools
  • Helping resolve tickets escalated from support 
  • Tooling (github, JIRA, AWS, Jenkins, Chef, Ansible, Graphite, ELK, Docker, internal tools)
  • Supporting all shared Infrastructure (hosting vendors, load balancers, firewalls, certificates, etc)
  • Monitoring system activity 24x7 as part of an on-call rotation
  • Executing our disaster recovery plan; ensuring it is up-to-date and thoroughly tested
  • Identifying repetitive tasks and automating them (spinning up new environments, deployments, etc)
  • Building and maintaining capacity plans to identify areas that need improvement or growth
  • Managing Active Directory, Group Policy, Network and System Security, and ensuring systems and services are meeting expected Compliance requirements.
  • Ensuring a stable and responsive system from the server and network perspective
  • Ensuring jobs and services have the necessary resources needed to operate and that they are running as expected.

Qualifications


  • Experience with Microsoft technologies (AD, GPO, IIS, etc)
  • Experience with Linux (Redhat/CentOS)
  • Experience with internet technologies (DNS, SNMP, HTTP, TCP/IP, CDNs)
  • Experience with core network components and technologies (VPNs, firewalls, etc.)
  • Experience with virtualization tools and technologies (VMWare, Azure, AWS, etc)
  • Experience managing and creating alerts/checks in monitoring systems
  • Experience writing technical documentation
  • Bachelor’s degree - technical discipline preferred; OR equivalent experience
  • Effective interpersonal skills (written and oral) and the ability to communicate effectively with a variety of staff levels
  • Ability to prioritize and work well under pressure

Extra credit for...

  • Experience with Monitoring Technologies (New Relic, Logic Monitor, Rapid7, Logstash, Sensu, Graphite, etc.)
  • Scripting experience with the following languages: Ruby, Python, Bash, Powershell
  • Experience working tickets and managing priorities within issue-tracking systems (Salesforce, Jira, etc.)
  • Experience with modern web technologies (HTML5, CSS3, AJAX, JQuery, etc)
  • Experience with middleware configuration and optimization (IIS/tomcat)


Additional Information

The Daxko Nation includes many distinct brands: Daxko, CSI Spectrum, Club Automation, AAC, SugarWOD, and Zen Planner. Through these brands, we deliver comprehensive technology solutions and experienced services to health & wellness facilities. Since we began in 1998, we’ve grown to span 68 countries, 10,000 facilities, and over 20 million members. Our customers rely on us to be the engine of their growth with deep insight, guidance, technology solutions, and exceptional experiences that make us the industry’s recognized #1 software provider.
Our company, with a culture of collaboration, action, and entrepreneurship, has a well-deserved reputation for providing “career-defining” opportunities for team members willing to pursue them.
With a high value placed on taking care of our customers and our team members, we have frequently been recognized locally and nationally as best workplaces.
We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • Casual work environment
  • Plenty of free food and caffeine


All your information will be kept confidential according to EEO guidelines.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • ZendFrameworks
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • PendoAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

Our office sits on the river in the heart of the West Loop across the street from Willis (Sears) Tower and next to the water taxi.

What are Club Automation Perks + Benefits

Club Automation Benefits Overview

Club automation is a startup environment with established funding that allows us to offer excellent perks and benefits.

Culture
Volunteer in local community
Club Automation participates in local volunteer activities such as the Chase Corporate Challenge, Bernie's Book Bank, Augie's Quest, and Feed My Starving Children.
Friends outside of work
Eat lunch together
Intracompany committees
Club Automation has various committees like the Time Hostage Rescue Team, Daxko Development Committee, and the Culture Committee!
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Club Automation's Flexible Spending Account (FSA) helps employees cover out-of-pocket medical expenses with pre-tax contributions of up to $2,700 annually.
Disability Insurance
Company-paid long and short-term disability insurance provides 60% of your pre-disability earnings up to certain limits.
Dental Benefits
Vision Benefits
Health Insurance Benefits
Club Automation provide a wealthy health insurance plan through BCBS with options for PPO and HDHP. Company contributes to the cost of both plans for all levels of coverage.
Life Insurance
Club Automation provides company-paid life insurance policies for $100,000 to all full-time team members.
Wellness Programs
In an effort to promote team member health and wellness, Club Automation provides a monthly fitness reimbursement to all team members.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Club Automation's 401(k) retirement plan matches 50% of an employee's contributions up to 6% of their annual base salary..
Child Care & Parental Leave Benefits
Generous Parental Leave
Full-time team members may take advantage of a generous parental leave benefit.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Club Automation offers full-time team members a Flexible Paid Time Off (PTO) plan. Flexible PTO allows team members to manage their own time off, which is a great fit with our core value of ownership.
Sabbatical
Club Automation offers full-time team members a 4-week paid sabbatical leave for every 5 years of service from the date of full-time hire.
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Twice per year, we shut down our office and go volunteer for special projects designed to help the community. We also have social events that get team members together.
Free Daily Meals
Employees get free lunch on Friday.
Stocked Kitchen
Fridges are stocked with soft drinks and ‘fancy water’, coffee machines, etc.
Some Meals Provided
Free weekly family lunches that allow us to eat and hang out together.
Happy Hours
Fitness Subsidies
In an effort to promote team member health and wellness, Club Automation provides a monthly fitness reimbursement of up to $100 to all team members. All fitness facilities are eligible.
Professional Development Benefits
Job Training & Conferences
Promote from within
Time allotted for learning

Additional Perks + Benefits

Club Automation has been recognized for providing team members with competitive benefits that celebrate its culture, promote health & wellness, and help team members achieve their goals. For this reason, we have designed our Team Member Benefit plans to promote an innovative and healthy work environment, to support your financial wellbeing, and to protect you against any potential hardship brought about by unforeseen accidents or injury.

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