DRW
Chicago, IL

Trading Systems Engineer

| Chicago
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DRW is a diversified, technology-led principal trading firm. We trade our own capital at our own risk, across a broad range of asset classes, instruments and strategies, in markets around the world. As the markets have evolved over the past 25 years, so has DRW – growing to include real estate, cryptocurrencies, venture capital and several industry acquisitions. With more than 1000 employees globally, we work together to solve interesting problems and capture opportunities. It’s a place of high expectations, deep curiosity, and constant collaboration, with some of the smartest, most passionate people you will meet.  

Our Application Support team provides mission critical support for many of our proprietary and third-party trading systems as well as our proprietary middle and back-office systems.  They manage a wide variety of technical support and engineering functions, including application support in testing and production environments, software deployment and configuration and system monitoring.  It’s a fast-paced, dynamic environment that provides new technical challenges constantly and demands that you learn new things daily. 

What you’ll do in this role:

  • Work as part of a team to establish best-in-class production support, efficient software deployment, configuration processes, and proactive monitoring, with a goal of anticipating and avoiding issues before they occur, minimizing downtime and quick recovery from any incidents.
  • Ensure maximum trading system availability to avoid missing any key trading opportunities
  • Provide support for various trading groups’ production systems across a variety of asset classes and geographic locations deployed across a multi-platform production environment (primarily Linux with a little Windows)
  • Develop proprietary process automation and monitoring tools and leverage third-party technologies as appropriate
  • Troubleshoot trading system production incidents resulting from internal (proprietary software / systems) or external factors (markets, data feeds, telecommunication lines)
  • Automate software configuration and rollout procedures to reduce manual configuration errors and strive for flawless change management
  • Support core market connectivity and correspond with exchanges regarding trade order activity, connectivity, and other related technical support issues
  • Collaborate with traders, DBAs, development, back office, QA, infrastructure, technical support, business development and various management teams around the globe.
  • Help end users and developers understand core trading and back-office systems to ensure efficient and correct use of available tools.
  • Build documentation for common procedures, troubleshooting scenarios and system architecture.
  • Coordinate efforts with other global support teams to ensure continuity and consistency of support in a 24x7 environment

What’s needed in this role:

  • Superior troubleshooting skills and the ability to navigate issues efficiently that do not have a pre-defined runbook process
  • Prior experience supporting high performance applications, process monitoring, and troubleshooting
  • Prior experience working with FIX protocol and alternative exchange protocols
  • Script development experience
  • SQL experience including queries/updates/table creation/basic database maintenance
  • Linux & Windows platform support experience in a large-scale production environment
  • Experience supporting electronic trading systems; prior experience at proprietary trading firm preferred
  • Demonstrated knowledge of network communications, including use of multicast networking
  • Must have some flexibility in work schedule to help ensure team coverage; rotating on-call coverage required
  • B.S. in Computer Science or equivalent degree
  • Self-motivation and intellectual curiosity;  desire to continually grow and always seek improvements in production support function
  • High level of ownership and accountability, reliability, and strong follow through
  • Ability to handle pressure and time constraints with composure; ability to multitask and context switch efficiently
  • Strong organizational skills, including ability to effectively plan and prioritize 
  • Must have strong communication skills and demonstrate the ability to have clear and concise conversations, both written and verbal, with a variety of personalities
  • Must be able to quickly apply prior context to troubleshooting and communication efforts

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

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Where we are

Situated in Chicago's thriving West Loop, our HQ is convenient for Metra and CTA riders alike - and foodies looking for a bite on "Restaurant Row."

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ClojureLanguages
    • ElixirLanguages
    • RustLanguages
    • D3JSLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PhoenixFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RiakDatabases
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What are DRW Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Our remote work program includes work from home remotely on occasion as needed.
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
DRW hosts lunch and learn meetings once per month.
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Daily catered breakfast and lunch. On-site yoga and meditation classes. Trivia nights. Chair massages. Wine, beer, and whiskey tastings. Mentorship program. Game tournaments. Speaker series and "Geek Lunches."

An Insider's view of DRW

How does your team reward individual success?

Our team acknowledges individual success and provides an environment to further new ideas. The team then ensures higher management is aware of your contribution. These accomplishments become part of the individual’s and team’s record at the end of the year. This approach I believe has led to a lot of innovations on my team.

Kumbi

Network Engineer

What kinds of technical challenges do you and your team face?

During my internship in Chicago, I built models in python, ones that are still used on that desk today. The next summer, I returned as a full-time trading analyst and picked up right where I left off. I focus on systematic research and the development and execution of new strategies for the foreign exchange (FX) options desk in Chicago.

Alex

Quantitative Trading Researcher

What are some things you learned at the company?

We’re free to choose the technology stack that best solves each individual problem, so the learning happens project to project. I started programming in C#, but changing teams exposed me to a new suite of languages that I’m now working in regularly

Carissa

Software Engineer

How do your team's ideas influence the company's direction?

Working on the risk team, I combine the principles of risk management and computer science. I help direct how we take risk across the organization, and ensure reliability with the use of really innovative tech.

Brawnski

Software Engineer

What are some social events your company does?

DRW is not all work, all the time. We offer a number of activities and events for all interests, like monthly wine tastings, sports leagues, hobby clubs and movie outings to name a few.

Michelle

Systems Team Lead

Jobs at DRW
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DRW
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2 weeks ago
Have significant experience developing high-availability systems in C++ and Python with very tight resource/latency constraints. Have a background in multi-threaded programming and a strong understanding of hardware/software interaction. Are comfortable working “under the hood” and you are quite skilled in performance tuning (applications, Linux, socket I/O, etc.) and troubleshooting. Have experience working with C++ libraries like STL and Boost. Are up to date on the C++0x/11 standards and have opinions about them. Have worked on challenging projects that involved things like building a custom compiler, writing a matching engine, or working with large amounts of data in real time. Have strong verbal and written communication skills.

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Research new market features for predictive properties. Identify inefficiencies in the financial markets and characterize them with mathematical models. Predict price movements using statistics, signal processing and machine learning. Design automated trading agents that achieve efficient execution.

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Chicago
2 weeks ago
We are currently seeking a Lead/Senior FPGA Engineer to join one of our trading teams. While DRW has been leveraging FPGA technology for a number of years, you will have the opportunity to build an FPGA application from scratch for an existing team. We’re seeking a candidate that has a strong understanding of software and hardware interaction. This person will participate in the full development lifecycle, including system and block level testing, of low latency high throughput FPGA design.

Research Developer

DRW
Chicago
2 weeks ago
As a Research Developer, you will be an integral member of an algorithmic trading team comprised of experienced technologists, quantitative researchers, and traders. Your team will work closely to solve challenging technological problems and contribute to our full tech stack, from hardware and software development to grid computing. You will be surrounded by cutting edge technology, mentored by industry-leading engineers, offered training and continuing education opportunities, and given immediate responsibility. We are looking for creative technologists, natural programmers, and disciplined engineers eager to develop new technologies that directly impact our business.

Quantitative Researcher

DRW
Chicago
2 weeks ago
As a Quantitative Researcher, you will have an opportunity to solve challenging problems arising in a trading environment while utilizing statistical scientific algorithms and mathematical modeling techniques. You will find great minds with diverse backgrounds, who are passionate about cultivating new ideas and exploring ways to bring them to life. Our quantitative researchers work closely with experienced traders and software engineers.

Microwave Tower Technician (No Travel)

DRW
Chicago
2 weeks ago
DRW is looking for a Microwave Tower Technician in the Chicago, IL area to support our internally managed wireless networks. This position would involve local travel only (in the Chicago area).  This position will challenge you to provide quick and consistent responses to network needs while working with some of the smartest people in the financial industry. Experience with millimeter wave installations including path alignments and troubleshooting is strongly preferred. This role may include downtime in the office, and additional responsibilities may include assistance with lab testing, path design, equipment configuration and testing, and planning with stakeholders. We are looking for candidates who want to expand their skills beyond climbing and spend some time in an office environment helping to optimize our solutions.

Operations Specialist

DRW
Chicago
2 weeks ago
DRW is a technology-driven, diversified principal trading firm. We trade our own capital at our own risk, across a broad range of asset classes, instruments and strategies, in financial markets around the world. As the markets have evolved over the past 25 years, so has DRW – maximizing opportunities to include real estate, cryptoassets and venture capital. With over 1000 employees at our Chicago headquarters and offices around the world, we work

University Talent Acquisition Specialist

DRW
Chicago
3 weeks ago
DRW is a technology-driven, diversified principal trading firm. We trade our own capital at our own risk, across a broad range of asset classes, instruments and strategies, in financial markets around the world. As the markets have evolved over the past 25 years, so has DRW – maximizing opportunities to include real estate, cryptoassets and venture capital. With over 1000 employees at our Chicago headquarters and offices around the world, we work

Data ETL Engineer, FICC Options

DRW
Chicago
3 weeks ago
DRW is looking for an exceptional Data ETL Engineer with an expertise in Python to join a team of highly talented technologists tasked with building a proprietary options trading platform. Your role will focus on all areas of software engineering, including design, development, implementation, testing, and post-trade analysis while using the latest technologies.

Software Engineer, Python (FICC Options)

DRW
Chicago
3 weeks ago
DRW is looking for an exceptional Software Engineer with an expertise in Python or Java to join a team of highly talented technologists tasked with building a proprietary options trading platform. Your role will focus on all areas of software engineering, including design, development, implementation, testing, and post-trade analysis while using the latest technologies.

Senior Frontend Engineer, Cryptoassets

DRW
Chicago
3 weeks ago
As a member of this team, you will be expected to design and develop all UX/UI software and to play a critical role in the design of various inter-process APIs.  The team’s existing interfaces are written in TypeScript and JavaScript with a heavy emphasis on React. Candidates should have strong initiative and have proven experience independently driving projects to completion.  We work from high-level requirements and programmers are expected to gain an intimate understanding of the business and work directly with traders and researchers on a daily basis.

HRIS/HR Operations Analyst

DRW
Chicago
3 weeks ago
As an HRIS/HR Operations Analyst, you will act as both a functional and technical HR subject matter specialist on the HR team.  You will help our HR team strategize and plan operational changes as well as be part of the HRIS team to administer and configure DRW’s current global HR system, Workday.  You will collaborate with other HR team members on various HR initiatives relating to our HR system and operations, such as immigration, new hire orientation, global payroll, employee benefits and performance management. 

Software Engineer, Risk (TypeScript/React)

DRW
Chicago
3 weeks ago
We are looking for an outstanding Software Engineer with diverse skills to join our Risk Development team to develop and maintain front-end applications and tools used to administer and govern trading desks’ adherence to risk parameters and limits. While previous experience working the in the trading/finance industry is beneficial, we're looking for talented software engineers, not specific industry experience.

Senior Desktop Systems Engineer

DRW
Chicago
3 weeks ago
DRW is a technology-driven, diversified principal trading firm. We trade our own capital at our own risk, across a broad range of asset classes, instruments and strategies, in financial markets around the world. As the markets have evolved over the past 25 years, so has DRW – maximizing opportunities to include real estate, cryptoassets and venture capital. With over 1,000 employees at our Chicago headquarters and offices around the world, we

Software Engineer, Risk

DRW
Chicago
3 weeks ago
DRW is a technology-driven, diversified principal trading firm. We trade our own capital at our own risk, across a broad range of asset classes, instruments and strategies, in financial markets around the world. As the markets have evolved over the past 25 years, so has DRW – maximizing opportunities to include real estate, cryptoassets and venture capital. With nearly 900 employees at our Chicago headquarters and offices around the world, we

Talent Acquisition Operations Specialist

DRW
Chicago
3 weeks ago
DRW is a technology-driven, diversified principal trading firm. We trade our own capital at our own risk, across a broad range of asset classes, instruments and strategies, in financial markets around the world. As the markets have evolved over the past 25 years, so has DRW – maximizing opportunities to include real estate, cryptoassets and venture capital. With over 1000 employees at our Chicago headquarters and offices around the world, we work

Global Payroll Specialist

DRW
Chicago
3 weeks ago
DRW is a technology-driven, diversified principal trading firm. We trade our own capital at our own risk, across a broad range of asset classes, instruments and strategies, in financial markets around the world. As the markets have evolved over the past 25 years, so has DRW – maximizing opportunities to include real estate, cryptoassets and venture capital. With over 1000 employees at our Chicago headquarters and offices around the world, we work