Trading Systems Engineer

| Chicago

DRW is a diversified, technology-led principal trading firm. We trade our own capital at our own risk, across a broad range of asset classes, instruments and strategies, in markets around the world. As the markets have evolved over the past 25 years, so has DRW – growing to include real estate, cryptocurrencies, venture capital and several industry acquisitions. With more than 800 employees at our Chicago headquarters and six global offices, we work together to solve interesting problems and capture opportunities. It’s a place of high expectations, deep curiosity, and constant collaboration, with some of the smartest, most passionate people you will meet. 

Our Application Support team provides mission critical support for our core proprietary trading systems. They manage a wide variety of technical support and engineering functions, including application support in testing and production environments, software deployment and configuration and system monitoring. It’s a fast-paced, dynamic environment that provides new technical challenges constantly and demands that you learn new things daily. 

What you’ll do in this role:

  • Work as part of a team to establish best-in-class support processes to ensure flawless operation of production trading technologies, flawless software deployment and configuration processes, and proactive monitoring and support to anticipate and avoid issues before they occur
  • Ensure maximum trading system availability to avoid missing any key trading opportunities
  • Provide support for various trading groups’ production systems across a variety of asset classes and geographic locations
  • Develop proprietary process automation and monitoring tools and leverage third-party technologies as appropriate
  • Provide support for proprietary trading systems deployed across a multi-platform production environment (primarily Linux with a little Windows)
  • Troubleshoot trading system production incidents resulting from internal (proprietary software / systems) or external factors (markets, data feeds, telecommunication lines)
  • Automate software configuration and rollout procedures to reduce manual configuration errors and strive for flawless change management
  • Support core market connectivity and correspond with exchanges regarding trade order activity, connectivity, and other related technical support issues
  • Work interactively with DBAs, core development teams, back office systems, QA Engineers, Infrastructure and management teams when deploying production releases and troubleshooting technical issues

What’s needed in this role:

  • Superior troubleshooting skills with respect to trading systems and their interaction with the Linux operating system and network communications
  • Prior experience supporting high performance applications, process monitoring, and troubleshooting
  • 3+ years of prior experience working with FIX protocol and alternative exchange protocols
  • 5+ years of script development experience, preferably 5+ years of experience with Python or Perl
  • 3+ years of SQL experience including queries/updates/table creation/basic database maintenance
  • 5+ years of experience in Linux & Windows platform support
  • 5+ years of experience supporting electronic trading systems; prior experience at proprietary trading firm preferred
  • Demonstrated knowledge of network communications, including use of multicast networking
  • Flexibility to work a rotating shift schedule as needs dictate
  • Must have excellent verbal and written communication skills
  • B.S. in Computer Science or equivalent degree
  • Self-motivation and intellectual curiosity; desire to continually self-improve and seek continual improvements in production support function
  • High level of ownership and accountability, reliability, and strong follow through
  • Ability to handle pressure and time constraints with composure
  • Strong organizational skills, including ability to effectively plan and prioritize 
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ClojureLanguages
    • ElixirLanguages
    • D3JSLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PhoenixFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RiakDatabases

Location

Situated in Chicago's thriving West Loop, our HQ is convenient for Metra and CTA riders alike - and foodies looking for a bite on "Restaurant Row."
540 W. Madison St., Chicago, IL 60661

Insider's spotlight

How does your team reward individual success?

Our team acknowledges individual success and provides an environment to further new ideas. The team then ensures higher management is aware of your contribution. These accomplishments become part of the individual’s and team’s record at the end of the year. This approach I believe has led to a lot of innovations on my team.

Kumbi

Network Engineer

What kinds of technical challenges do you and your team face?

During my internship in Chicago, I built models in python, ones that are still used on that desk today. The next summer, I returned as a full-time trading analyst and picked up right where I left off. I focus on systematic research and the development and execution of new strategies for the foreign exchange (FX) options desk in Chicago.

Alex

Quantitative Trading Researcher

What are some things you learned at the company?

We’re free to choose the technology stack that best solves each individual problem, so the learning happens project to project. I started programming in C#, but changing teams exposed me to a new suite of languages that I’m now working in regularly

Carissa

Software Engineer

Working on the risk team, I combine the principles of risk management and computer science. I help direct how we take risk across the organization, and ensure reliability with the use of really innovative tech.

Brawnski

Software Engineer

DRW is not all work, all the time. We offer a number of activities and events for all interests, like monthly wine tastings, sports leagues, hobby clubs and movie outings to name a few.

Michelle

Systems Team Lead

What are DRW Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Daily Meals Provided
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidy
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Daily catered breakfast and lunch. On-site yoga and meditation classes. Trivia nights. Chair massages. Wine Tastings. Mentorship Program. Game Tournaments. Speaker Series and "Geek Lunches".

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