Vice President - Network Engineering at TransUnion

| Chicago
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What We'll Bring

The Vice President, Global Network role will provide technical expertise and executive leadership to all aspects of network strategy & operations for the company's global infrastructure, including wide-area networks, datacenter networks and campus/corporate networks. This is a critical role with technical operations responsibility and accountability to deliver elite network availability, security and performance to all of TransUnion’s internal and external customers. TransUnion’s infrastructure is one of the industry's most high-demand environments, supporting billions of transactions annually and connecting consumers, businesses, financial services and governments in more than 40 countries and territories.

You will bring industry thought leadership to drive the transformation of TransUnion’s global networks toward next-generation operational capabilities with a focus on using the latest innovations in Cloud, software-defined networking and analytics.

This function reports to the Executive Vice President, Head of Global Transformation, Operations and Engineering. This is an opportunity for a technology leader to join the team that is driving and executing on TransUnion’s technology transformation vision.

What You'll Bring

Network technical knowledge

Bachelor's degree in engineering or related field.

Validated background in network operations, engineering, tools and technologies.

Confirmed understanding of tools and technologies in network operations ecosystem (LAN, WAN, Cloud, etc.)

Prior experience in non-Cisco networking technologies.

Hands-on experience in deploying large scale-out network technologies.

Able to demonstrate the core fundamentals of the latest innovations in software-defined networking.

Prior experience in a dedicated role around defining network operations strategic planning.

Strong and pragmatic views about open standards and with supporting evidence.

Experienced People Leader

Track record in developing next-generation leaders.

Validated history of inspiring change and transformation in network operations processes, tools and technologies through metrics-driven, KPI-based methodologies, and through an evidence-based operational improvement and decision-making approach to best meet business objectives and priorities.

Experience working with highly-effective engineering teams through major technology transitions.

Validated consistent and steady growth in career.

Experience in running cost reduction programs.

Validated experience of metrics-driven management with accountability.

Global Experience and Security-Focused

Ideal candidate has a security background

Excellent communicator and able to drive consensus across diverse/global technology teams and within a global matrix.

Experience leading a large network (operations) team for an enterprise that has a large B2B or consumer-facing global network infrastructure.

Experience in driving and leading enterprise technology and cultural transformation programs across geographies.

Experience managing a team members around the globe.

Impact You'll Make

You will provide technical leadership and expertise across LAN/WAN/DC & cloud networking. You will develop and execute initiatives to simplify, standardize, segment and optimize networks to reduce cycle times and increase security, availability, service agility, and alignment of TransUnion’s global networks.

You'll have responsibility and accountability across areas, including:

Network strategy, planning, and continuous improvement

Develop and drive the development of next generation global network that leverages cloud, SDN, virtualization and analytics.

Provide leadership to handle demands from projects and technology upgrades including recommendations for vendor tools/solutions and global alignment of networks.

Support adoption of new technologies and tools, and recommend capability improvements to network and security operations.

Settle need for new products and systems based on budget, client needs, and improvements in technology.

Work closely with other departments to ensure network operations capabilities are capable of handling emerging and future business requirements.

Network operations (including incident management, change management and problem management), as well as network security operations

Establish best-practice methodologies based on KPIs for incident/change/problem management in a global, 24x7, high-volume, high-availability, production environment.

Keen understanding of budgets and financials, and measuring business value via leading-edge metrics and KPIs.

Analyze network from a cost, capacity, and forecast perspective, and evaluate new network operations technologies and applications.

Develop roadmaps to ensure network operations goals are met.

Oversight of network operations processes based on a combination of vendors, custom solutions, and internal resources.

Lead network operations projects, including budgeting, planning, implementation, maintenance, administration, staffing and logistics.

Ensure that information security and risk management are embedded within the culture requiring continuous improvement to a complex set of functions to handle security and compliance risks related to information systems and assets. Drive coordination, consensus and execution to mitigate cyber risk issues and emerging threats in such a dynamic environment.

Direct the continuous and secure operation, administration and maintenance of the corporate computing and networking infrastructure, including development of Risk Management, Identity/Access Management, Information Security and Privacy, and Disaster Recovery and Business Continuity Plans.

Ensure service-level targets are met, and address all service-level complaints.

Ensure network operations are conducted according to corporate standards, and in compliance with external standards as defined in company objectives (e.g., PCI, ITIL etc.)

Participate in disaster recovery/business continuity activities, as needed.

Customer/partner/regulator engagements

Provide subject matter expertise in interactions with partners and customers, handle collaboration projects externally and internally.

Manage a global team of ~20-30 network professionals

Mentor, lead and motivate a top-notch team of managers/directors and/or professionals and set priorities to achieve department goals and KPIs.

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Location

555 W Adams St, Chicago, IL 60661

What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with Nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Friends outside of work
Eat lunch together
Intracompany committees
TransUnion has a Community and Associate Services Team (CAST), which is responsible for planning events, such as our annual holiday party, take your child to work day, company BBQ, and more!
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
15% discount on TU stock twice a year
Performance Bonus
Match charitable contributions
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave Benefits
Child Care Benefits
[email protected] provides backup childcare and eldercare for TU associates.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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