Enterprise SaaS Account Manager

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Company Description:

Do you feel like your work is making an impact? Are you spending more time asking for permission rather than creating results? In just a short few years, with hard work, talented teammates and a passion for the recruiting space Yello has become the premier technology at recruiting events. We are also involved in cutting edge mobile based recruiting. Our clients range in size from global to start up and even more impressive, our Interview Scheduling solution was named a Top HR Product of 2015 by Human Resource Executive Magazine. If you are looking for a company that has a “start-up” feel but with solid funding and stability then you’re a natural for Yello!

Job Description:

As an Account Manager managing our Enterprise Accounts, you will be responsible for all aspects of relationship management and customer success planning, strategically partnering with Yello’s Customers to understand Client’s business initiatives and challenges, in efforts to enable Clients to derive value through the use of Yello’s solutions and services. You will manage post-sales contact with signed client base in order to facilitate a positive and proactive long-term relationship and ensure customer loyalty. You will focus on continued solution optimization, with the underlying intent of improving customer usage, through use of best-practices to manage and grow this segment of our customer base. The Account Manager will be evaluated based on contract renewal attainment, and overall growth of the portfolio. This position will manage a portfolio of accounts located in the USA. Ideally, this person will live in the USA and can be successful working in a home office environment.

Qualifications:

  • A bachelor's degree and relevant experience is required
  • You must be able to effectively renew all assigned accounts with favorable terms and conditions
  • You can demonstrate expansion of the Yello.co solutions beyond the functionality introduced during implementation process and consistently seek new business opportunities by presenting and recommending new Yello.co products and service
  • You are able to position Yello.co's value proposition as part of our overall business solutions, linking these benefits back to the key business issues of the client
  • You pride yourself on your ability to develop and maintain extraordinary relationships with assigned existing clients to ensure their satisfaction and retention while helping to grow our incremental revenue.
  • You maintain accurate and timely customer, pipeline and forecast data
  • Must have prior experience in enterprise account management, enterprise application sales (i.e. carrying a quota)
  • Must have a proven ability in managing complex sales cycles from start to finish with a track record of successful quota attainment
  • Industry experience (HCM, Recruiting) or with the Yello.co solution would be a huge plus

 

Additional Information:

Yello is the definition of a “work hard play hard” corporate culture. Our employees take their work very seriously as we are the trailblazers in our space, but don’t worry, you can always find a good video game match getting competitive during lunch time. Our dress is casual, we have one of the best views in the city, along with perks and benefits that are designed to promote work/life balance. Flexible work arrangements, sports league teams, free snacks and “beverages”, professional development programs, regular social events, discounted gym membership, matching 401K – we’ve got you covered. Our CEO, Jason Weingarten, and President, Dan Bartfield, always have their office doors open. You might even see one of them at the local karaoke bar now and then, but not to worry as they’ve been told not to quit their day jobs.

  • Yello is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
  • Candidates local to Chicago are preferred.
  • You must be authorized to work in the United States, full-time, for any employer.
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What are Yello Perks + Benefits

Yello Benefits Overview

Health
Wellness
Financial
Giving
We've got you covered!

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
DEI Council Women@Yello YelloPride YelloBrigade
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Company sponsored short-term disability insurance covers 100% of annual salary for up to 13 weeks.
Dental insurance
Vision insurance
Health insurance
Life insurance
Company sponsored life insurance is equal to 1 times an employee's annual salary.
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Yello provides employees with a 401(k) matching plan managed by John Hancock. We match 3% of contributions with a 4-year vesting schedule.
Company equity
Yello offers equity to employees at their 1 year anniversary.
Performance bonus
Yello's performance bonus is an annual bonus of up to 10% of an employee's base salary. Payout is based on company and individual performance.
Charitable contribution matching
While we don't match yet, we value giving back to causes that create a positive social impact. Through Percent Pledge, we help employees seamlessly give monthly to their favorite causes
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Yello offers employees professional development opportunities like the ability to attend job-related conferences and seminars.
Tuition reimbursement
Lunch and learns
Yello hosts lunch and learn meetings twice per month.
Promote from within
Continuing education available during work hours
Yello has a 'Learning Day' every 2 weeks on Friday to allow employees to set aside half a day for learning of any kind.
Online course subscriptions available

Additional Perks + Benefits

Yello is dedicated to supporting career progression through professional development opportunities, mentorship and continued education. We offer student loan repayment plan and a 529 plan contributions through BenefitEd to help support your financial health. There is a monthly fitness reimbursement for your physical health, and quarterly volunteering opportunities to give you a chance to give back while you connect with coworkers.

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