Support operation and administration of a trading exchange by managing contracts, troubleshooting issues, and enhancing services. Requires technical and communication skills.
The exchange team develops and maintain a cutting-edge trading platform. With a global presence across APAC, EMEA and North America, the team has since grown with the goal to provide a seamless and secure trading experience for our clients.
The North American Derivatives Exchange (NADEX), a wholly owned subsidiary of Crypto.com, is fully regulated Chicago-based derivatives Exchange. It is unique in its offering, as it is the first exchange where retail investors can become members of an exchange directly, without the need for a broker. On the Nadex exchange, we list innovative capped-risk derivatives contracts on a wide range of global financial markets.
We are seeking a motivated, creative, self-starting and dynamic new member of the exchange support team, safeguarding the operation and administration of the Exchange and Clearing Organization while also looking to innovate and automate processes and procedures. This is a great role for bright talented people with aspirations to work in a niche and elite environment.
Responsibilities
- Provide expert level remote management, administration and support for the Production and Demo trading exchange including:
- Participation in the development and on-going refinement, enhancement and continuous process improvement for the services.
- Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.
- Participation in the quality assurance testing of the services.
- Willing to assist on a wide variety of issues, both within and outside of job description.
- Update underlying symbols
- Contract creations and scheduling
- End of Day processing
- Settlement of expired contracts
- Assistance with problem support and resolution
- Business Continuity/Disaster Recovery assistance
Requirements
- Bachelors Degree in Economics, Mathematics, or Computer Science;
- Knowledge or experience of cryptocurrency, prediction markets, options and futures trading markets;
- Database, software, or IT technical experience;
- Securities trading software experience is preferred;
- Excellent technical troubleshooting and problem-solving skills;
- Excellent interpersonal, verbal, and written communication skills;
- Any experience with the following is preferred: SQL, Python, FIX, Linux operating systems, job scheduling software, system monitoring software, clusters/high availability systems;
- Ability to work in a mission critical operational team environment;
- Proven ability to partner with various internal departments to deliver superior customer service;
- Experience or familiarity with Linux servers is preferred;
- Periodic off-hours coverage.
#Li-Hybrid
Life @ Crypto.com
Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Empower employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us - our internal mobility program offers employees a new scope.
Work Perks: crypto.com visa card provided upon joining
Are you ready to kickstart your future with us?
Benefits
Competitive salary
Attractive annual leave entitlement including: birthday, work anniversary
Work Flexibility Adoption. Flexi-work hour and hybrid or remote set-up
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Work Perks: crypto.com visa card provided upon joining
Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.
About Crypto.com:
Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.
Learn more at https://crypto.com.
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.
Personal data provided by applicants will be used for recruitment purposes only.
Please note that only shortlisted candidates will be contacted.
Top Skills
Fix
Linux
Python
SQL
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