Accounts Receivable Associate - Collections at Echo Global Logistics

Based out of our corporate office, the Accounts Receivable Representative will manage the accounts receivables for a portfolio of accounts, focusing on resolving outstanding issues and reducing the aged receivables. 

Responsibilities:

• Manage a portfolio of 1000 – 1500 active accounts.
• Make a minimum of 40 outbound client calls daily.
• Reduce the aged receivables for your portfolio.
• Work with sales and clients on issues such as pricing discrepancies, claims issues, and client questions.
• Run daily, weekly, and monthly reports for management.
• Assist team members with their portfolio as needed.
• Determine accounts that are uncollectable, recommending they be placed with an outside collection agency.
• Answer inbound calls daily and respond to A/R incoming emails
• Process customers credit card and e-check payments

Requirements:

• High School Diploma, some college preferred
• High level of customer service skills
• Problem solving and analytical skills
• Effective time management and organizational skills
• Great communication skills (written and verbal)
• Ability to work in a fast-paced environment.
• Proficient in MS Word and Excel.
• Motivated by results
• Collections experience preferred.
• Hours of operation 8:00 – 5:00

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.