About Showpad

At Showpad, we empower others to be at their best. As a business, that means the Showpad sales enablement platform allows revenue teams to engage buyers through industry-leading training and coaching software as well as innovative sales content and engagement solutions. We provide sales and marketing with the software and support they need to enable their teams, drive more revenue and deliver incredible buying experiences. 

Founded in 2011 in Belgium, Showpad is a team of more than 400 people working from our headquarters in Ghent and Chicago or regional offices in London, Munich, San Francisco and Wroclaw.

As an employer who understands the importance of diversity, we are committed to proudly representing the various identities of the communities in which we work and the clients that we serve. We have been recognized as a top workplace by Built In Chicago, Built In San Francisco and Inc. Magazine,  as a top 10 software company in the Inc. 5000 Europe list and won the award for “Most Sustainable Growth Company” by Deloitte Belgium.

About the Accounts ReceivableSpecialist at Showpad

As an Accounts Receivable (AR) Specialist you’ll be responsible for carrying out billing, collection, and reporting activities for our go-to-market organisation and across all regions. The AR Specialist ensures the customer pays open invoices and addresses billing related issues in a timely fashion. Fostering effective working relationships with external customers, as well as internal partners including Sales and Operations is key for this role. 

You will report to the Global Manager OTC, who is based out of Ghent, Belgium.

Key Responsibilities for an Accounts Receivable Specialist at Showpad

• Accurate and timely invoicing service across all entities (US and EMEA)
• Effective and timely management of billing queries within the team, across the organization and from our customers
• Monitoring accounts to identify the outstanding balances, effective collections process of overdue payments across all entities (US and EMEA) and assisting in the achievement of collection targets
• Keeping the right balance between maintaining the customers’ trustful relationships and ensuring timely payments
• Manage all customer interactions related to billing and collections, including vendor registration processes and responding to customers questions.
• Maintaining and keeping the customers master data records up to date
• Establish and maintain effective and cooperative across-departmental working relationships 
• Provide accurate, timely reporting on collections and accounts receivable status
• Commit to continuous learning and innovation

Required Skills for an Accounts Receivable Specialist at Showpad

• Strong communication skills
• Highly organized, and an ability to execute with excellent attention to detail
• Strong work ethic, ability to adapt to rapidly-changing environments and processes
• Strong customer service mindset

Bonus Points 

• Any other language skills 
• Bachelor's Degree 
• Previous experience in collections and billing
• Experience with Salesforce and/or Netsuite

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

Showpad’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

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