Accounts Receivable Specialist
About Showpad
At Showpad, personalities and cultures connect across oceans to create something extraordinary. As a top 10 software company in the Inc. 5,000 Europe list, Showpad is changing the game when it comes to sales enablement. Our employees create the engagement and impact that drives our success as we expand globally.
In the morning, we’re drinking San Francisco cold brew coffee with a side of Portland doughnuts – English scones for afternoon tea, and in the evening we’re toasting success with Belgian tripel Westmalle to a Chicago house tune.
About the position
The AR specialist is responsible for carrying out billing, collection, and reporting activities for our go-to-market organisation in the United States. The AR Specialist ensures customer pays open invoices and addresses billing related issues in a timely fashion. Fostering effective working relationships with external customers, as well as internal partners including Sales and Operations is key for this role. The candidate should meet and exceed all collections timeline and targets. You will report to the Global Manager.
Key responsibilities as an AR specialist at Showpad
- Planning of the team deliverables and driving invoice production, in both a timely manner and of high quality
- Effective and timely management of billing queries within the team, across the organization and from our customers
- Manage all customer interactions related to billing, including preparing vendor registration and compliance forms, responding to customer billing questions and following up with accounts on past due balances
- Provide key support to the credit control teams and assisting in the achievement of collection targets
- Provide accurate, timely reporting to finance and accounting teams, and facilitate monthly close process
- Continuous search for process improvements to accelerate time to cash. This includes review and analysis of current procedures in order to recommend and implement changes to standardize activities.
Skills & Qualification we are looking for
- Minimum 2 years experience in AR
- Bachelor's Degree is required, Accounting Degree is a plus
- Strong communication skills
- Experience with working in a global organisation
- Experience with ERP systems. Salesforce and Netsuite knowledge is a plus.
- Highly organized, and an ability to execute with excellent attention to detail
- Strong work ethic, ability to adapt to rapidly-changing environments and processes
- Strong customer service mindset
What you can expect from Showpad
Focus on Impact and Growth
We are building the future in sales and marketing where every salesperson is successful. As an international scale-up we aim for yearly double digit growth that opens many opportunities. We want people who thrive in a fast-paced and performance-driven company, who are not afraid to stretch themselves in a fun environment and focus on impact and growth.