ACH Operations Specialist III

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Hours: 10am-8pm CST (ability to work from home occasionally)

 

This is an experienced team lead position designed to support the internal Banking Team primarily responsible for handling daily ACH file processing & transmission, client inquiries and any additional banking needs and projects. This person should have extensive knowledge of ACH file processing and NACHA rules.

 

  • Effectively oversee daily operations of other ACH team members without direct supervision
  • Assist in training and mentoring Level II ACH Operations Specialists
  • Responsible for processing and uploading daily ACH files, and verifying that all files were successfully transmitted and accepted by each bank
  • Ability to troubleshoot any issues that may arise in the ACH transmission process with the related bank and Paylocity’s development team to ensure effective resolution
  • Interact with personnel from various banking institutions and internal departments to resolve issues in regards to transaction settlements
  • Apply sound decision-making techniques and exhibit necessary follow up with internal and external partners related to ACH files
  • Maintain current knowledge of ACH rules and standard controls
  • Performs daily Processing Audits and necessary follow up actions
  • Adhere to operational controls, including applicable laws, rules and regulations impacting ACH services and policies
  • Respond to client and service requests via emails, calls or cases for various banking inquiries including copies of checks, tracer requests, stop payments, etc…
  • Assist with various adhoc projects, risk mitigation tasks, and process improvements

Requirements

  • Bachelor’s degree preferred or equivalent banking operations experience (5+ years)
  • Experience handling ACH file transmission
  • Advanced understanding of NACHA rules
  • Payroll Service Bureau Experience a plus
  • Intermediate to advanced level experience with Microsoft Excel, Word, and Outlook
  • Experience supporting high call & email volume of along with other duties
  • Maintain confidential client and bank information in a responsible and secure manner

At Paylocity, we create software that makes companies – especially their HR teams – better, faster, and stronger. We give clients the tools they need to make their companies run, and give our employees a rewarding company culture – all putting us in a category of our own. Join us and learn what makes us unique!

 

We’re a fast-growing company ready to revolutionize the payroll and HR world for hundreds of thousands of businesses by delivering innovative technology and support. We seek the best and brightest to help us create the future of our talent solutions – enabling our customers to better develop their employees. Our own employees are equally important to us: We work hard to provide the best work environment for our employees, and are dedicated to giving back to the communities in which we live and work.

 

Our award-winning culture has made this the place employees want to be. We have plenty of opportunities for you to grow your career within Paylocity, and offer benefits like Tuition Reimbursement so you can continue to learn and develop your skills. You could say our growth game is strong. We also reward hard work with a flexible, casual work environment and plenty of perks. From picnics, to game nights, to holiday parties, there’s no shortage of ways to have fun.

 

We also offer the following benefits and perks:

  • Comprehensive benefits (medical, dental, vision, 401k)
  • Paid Parental Leave
  • Ample volunteer opportunities and events
  • Health and wellness program
  • Stock purchasing options (NASDAQ: PCTY)

Visit Paylocity.com/careers to learn more about working at Paylocity. Also be sure to check out what past and present employees have to say about us and our CEO on Glassdoor. Check out our many Awards here!!

 

At Paylocity, “We” is what makes us different. We are committed to fostering a culture that honors diverse opinions, perspectives, and backgrounds, knowing that each makes us stronger and collectively unbeatable together. We actively cultivate these differences as we engage each other in driving innovation in the software and services we provide our customers. Paylocity is an equal opportunity employer.

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Location

Our office has modern workspaces, a cafe, and a gym. But since we're a talent-anywhere company, you may find our team members all over Chicagoland.

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