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Analytics & Insights Manager - Tax & Treasury

| Chicago | Hybrid
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This position reports to:  Senior Manager, Finance Analytics & Insights

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 

We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better.  

 

The role:

As a member of the Finance Analytics and Insights team, this role will focus on building out advanced analytics and reporting in support of Tax & Treasury initiatives. The preferred candidate will have experience working with tax, treasury and financial reporting datasets, developing analytical tools and operational dashboards, and applying creative problem solving and an attention to detail to extract actionable insights. They will work closely with leaders and process owners within Tax & Treasury to enable data-driven decision making and operational excellence.

 

Key responsibilities include:

  • Develop and implement analytics roadmap for Tax & Treasury, including advancing regular use of key dashboards and reports among stakeholder teams and ensuring data integrity and accessibility
  • Design, develop and maintain functional and operational self-service dashboards and reports to support international tax planning and cash forecasting
  • Work with large, complex data sets to prepare regular and ad-hoc analysis and reporting on corporate borrowing and liquidity
  • Drive greater adoption of advanced analytics and automation to enable current and future processes to scale with business growth
  • Develop measurement systems to monitor improvement initiatives and support future modifications to processes, controls and platforms
  • Engage with senior management team to determine business requirements, prioritize functional analytics portfolio, and deliver reliable and robust reporting and business insights
  • Collaborate with peers in Finance Analytics & Insights team to align and deliver functional analytics roadmaps, development of Finance data-lake, and key demand intake and product delivery processes
  • Define required data integration requirements between various systems and work with extended team to get them created

 

In order to be successful in this role, you will need the following:

  • Bachelor’s degree in Finance, Accounting, Economics, Computer Science, Data Analytics or related field from a four-year university. Masters degree in management information systems or data science is a plus
  • 10+ years of overall experience with at least 5 years in BI and data analytics, preferably in a SaaS or PaaS company or business unit
  • Prior experience in tax and treasury organizations and related business processes in Big 4 firm or equivalent industry experience
  • Experience with reporting & dashboarding platforms - Tableau, Alteryx, Microsoft Power BI, SAP BOBJ
  • Experience with databases & data modelling – SAP Hana. Advanced data modeling and statistical capabilities preferred (regression analysis, clustering, forecasting, pattern recognition)
  • Self-motivated and highly organized with the ability to develop creative solutions and balance multiple requests
  • Ability to communicate effectively and collaborate with others
  • Comfortable and flexible working in a fast-paced environment

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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