Banking Operations Specialist- ACH Returns

| Northwest Suburbs
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This position is designed to support the electronic banking transaction process involving corporate and employee returns, client inquiries, and support Paylocity’s additional banking processes.

 

What you'll do:

  • Collect funds owed by clients due to payroll liability returns.
  • Perform a variety of routine daily tasks related to client returns e.g. emailing clients wire instructions, calculate corporate risk/liability, daily reconciliation of adjustment accounts, initiating transfers between accounts as needed, manual entry of credit/debit transactions, pull multiple returned item reports through various banking sites, etc.
  • Respond to various client requests via emails, calls, or cases for transaction information including copies of checks, tracer requests, stop payments, etc.
  • Perform daily positive pay reconciliation and communicate results amongst appropriate teams.
  • Interact with clients and personnel from various banking institutions and internal departments to resolve issues in regard to transaction settlement or other inquiries
  • Perform related ad hoc projects including but not limited to accumulating data for analysis or creating reports at the request of the LIII/Banking Operations Manager.
  • Successfully complete a two-week training program on our payroll software, HR & Payroll, to gain an understanding of the product.

What you bring:

  • Bachelor’s degree preferred or equivalent banking experience (0-2 years)
  • Experience handling ACH payment returns for consumer and corporate payment types
  • Payroll Service Bureau Experience a plus
  • Intermediate to advanced level experience with MS Office (Excel, Word, Outlook)
  • Experience supporting high call & email volume along with other duties
  • Attention to detail/accuracy in a high-paced environment
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Location

Our office has modern workspaces, a cafe, and a gym. But since we're a talent-anywhere company, you may find our team members all over Chicagoland.

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