his position is designed to support the internal Banking Team, with the primary responsibility for handling daily ACH file processing & transmission. Additionally, this person will be required to answer client inquiries and assist with any additional banking needs and projects. This person should have experience handling ACH file processing and a basic understanding of NACHA rules

What you'll do:

• Responsible for processing and uploading daily ACH files, and verifying that all files were successfully transmitted and accepted by each bank

• Assist ACH Operations LII or LIII with troubleshooting any issues that may arise in the ACH transmission process with the related bank and Paylocity’s development team to ensure effective resolution

• Partner with ACH Operations LII or LIII to interact with personnel from various banking institutions and internal departments, to resolve issues in regards to transaction settlements

• Maintain current knowledge of ACH rules and standard controls

• Performs daily Processing Audits and necessary follow up actions

• Adhere to operational controls, including applicable laws, rules and regulations impacting ACH services and policies

• Respond to client and service requests via emails, calls or cases for various banking inquiries including copies of checks, tracer requests, stop payments, etc…

• Assist Banking team with various adhoc projects, risk mitigation tasks, and process improvements

What you bring:

• Bachelor’s degree preferred or equivalent banking operations experience (1-3 years)

• Experience handling ACH file transmission a plus

• Basic understanding of NACHA rules

• Payroll Service Bureau Experience a plus

• Basic level experience with Microsoft Excel, Word, and Outlook

• Experience supporting high call & email volume of along with other duties

• Maintain confidential client and bank information in a responsible and secure manner

• Ability to work daily 10am-8pm Central Time #SH