Billing and Collections Specialist

| Chicago

Market Track's Billing and Collections Specialist will be responsible for invoicing and collection of customer receivables for all sales contracts for the company. This individual will work in the Finance team and interact closely with the revenue analyst and sales team to ensure timely and accurate invoicing of contracts and aid in accurate revenue reporting. As the Billing and Collections Specialist works directly with customers on a daily basis, the ideal candidate is someone who is positive and energetic with a customer service-centric attitude. He/she should be able to efficiently multi-task as this position works cross functionally within the organization daily servicing the needs of not only customers, but also the Finance, Sales, and Management teams.

Responsibilities include:

  • Process vendor setup requests and provide vendor data to clients via custom forms and online portal registrations
  • Maintain vendor documents such as W-9, W-8BEN-E, and Banking and Remittance Information sheet
  • Prepare quotes for client procurement to obtain a purchase order
  • Review sales orders and process approval to bill
  • Review, respond to, and process client requests regarding their invoice or our vendor setup
  • Generate invoices and approve to submit to client; process daily invoice batch or on demand submissions
  • Process credit memos and rebill sales orders as needed
  • Generate and deliver accounts statements to clients
  • Submit requests for refund processing to accounts payable as approved by controller
  • Manage online portals for submission and status of invoices, and updates to vendor remittance data
  • Communicate cancellation requests to sales and revenue accounting teams if not in copy
  • Respond to sales inquiries regarding the status of billing
  • Follow-up with clients on the status of open invoices
  • Bachelor's OR associate degree OR relevant previous experience in accounting, finance, billing, or business administration.
  • Prefer at least 5 years of relevant business experience - preferably in an Accounts Receivable or Billing/Collections specialist role. Experience in NetSuite a plus.
  • Positive attitude and the ability to maintain professionalism at all times when interacting with customers
  • Fundamental knowledge and understanding of accounting for revenue and GAAP accounting
  • Excellent written and verbal communication skills that translates into proactive updates to management internally and positive interactions with customers
  • Must be detail oriented and possess strong organizational skills
  • Self-starter able to manage a significant workload and balance competing high priority tasks
  • Working knowledge of online e-billing portals such as Ariba, Tungsten, Taulia, Serengeti, Basware, Coupa, etc.
  • Basic knowledge of the procurement process is a plus

 

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Technology we use

  • Engineering
  • Product
    • PythonLanguages
    • SqlLanguages
    • CeleryLanguages
    • ReactLibraries
    • DjangoFrameworks
    • JenkinsFrameworks
    • TerraformFrameworks
    • MySQLDatabases
    • VerticaDatabases
    • RabbitMQDatabases
    • PentahoDatabases
    • Mode AnalyticsAnalytics
    • InVisionDesign

Location

InfoScout's office is centrally located in the Willis Tower! It is easily accessible to all forms of public transit & many great lunch options!
233 South Wacker Drive, Chicago, IL 60606

Insider's spotlight

How would you describe the company’s work-life balance?

Work-life balance is a non-issue at InfoScout. I have autonomy to make sure my work falls under a schedule that is appropriate for my life when I need it. Each week, encourage people to be honest with their workload to their team, so we can adjust resources. If we see that someone is drowning in work, we learn why and develop ways to fix the issue.

Shawn

Senior Analyst

How do you collaborate with other teams in the company?

InfoScout is a highly collaborative company, but many workers are based remotely. Zoom videoconferencing is used on a daily basis to bring together team members in various locations. The company also emphasizes in-person collaboration, and holds several collocated meetings throughout the year.

Brian

Director of Strategic Programs

How does the company support your career growth?

My manager has been very supportive of having career discussions with me during our weekly 1:1's. We have clear and open communication around career growth and set goals that benefit myself, team, and company. This helps to address growth opportunities and next steps in my career.

Nikka

Senior Product Manager

What unique initiatives do you have that encourage innovation?

Every quarter, we host a company wide "hack day" for 48 hours. The idea is to take a concept, embrace the lean startup notion that done is better than perfect, and hack your way towards a prototype. While this started as an engineer focused event, sales or services hacks are a popular way to test out new sales approaches and services deliverables.

Jon

CTO

What are some things you learned at the company?

InfoScout truly brings people together even though we have a dispersed team. I’ve learned how to collaborate with my teammates across the country. We share updates through newsletters, events and random jokes to make us laugh! From video meetings to Slack, InfoScout raises the bar on how to stay connected to your teammates no matter where you are.

Emily

VP, Marketing

What are InfoScout Perks + Benefits

InfoScout Benefits Overview

Our benefits and perks are top notch! We offer really great pricing and discounts on everything we have for everyone that is eligible!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
The Healthcare FSA allows you to set aside up to $2,650 per plan year to cover eligible healthcare expenses for medical, prescription drug, dental, and vision expenses for you and eligible dependents.
Disability Insurance
InfoScout provides LTD/STD benefit to eligible employees of 60% of your weekly/monthly earnings. You pay taxes on the premiums for this coverage, so benefit payments received are non-taxable.
Dental Benefits
If you enroll in the Cigna Dental PPO plan, you still have the ability to choose any dental provider!
Vision Benefits
Our vision benefits are provided by Cigna. You have the option of using a Cigna or a Non-Cigna provider each time you obtain vision services!
Health Insurance Benefits
We offer two medical plans that will be sure to meet your needs-the CDHP and PPO. We do offer FSA as well as an HSA.
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Our commitment to support our employees in their decision to become parents along with the hard work they do for us, we provide parental leave and pregnancy leave plans in addition to FMLA coverage.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Our dress code includes jeans, shorts, and tee shirts every day of the week!
Commuter Benefits
You can set aside pre-tax money to pay for eligible transit and/or parking expenses. Each month, you can contribute up to $260 for eligible transit expenses, and/or eligible parking expenses.
Company Outings
We have team outings as well as company-wide annual holiday parties and other events for all employees!
Happy Hours
Our team loves to hang out together and where we are located there is access to multiple venues where teams can unwind.

Additional Perks + Benefits

We offer one of the most competitive referral programs out there. It's available to internal employees AND external professionals! Check out more details about our external referral program here - http://get.infoscoutinc.com/external-referral.

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