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Billing Coordinator

| West Suburbs

The billing coordinator position is responsible for managing and performing order to cash activities. This includes day to day operations of order review, billing, credits as well as assisting with integration of our CRM system (Salesforce) and our ERP system (Netsuite).

This role will be based either Gladson's office in Lisle, IL or downtown Chicago.


Essential Duties and Responsibilities

  • Reviewing Salesforce Sales Orders for our solutions for data completion and adherence with Company policies.
  • Converting Salesforce Sales Orders into Invoices (including international operations).
  • Oversee accurate and timely recurring subscription billings.
  • Monthly reconciliations of Salesforce orders and Netsuite Invoices.
  • Setting up new customers in accounting system.
  • Update notes in system for each customer contact.
  • Assists collection specialist in resolving customer collection issues.
  • Recommends improvements or revisions in Salesforce and accounting system and procedures.
  • Assist with integration of Salesforce and Netsuite (ERP system).
  • Other projects as assigned.


  • Bachelor's Degree in Accounting or related field.
  • 3 to 5 years of experience
  • ERP system experience
  • Experience with Salesforce and Netsuite, preferred

Desired Professional Traits

  • Demonstrated ability to maintain confidentiality and handle sensitive information
  • Detail-oriented with strong organizational skills
  • Self-starter with a high degree of initiative
  • Highly-responsive with demonstrated sense of urgency
  • Strong communication and customer service skills, ability to work closely with sales people
  • Team-oriented
  • Positive attitude
Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • MongoDBDatabases
    • MySQLDatabases


We are located in the Board of Trade building which is centrally located in the loop providing easy access to most train lines.

An Insider's view of Syndigo

What’s the vibe like in the office?

No two days are alike at Syndigo! There is always someone I can turn to for support. We are all willing to collaborate and listen to one another, and this goes all the way to the leadership team; their doors are always open. At the end of a day, be it long or rewarding you can always find friends in the kitchen ready to cheers and share some laughs


Account Partner

How do you collaborate with other teams in the company?

I love the energy and willingness of other teams and departments to help my team succeed.  The camaraderie between business development and other departments is outstanding and we know we are working to achieve one goal.  That winning attitude of everyone at Syndigo has created a special culture that inspires my team.


Vice President, Business Development

What makes someone successful on your team?

Syndigo is constantly evolving, which makes it an exciting place to work with unlimited potential for growth. Collaboration and willingness to learn are key to success. We are disrupting an industry and our clients look to us as thought leaders in the space - we can’t be experts without thinking strategically and learning from each other every day.


Senior Enterprise Account Executive

How do your team's ideas influence the company's direction?

Not only do we encourage our team to share their ideas and different viewpoints, we expect it. We have a culture of open and consistent communication across the company. Be it ideas for new functionality in our product suite, ways to improve client experience or employee benefits and culture, internal ideas have often driven major change at Syndigo


Chief Technology Officer

What are Syndigo Perks + Benefits

Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Syndigo offers pre-tax commuter benefits for all employees.
Game Room
Our game room, adjacent to our rooftop deck, includes Pool Table, Foosball and game table.
Professional Development Benefits
Job Training & Conferences
Syndigo offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
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