Director, Business Strategy – Enterprise Technology at Discover

| North Suburbs
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Job Description

 

Company Overview:

Discover Financial Services is a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in the United States. The company issues the Discover card, America’s cash rewards pioneer, and offers private student loans, personal loans, home equity loans, checking and savings accounts and certificates of deposit through its direct banking business. It operates the Discover Global Network comprised of Discover Network, with millions of merchant and cash access locations; PULSE, one of the nation’s leading ATM/debit networks; and Diners Club International, a global payments network with acceptance in 190 countries and territories.

 

Discover’s vision is to be the leading direct bank and payments partner and its mission is to help people spend smarter, manage debt better and save more so they achieve a brighter financial future.

 

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers, and which is consistently awarded for both. We’re all about people and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

 

Position Description: 

The Director, Business Strategy – Enterprise Technology (ET) will serve as the key strategy lead and advisor to the Chief Data Officer and ET leadership team, reporting directly to the Senior Vice President, Chief Data Officer. The person in this role will provide a broad array of day-to-day and special project responsibilities, act as the primary liaison with Enterprise Technology to ensure alignment,  and be expected to deliver logistical support and thought leadership for many of the activities within Enterprise Technology (e.g., managing weekly huddle and problem solving meetings, participating in business unit scorecard and process reviews, organizing and conducting strategy sessions, and coordinating the creation of Executive Committee, Board-level, Rating Agency, Investor and Regulatory presentations). In addition, this person will coordinate and lead activities to support employee communications, culture and engagement.

 

Responsibilities: 

  • Strategic thought leadership / special project support.
  • Support the SVP and partner with leadership team in preparing periodic presentations (e.g., DFS Board, Bank Board, Executive Committee, Rating Agency, Investors, Regulators, etc.).
  • Provide overall direction and support of Enterprise Technology major BT projects by partnering with business and BT teams to define, prioritize, pursue, and monitor initiatives required to achieve our objectives.
  • Partner with Finance and provide data to help monitor and optimize business unit-level performance including efficiency opportunities, headcount management and views on discretionary spending targets.
  • Cross-unit collaboration within Enterprise Technology, including goal setting and alignment through close collaboration with all business partners and support functions.
  • Facilitate integration and partnership efforts across the organization to ensure optimal and collective use of resources and capabilities.
  • Enterprise Technology ambassador, main point of contact for interactions with internal groups such as Corporate Communications, Investor Relations, Treasury, Community Affairs and other business units across DFS, in addition to closely partnering with counterpart in Card Operations.
  • Serve as the Enterprise Technology point person for various employee communication and corporate initiatives: Town Hall, All-Hands, Employee Opinion Survey, Employee Recognition, Presidents Plate, Discover Cares, Off-site meetings, All Employee outings, etc.
  • Partner with ET HR business partners to develop and implement initiatives to broadly support talent and career development for the organization, and support company-wide programs
  • Promote a risk-aware culture, ensure efficient and effective risk and compliance management practices by adhering to required standards and processes.

 

Requirements: 

  • 10+ years of professional experience in an analytically-oriented environment, a strategy consulting firm, PMO, or a financial/strategic planning function
  • Bachelor’s degree required,  Master’s Degree preferred
  • Superior written and verbal communication skills, and able to synthesize detailed information into a storyline that is appropriate for the intended audience
  • Highly capable project and initiative leader with emphasis on process improvement and solving complex problems
  • Demonstrated strength in issue identification, directing and performing quantitative analysis, and effectively synthesizing complex data into key insights
  • Demonstrated ability to drive action and influence with authority across all levels and operate effectively with tight deadlines
  • Industry experience in financial services, exposure to Discover legacy CSCM a strong plus
  • Ability to operate effectively and independently with high degree of ambiguity
  • High level of business maturity, discretion and confidentiality
  • Thought leadership and intellectual curiosity
  • Proven ability to apply a general management mindset to a complex operating environment, synthesizing complex, and possibly conflicting, information into key insights
  • Ability to work effectively cross-functionally with all levels of employees and management, as well as drive decision making with senior officers
  • Process management and organizational discipline with ability to prioritize
  • Proficiency in Microsoft Office software: Excel, PowerPoint, and Word

 

 

 

The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.

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Technology we use

  • Engineering
  • Product
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    • JavaLanguages
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    • RLanguages
    • AngularJSFrameworks
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    • AgileManagement
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    • LeanManagement
    • Continuous Delivery Management
    • DevSecOpsManagement
    • Reactive ProgrammingManagement
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    • SalesforceCRM

Location

Our headquarters is located in the northwest suburbs of Chicago and we also have a downtown Chicago office which is known as the“The 606”.

An Insider's view of Discover

What’s the vibe like in the office?

The cool thing about working at Discover is the wonderful collaborative environment we have and all the smart, talented and fun people we work with every day to continuously work on innovations.

Hiba

AWS Cloud Engineer

What does your typical day look like?

I enjoy working at Discover because I get to work with and collaborate with talented people who are passionate about what they do, and together we get to help others. We work constructively and cross-functionally to provide the best and newest products for our users and provide exceptional support for our customers!

Mandy

Project Manager, Advanced Analytics Platform

How does the company support your career growth?

There are two reasons I enjoy working at Discover. First, I enjoy the challenging and meaningful work. Second, my career path at Discover is mine to shape. My managers have supported me when I wanted to learn more and move within the company.

George

Senior Manager, Software Engineering

What is your vision for the company?

My vision of the company is that we create rewarding experiences in lives of our customers every day through analytics.

Kumar

SVP, CDO Advanced Analytics Platforms

What’s the vibe like in the office?

I love working at Discover because of how the company invests in its people and innovation. The environment is encouraging and the smart people around you makes it an amazing experience every day!

Brent

Director, Digital Analytics

What are Discover Perks + Benefits

Discover Benefits Overview

Start enjoying great benefits Day 1 — We support you with the same dedication we bring to all of our customers.Our comprehensive benefits package features first-class insurance, financial planning support and excellent perks designed to help you reach your goals and live a rich, healthy life.

Check out more of our amazing employee benefits at mydiscoverbenefits.com

Culture
Volunteer in local community
Discover’s business is built on helping people, and we invest in the community (Blessing Backpacks, Boys & Girls Clubs, Big Brothers/Sisters) to demonstrate our commitment to a brighter future.
Partners with Nonprofits
Friends outside of work
Intracompany committees
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can open a separate Health Care FSA (HCFSA) and contribute up to $2,650 tax-free from your paycheck to reimburse yourself for eligible out-of-pocket expenses.
Disability Insurance
Employees receive Short-Term Disability Insurance at no cost.
Dental Benefits
Discover offers two dental plan options — Standard and Premier — both are administered by MetLife.
Vision Benefits
Discover offers two vision plan options — Standard and Premier through VSP.
Health Insurance Benefits
Discover offers a variety of medical plans for you and eligible family members, so that you can choose the benefit plan that suits your needs.
Life Insurance
As a Discover employee, you receive Basic Life Insurance of one times your HWEE (up to $500,000) at no cost to you.
Pet Insurance
Purchase medical coverage at a discounted rate for your beloved family pet. The more pets you insure, the greater the discount.
Wellness Programs
Help balance your work and personal life with a wide variety of free and discounted resource and referral services including family and relationship counseling and financial guidance.
Onsite Gym
Discover has fitness centers and Weight Watchers® programs at all five major locations.
Retirement & Stock Options Benefits
401(K)
You may elect to contribute 1% to 30% of your eligible base salary, commissions and bonus on a pre-tax basis, up to IRS limits every year.
401(K) Matching
Discover matches up to 6% of the pre-tax contributions you make to the 401(k) Plan.
Employee Stock Purchase Plan
The ESPP provides eligible employees with an opportunity to purchase shares of Discover common stock through payroll deductions at a 5% discount.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Discover helps eligible employees and their families with the costs of adoption by reimbursing certain expenses.
Vacation & Time Off Benefits
Generous PTO
Discover has a Paid Time Off of 4 to 5 Weeks of paid time per year.
Paid Volunteer Time
Paid Holidays
Discover provides 7 paid holidays.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
When you enroll in the Commuter Benefits Program at WageWorks, you’ll save on taxes on mass-transit passes, parking and other eligible expenses.
Company Outings
Game Room
Parking
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Discover provides tuition reimbursement and a full-ride bachelor's degree program for select online degree programs.
Diversity Program
Promote from within
Online course subscriptions available
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