TransUnion
Hybrid

Director of Consulting - Financial Services Research and Consulting

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What We'll Bring:

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation – we’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

 

What You'll Bring:

  • You will draw on your extensive experience in consumer lending to drive thought leadership initiatives.
  • You are highly credentialed, with a minimum of 14 years of experience in increasingly senior roles at multiple financial institutions and/or consulting firms with a focus on retail banking, lending, or risk management.
  • You are also highly educated, with an advanced degree in business, statistics, analytics, operations research, finance, banking, or another related field.
  • You can work effectively across multiple internal teams.
  • You have an innate, unquenchable curiosity to understand why consumers and businesses behave the way they do.
  • You have tenacity—finding the answer to a difficult question is a challenge you enjoy.
  • You do not let obstacles hinder you; rather, you find innovative approaches to resolve, overcome or otherwise avoid those obstacles.
  • You are adept at managing a team of contributors to an initiative and maintaining their enthusiasm, even when they don’t report to you.
  • You are an expert with the Microsoft Office product suite, particularly Word, Excel and PowerPoint.
  • You are an eloquent speaker, equally comfortable addressing an audience of 4, 40 or 400.
  • You are comfortable discussing concepts at all levels of an organization, from entry-level analyst to CEO. You have the ability to tailor your conversational approach to the audience—technical where you need to be, and strategic where appropriate, but always aimed at answering the business question.
  • You have a strong customer service orientation. You mean it when you ask, “How can I be of service?” You recognize that internal customers are as important as external customers.

 

Impact You'll Make:

  • You will create our quarterly Industry Insights reporting suite, including the report, webinar, press release, and relevant marketing and PR related support for the quarterly release.
  • You will speak eloquently on behalf of TransUnion to share our insights at both our own conferences and at 3rd-party industry events.
  • You will drive our thought leadership more broadly as a TransUnion spokesperson to print, radio and television media outlets.
  • You will author articles based on industry trends or our research for publication in industry-specific journals.
  • You will help build out and manage a team of analytic offshore resources in India to support consulting efforts, perform analytics, develop repeatable processes, and assist in content development where appropriate.
  • You will support and present the Industry Point of View for various Advisory Boards, consisting of 10-20 senior leaders of lending organizations (customers and prospects) who provide insights and guidance on industry trends, TransUnion research studies and new product concepts
  • You will support our sales teams and FS Lines of Business through consulting as a lending industry expert, helping our clients identify and address emerging challenges and opportunities in the marketplace.
  • You will help educate our sales teams on consumer lending concepts, including consumer behavior dynamics, regulatory issues, economic forces, risk and marketing drivers, and more. You will support the development of- and lead efforts to improve sales fluency and sophistication when discussing industry concepts and trends across a range of lending concepts and functions.
  • You will represent qualified expertise and immediate credibility on joint sales calls with acceptance as the subject matter expert, quotable resource and as the acknowledged industry consultant. In doing so, you will establish strong customer relationships built on trust, credibility, integrity, mutual respect and a sense of shared purpose.
  • You will attend various industry association functions and seminars to maintain your knowledge of industry trends, best practices and competitive product offerings. By staying abreast of industry changes, you will maintain your own expertise in our dynamic industry. You will also educate/inform both internal TransUnion management and also our customers regarding the impact of industry dynamics on customers and TransUnion clients.
  • Through all these efforts, you will drive the sense of TransUnion as an authority on lending and risk dynamics and a worthwhile, trusted partner to our clients and prospects.

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

 

 

 

 

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What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
15% discount on TU stock twice a year
Performance bonus
Charitable contribution matching
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave Benefits
Childcare benefits
Care@work provides backup childcare and eldercare for TU associates.
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Recreational clubs
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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