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Director of Finance

| Chicago
Digital ads drive over 100 billion phone calls to U.S. businesses every year… Surprisingly, the marketers who paid for those ads typically have zero insight into these customer interactions and conversions. As the market leader in call analytics and customer experience optimization, DialogTech provides data-driven marketers with an end-to-end call attribution and analytics platform. This enterprise-class solution delivers transparency and control over every conversation, so companies can optimize lead generation, map the full path to conversion, and increase sales conversions. 
We are looking for a Director of Finance, reporting to the CFO, to direct the company’s Financial Planning and Analysis (FP&A) function. In this position, you will provide financial leadership to DialogTech's internal and external stakeholders. Success in this role will require you to be a trusted advisor to key decision makers, delivering clear reporting and persuasive analysis that will influence the management of the business. You will need to be business and technology savvy, intellectually curious, passionate about data and analysis, a superb communicator, and possess a drive to continually improve the performance of the financial function and the overall business.
Your main responsibilities in this role will include:
  • Leading company-wide financial planning processes (budgeting, forecasting, and long-range planning) - ensuring relevance, accuracy, and actionable insight.
  • Developing and reporting progress against the company’s key financial metrics and operational KPIs and milestones, to ensure strategic objectives are met.
  • Day-to-day ownership of significant aspects of DialogTech’s business analytics infrastructure, including ownership of critical financial planning and reporting systems, as well as DialogTech’s CRM system, in support of the Sales organization.
  • Fostering a continuous improvement mentality toward DialogTech’s financial and business analytics processes - identifying and implementing improvements to efficiency and analytical insight, including implementation of new metrics, systems, and tools.
  • Directly managing two financial professionals, helping them to grow professionally and to achieve top performance.
  • Providing analytical support for ad hoc decision-making (new business models, M&A, product investment cases, commission plans, and the like).
What you will need to bring to the role:
  • 8+ years of corporate finance experience of progressively increasing responsibility. Extensive prior experience managing FP&A responsibilities is essential.
  • Demonstrable business acumen and financial perspective to provide insightful counsel to senior management. Ability to use fact-driven analysis to identify value drivers, issues, and opportunities for improvement across the business. MBA strongly preferred.
  • A passion for data and analysis, with a desire to drive a metrics-driven culture throughout DialogTech. The successful candidate should possess the ability to proactively manage and enhance our systems landscape, including our financial systems (Adaptive Insights, Tableau, NetSuite), operational systems, and our CRM system (Salesforce), along with the integration between them.
  • Strong working knowledge of financial accounting concepts is critical. CPA is a plus.
  • Excellent written and verbal communication skills, with experience delivering board-level reporting and analysis. Able to concisely communicate complex issues, with an actionable focus, to external and internal audiences alike.
  • Experience in an enterprise software company, particularly with knowledge of SaaS-based business models and metrics, is strongly preferred. Experience working in digital marketing industry is a plus.
  • Track record of past success in prioritizing multiple responsibilities and getting things done in the relatively unstructured environment of a growth-stage company.
  • Able to balance a strong detail orientation with a need to “see the forest from the trees”.
  • Strong interpersonal and influencing skills - proven ability to effectively drive collaborative, cross-functional initiatives.
  • Bachelor’s degree in Accounting, Finance, or another analytical discipline.
Join us at one of the 101 Best and Brightest Places to Work in Chicago and nationally, 9 times running, Chicago Tribune's Top 100 Workplaces company and a 2017 Crain's Fast 50 company!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Technology we use

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Right across the street from Willis Tower, we are easily accessible by CTA and Metra lines... and a ton of food trucks!

An Insider's view of DialogTech

What are some social events your company does?

We have loads of weekly formalized social events, from Friday beer bashes to charitable initiatives (causes are chosen from a pool of topics near and dear to DialogTech team members' hearts. We also participate in intramural sports and have an active women's group.


Customer Support Engineer

What projects are you most excited about?

My team is building a Sourcetrak offering that allows customers to use their own phone numbers and telephony while leveraging DialogTech's data and analytics. I'm excited to implement new serverless and scaling technologies to enhance Sourcetrak.


Software Engineer

How has your career grown since starting at the company?

I initially started off in the sales organization and was always vocal about helping in other areas of the business. I was granted the opportunity to move to the marketing team, where my interest in all things paid search really developed. My management team has been extremely helpful in getting me closer to the next step in my career at DialogTech


Digital Marketing Manager

What is your vision for the company?

The most enjoyable part of working at DialogTech are the people and being able to work on cutting edge technologies. It's a collaborative environment. People take the time get to know you, both personally and professionally. Everyone is incredibly supportive of one another. The company is very focused and works towards their vision.


Director of Platform Engineering and Operations

What are DialogTech Perks + Benefits

DialogTech Benefits Overview

DialogTech offers three different plans to choose from: BlueCross BlueShield $250 deductible PPO medical, $2,500 deductible HSA plan (with employer contributions), and a BlueAdvantage HMO plan.
Dental insurance through Guardian Dental PPO plan and VSP Vision Insurance which provides the option of seeing any provider you choose within the network, without referral.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
DialogTech's vision insurance plan provides the option of seeing any provider you choose within the network, without referral and a Wellness Exam Copay of $20.
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
DialogTech's 401(k) retirement plan offers investing into a Roth/Pretax retirement account.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 100% paid maternity leave for up to 12 weeks and 3 weeks paid paternity leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
At DialogTech we have unlimited PTO for all our employees.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
We have weekly Beer Bashes in our office every Friday at 4 pm to start the weekend off right with our colleagues.
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
DialogTech provides free in-office premium beverages, fruit, cereal as well as healthy snacks.
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns

Additional Perks + Benefits

At DialogTech we work to live, not live to work. It’s why we have an unlimited vacation policy and other rich benefits like 100% covered, paid maternity leave. We believe hiring the right people is our most important job and we believe in rewarding you for your hard work.

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