Director of Pricing and Commercial Strategy at Litera

| Chicago
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Company overview

Litera, headquartered in Chicago, IL, is a fast-growing software company and one of the leading legal technology suppliers in the world. Serving over 90% of the world's largest law firms, our software is used by hundreds of thousands of lawyers every day. As a company recently selected for Crain's Best Places to Work in Chicago, we believe professional development, rewards programs, open communication, and transparent leadership all contribute to a unique and open work environment. Our employees are driven, energetic, passionate, and have the ability to make a direct impact on the future of the company.

Role overview

The Director of Pricing and Commercial Strategy will contribute to our growing and innovative product team to sharpen our view of and maximize returns of opportunities in the marketplace. The Director of Pricing and Commercial Strategy will examine the impact of product and pricing changes in the market from a monetary standpoint to quantify the value, size of the opportunity, returns, and make recommendations to commercial and go-to market strategies.

A day in the life

  • Strategize with product management leadership to understand how product innovations, changes, new products, and acquisitions can impact the market from a monetary standpoint.
  • Create systems and use existing data sources and analytic tools (Salesforce, PowerBI, advanced Excel capabilities, Tableau) to collect data, analyze, and provide insights on the impact of events such as acquisitions, new products, bundling, value adds through innovation, and competitor changes.
  • Run studies and iteratively experiment with different commercial, pricing, and go-to market strategies to find ways to maximizing returns while influencing demand.
  • Define key metrics, establish targets, and measure success of product and market decisions.
  • In collaboration with product leaders, provide insights and commercial recommendations of priority of changes, strategy, and entry to market.
  • Provide on demand business intelligence of opportunity, addressable market, whitespace, and price variance to executive leadership and the board.
  • Proactively identify and resolve Sales and Customer Success commercial issues.
  • Become the go-to partner for the broader team (sales, Customer Success, finance, etc.) to develop new systems, process improvements, and insights around commercial and market impacts.

Role progression

Within 1 month, you will:

  • Complete our product and strategy onboarding process.
  • Meet your team and learn the nuts and bolts of our business, and where we are going.
  • Familiarize yourself with our solutions by working with product management leaders.
  • Start to review market, pricing, and commercial data available.
  • Access key data analytics systems and begin to learn what information is available and what it means.

Within 3 months, you will:

  • Have a good understanding of the value Litera provides customers, and how that value can be extended to other markets.
  • Collaborate regularly with product leadership on proposed changes, market impact, and market opportunity.
  • Provide updates and key insights around TAM, whitespace, pricing, and product P&Ls.
  • Begin to establish relationships with other teams (Sales, Customer Success, Finance, etc.) to learn their processes, needs, and begin to brainstorm how you can make changes to help.

Within 6 months, you will:

  • Established many of your own processes, and update/refine existing ones.
  • Create new data repositories and/or views to summarize pricing and market data.
  • Experiment and run studies around different options to price, bundle, and approach the market.
  • Provide key insights and information to help product leadership prioritize and make better decisions on product strategy.
  • Provide regular updates to the executive teams and the board on current state of market impact, addressable market, and price performance.
  • Provide key recommendations around pricing, bundling, and go-to market to maximize commercial impact and demand.
  • Define key metrics to track, goals around metrics, and measure success of previous product and market decisions.

About you

  • You are curious and have the desire to get your hands dirty to discover, solve problems, and derive value.
  • You are not afraid of diving in independently, experimenting and failing, debating pros and cons of your and other ideas, make recommendations, and be able to defend your position.
  • Enjoys digging into data to derive information and trends.
  • Not afraid to use and/or learn a variety of technology platforms to help create information, trends, and value.
  • Passionate about maximizing value, providing strategies to do so, and measuring success.
  • 5+ year's experience focusing on financial, pricing, and customer analysis with experience in some or all of the following data platforms:
    • Advanced analytics features of Excel
    • Salesforce
    • PowerBI
    • Tableau
  • Confident and comfortable debating and defending your position and recommendation.
  • Excited to present your ideas and recommendations to executive and board teams.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • SQLiteDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • Aha!Management
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • HubspotEmail
    • HubspotLead Gen

Location

Our Chicago Headquarters is walking distance to all major train & bus stops. We are also just a short walk to bars and restaurants in the West Loop!

An Insider's view of Litera

How does your team reward individual success?

Litera is very generous when it comes to rewards and recognition. Just one example of this is how we recognize top performers in the organization every quarter based on our Core Values. The individuals get to spin a virtual prize wheel where they can win anything from cash, surprise birthday parties, or a new pair of shoes picked our by our CEO!

Nicole

Manager, Recruiting

How do you collaborate with other teams in the company?

Our culture is heavily focused on collaboration and growth, and everyone is approachable, from the CEO right through to the developers. Though I'm in sales, I regularly speak with our customer success, product, and marketing teams.

Abhijat

Vice President, International Sales

How has your career grown since starting at the company?

The best part of working here has been the opportunity to grow and learn. I started when I was 23 and have had many different roles and responsibilities on my journey with the company.

Nick

Product Manager

What is your vision for the company?

At Litera Microsystems, we know that a great culture emerges from the people you hire. We hire the best and brightest, and take pride in taking care of our employees who in return, take care of us and our clients.

Brittani

Chief People Officer

How do your team's ideas influence the company's direction?

I'm inspired by the talented group of people I work with. One of the many benefits of working with a small company is that everyone has a direct impact on the outcome of our business. There is a sense of pride and ownership.

Kim

Business Analyst

What are Litera Perks + Benefits

Litera Benefits Overview

Litera proudly offers a comprehensive suite of benefits designed to serve the diverse needs of our unique workforce. While we are committed to enhancing and expanding our benefit offerings, the information in this document is meant to familiarize you with the benefits and programs currently in place.

Your medical, dental, vision, commuter benefit, and traditional 401k payroll deductions are through a pre-tax plan. The plan provides tax savings by reducing employee premiums from gross salary prior to calculation of federal income and Social Security taxes.

Culture
Volunteer in local community
We believe in giving back to our community. All full time employees are given one Volunteer Day Off per year that can be utilized at any point. Some employees even coordinate to participate in groups.
Partners with Nonprofits
Litera partners with Cardz for Kidz, Comic Relief, Genesys Works, & more!
Friends outside of work
Eat lunch together
Intracompany committees
There is always something going on at Litera thanks to our Employee Engagement Group. From baking contests, step challenges, desk decorating, and giving back to organizations in need.
Daily stand up
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
All hiring managers will going through certifications before hiring at Litera. In order to be a certified hiring manager, you must go through unconscious bias training.
Diversity Employee Resource Groups
Litera's Diversity & Inclusion Champions Network has one major goal which is “to make Litera a safe space where every employee feels like they can bring their whole self to work".
Hiring Practices that Promote Diversity
Litera has completely revamped our hiring process. You can expect: inclusive job descriptions, certified pre-employment assessments, diverse interview panels, & a shift in assessing our culture fit.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Litera employees can contribute up to $3550 annually for individuals & $7,100 for families to their FSA.
Disability Insurance
Disability insurance covers 60% of annual salary up to $6000 monthly maximum payout.
Dental Benefits
Our dental plan covers 100% of preventative services, 80% of basic services, and 50% of major services.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $130 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Our plan provides employees with free access confidential assistance to help you and your family meet the challenges that life, work and relationships can bring.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Litera provides employees with a 401(k) matching plan managed by Principal. We match 4% of contributions up to $11,400 maximum on each paycheck with immediate vesting .
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 10 weeks of parental leave for the primary caretaker. Acme Co. also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Remote Work Program
Our remote work program includes working remotely on occasion as needed.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Home Office Stipend for Remote Employees
During COVID, have provided extreme flexibility with working hours, provided all team members with a cash bonus to purchase items to enhance their “home office"
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks

Additional Perks + Benefits

As a global company, Litera strives to put diversity & inclusion at the forefront and make it a constant topic of conversation. Our employees come from all walks of life and we find it essential to embrace all cultures and backgrounds.

Our core values are the key driving forces behind nearly everything we do! From collaborating with one another to assisting our customers, our values are always front and center of the way we work at Litera.
Our open work setting means each team is accessible and our executives are always approachable. This focus on open communication and transparent leadership contributes to a unique and cooperative work environment.

We are extremely focused on career growth and opportunities for professional development for our employees. Our outstanding recognition program shines a spotlight on employees that go above and beyond by celebrating their hard work and wins.

Our employees are driven, energetic, passionate, and have the ability to make a direct impact within the company. We may be biased, but we believe our people are the best and brightest in the industry, and we’re always looking to expand our team!

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