Cribl is a fast-growing, remote-first company with a mission to unlock the value of all observability data. At our core, we believe in shipping phenomenal products and doing good by our customers and communities. We provide our customers with a new and unprecedented level of observability, intelligence, and control over their real-time data. We're backed some of the best VCs in the world, Sequoia and CRV, and our products are deployed in some of the largest organizations in the world processing 100s of TB and PB of IT & Security data, and managed by Site Reliability Engineers, System Engineers, and Technical Operations teams.

The Head of Revenue Operations will be responsible for leading a world class operations team, which will serve as the driving force behind our sales organizations and be responsible for accelerating the growth of the businesses. The role will set key GTM processes and manage cross functional teams to successfully build new capabilities. This role reports to the Chief of Staff.

Responsibilities:

• Build and lead a high-performing team, coaching and mentoring Sales Ops Managers, Specialists, Deal Desk, and SFDC Tools Admin to set them up for long-term success
• Determine and direct operational priorities connected to new business and customer acquisition, growth, customer success (retention) to effectively achieve revenue goals
• Establish high levels of quality, accuracy, and process consistency in planning, forecasting, tracking, and budgeting approaches used by the sales and GTM teams
• Driving strategic tooling, process & revenue infrastructure improvements to enable sales effectiveness, customer relationship management, and business best practices.
• Partnering with Sales Leadership, Finance, and Legal on pricing optimization, contract standardization, and quote-to-contract efficiencies.
• Equitably assign salesforce quotas and territories while ensuring the firm's financial objectives are optimally allocated to all sales channels and resources through the quota program. Accountable for the timely assignment of all sales organization objectives.
• Own and drive recommendations for sales roles, coverage models, or team configurations in order to maximize sales productivity.
• Partner closely with our Sales, Customer Success, and GTM teams, serving as subject matter expert in revenue operations to monitor and report on the sales funnel from lead generation through to deal in Weekly Forecasting and Monthly Reporting calls

Minimum Requirements:

• Track record of developing, growing, and managing talent
• Sales/business operations or sales management experience in a high-growth SaaS/PaaS environment
• Successfully managed analytically rigorous business initiatives leveraging standard SaaS sales metrics and benchmarking
• Proven ability to identify and lead growth enabling initiatives for rapidly scaling organizations
• Well-organized, strong communication skills and ability to manage and influence direct and indirect reports with high motivation for continuous improvement and ability to drive impact.
• Experience architecting and managing revenue systems from ground up - forecasting (Clari), CRM (Salesforce), and Marketing Automation (Marketo)
• Ability to prioritize and multitask as well as excitement to roll up your sleeves and contribute to all parts of the Cribl’s operations.  We are a lean team and wear many hats! 

Bonus Points / Preferred Skills:

• Knowledgeable about product development at enterprise tech companies
• Track record of working with leaders at an early stage (Series A or Series B round)
• Passionate about diversity, equity, and inclusion

What we offer:

• Competitive Salary
• Stock Options
• Medical, dental, and vision insurance
• Flexible spending account (FSA)
• 401(k) plan offered
• Parental Leave
• Professional Development and Career Growth
• Generous Vacation and Holiday Policy, including 2 Floating Holidays to use for holidays you observe
• Social Responsibility Employee Group that reflects our value-driven company culture

Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed. We work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.