Toast
We empower the restaurant community to delight guests, do what they love, and thrive.
Chicago, IL

General Ledger Specialist

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We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 

Bready* to make a change?

Based on our incredible growth Toast is excited to be adding to our Support team! We seek to hire a General Ledger Specialist whose primary goal is to work with our customers to map their general ledger to our platform. This is a great opportunity to work on multiple client's GLs and to play a critical role in growing Toast’s business.

About this roll*: 

  • Works with new and existing customers and CPAs to map their general ledger to our software or revise their current GL setup. 
  • Utilizes common accounting terminology when speaking with accountants, but is also able to interpret the needs of customers with limited accounting knowledge to ensure that an appropriate level of support is provided.
  • Provides technical expertise regarding internet practices and PC functions in order to assist clients and CPAs with PC-related procedures, including file download, editing files, and import/export functions.
  • Meets telephone and email response times to ensure quality customer support.

Do you have the right ingredients*

  • 1-3 years experience in small business accounting, utilizing accounting software to perform tasks such as payroll, budgeting, monitoring cash flow, and balancing bank statements.
  • Comfortable giving direction/guidance to customers, including restaurant management and/or CPA
  • Strong initiative and the ability to work in a fast paced environment

*Bread puns encouraged but not required

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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

At Toast, we're focused on empowering the entire person. We know that wellness looks a little different for everyone, which is why we offer an array of benefits outside of the traditional offerings, including mental health programs, financial wellness resources, care giver benefits, and so much more. By providing our employees with plentiful resources and benefits, we're setting them up to thrive.

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