Company Description

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Job Description

Manager – Credit & Collections

About the job

Manage the Credit & Collections processes for specific key business units. Responsible for credit, collections and cash application functions. Manage the overall relationship with the Pune Hub Team for business units covered.

Responsibilities

• Enforce policies and procedures related to credit, collections and cash application.
• Evaluate processes to assess and ensure efficiency and compliance with applicable government regulations, professional standards, and company policies.
• Reporting of financials / accountability to senior management. 
• Cash Collections Forecasting and target setting.
• Act as main point of contact for offshore team for business units covered.
• Partner with Hub team to perform and review analyses, identifying opportunities for improvement of above processes.
• Identify opportunities to enhance cash flow performance.
• Handle escalations related to credit approvals, service suspension, billing exceptions and other issues as raised by Hub team.
• Serve as a liaison between the transactional service center and other internal departments, including Client Service, Legal, Contract Administration, and Production, resolving issues while maintaining customer satisfaction.
• Coordinate SOX, external audit and internal audit activities related to credit, collections and cash application.
• Coordinate integration of new business acquisitions into existing processes.

About you

You’ve worked in difficult customer situations and have excellent communication skills to work through to a successful resolution. Need to be able to see the big picture and pay attention to details including research work and working with other areas of the business to get to the root cause of an issue. Ability to handle multiple projects and special projects as needed.

Qualifications

Required:

• Bachelor’s degree
• 4-6 years’ experience managing finance-related processes
• Proven experience in management and team leadership

Desired:

• Nielsen experience
• Experience with project management and process improvement
• Experience working with an offshore team environment
• Experience working with customized, client-based contracts
• SAP Knowledge

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NielsenIQ 

NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.