Payroll Manager at West Monroe

| Chicago
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Ready to thrive in the next step on your career journey?

West Monroe is seeking a full-time Payroll Manager to join our Shared Services function. Reporting to the Sr. Manager HR Operations, the ideal candidate will be able to work in a fast-paced environment and handle multiple tasks simultaneously. The successful candidate will be a critical leader for any Payroll projects and initiatives. Leading two Sr. Payroll Specialist they will ensure that both semimonthly and bi-weekly payrolls are processed on time and accurately. They will work closely with other HR Operations and People functions on numerous initiatives and will be responsible for ensuring adequate payroll processes and controls are in place.

Responsibilities include, but are not limited to: 

Payroll Management

  • Ensure timely and accurate Payroll for semi-monthly and bi-weekly payroll, which includes performing appropriate analytics and review of each payroll run, proper system set up/maintenance for Payroll and GL accuracy, and submission of bank and tax files by the required deadlines.
  • Manage growing team currently consisting of 2 Senior Payroll Specialists who perform both semi-monthly and bi-weekly Payroll processing; assist as needed.
  • Ensure compliance with IRS and local jurisdictions by supporting the processing of tax payments, resolving resulting tax fallouts, and reviewing and approving quarterly/annual tax filings.
  • Oversee the processing of all unique payroll items, special bonus payments, Senior Level benefit payment and other fringe benefits to ensure they are processed timely and accurately.
  • Work cross-functionally with HR Operations and People teams to optimize the payroll process, including assessing and documenting processes and implementing process improvements.
  • Serve as business owner of the payroll and time tracking modules of ADP Time and Attendance, and supporting the time tracking questions for Kimble a Saleforce timekeeping product.
  • Act as key internal point of contact for questions, administration, implementation of upgrades/new features
  • Respond to, investigate and resolve employee inquiries re: payroll, paychecks and W-2s
  • Prepare, approve, and issue annual W-2s
  • Provide guidance to Finance and Accounting as needed regarding payroll activity posted to the GL, cash flows, and review submissions as necessary for the annual plan and monthly projections for payroll and benefits
  • Provide support for audit, tax and legal requests as needed

Multi-Jurisdictional Payroll and Tax

  • Assist with Registrations of state and local taxes
  • Review all employee resident/ work address changes and determine all associated tax changes (state, SUI, local) and assist with updating profile accordingly
  • Set up new tax jurisdictions and legal entities in payroll system
  • Update all payroll tax rates including unemployment and workers’ comp
  • Quarterly and annual tax statement review including W2’s
  • Primary contact for federal, state and local agencies on all payroll tax items


  • Experience as a Payroll manager, including in-depth knowledge of multi-state payroll taxation
  • End-to-end payroll processing experience using a major payroll system
  • Demonstrated strong attention to detail, dependability, and consistency
  • Demonstrated interpersonal and customer service skills, and ability to work independently
  • Proficiency with Microsoft Excel
  • Experience leveraging HR technologies
  • Proficient in Microsoft Office tools, with advanced excel skills
  • Prior knowledge of principles and practices of human resources
  • Excellent verbal and written communication skills
  • Strong organizational skills with the capability to prioritize tasks and work quickly and accurately with minimal supervision
  • Ability to develop and maintain strong partnerships with other Shared Services and Line departments
  • Ability to prioritize and plan effectively


  • Bachelor’s degree in Human Resources, Business Administration, Accounting or related field
  • 5+ years’ experience in Payroll Management
  • 5+ years’ experience in a multi-state, multi-company Payroll function
  • Well versed in multi-state, multi jurisdiction compliance regarding payroll taxes
  • ADP WorkforceNow Experience a plus
  • Payroll System Implementation Experience

Ready to get started? Join our team and make an impact.

At West Monroe, our people are our business.

We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.

Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients.

We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values.

Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.

West Monroe Partners is an Equal Employment Opportunity Employer 
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here. 

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Technology we use

  • Engineering
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Chicago is our headquarters, our largest office, and where it all started. Located in the Loop, you’ll find representation across all practices and industries. As our first office, Chicago remains one of the firm’s main hubs for technology and innovation, relying on top talent from the area.

An Insider's view of West Monroe

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.


Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.


Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Our Chiefs Program allows any employee to create a CXO (Chief “Something” Officer) role that is outside of their daily client service role such as Chief Outdoor Officer or Chief Snack Officer.
Open door policy
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Paid industry certifications

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