Renovation Disbursement Specialist
- Job Description:
Guaranteed Rate is eighth largest retail mortgage lender in the U.S. The company has become The Home Purchase Experts® by offering industry-leading self-service tools and low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. Headquartered in Chicago with approximately 3,000+ employees in 200+ offices across the U.S. and licensed in all 50 states, Guaranteed Rate has helped hundreds of thousands of homeowners with more than $23 billion in home purchase loans and refinances in the past year.
Guaranteed Rate has been able to expand successfully nationwide through a business model that allows top originators to join the company and close more loans faster through its technology, pricing, process and support. The company now has more top loan originators in the annual national rankings from mortgage industry publications Mortgage Executive, Scotsman Guide and Origination News than any other bank or mortgage company. Having gone through explosive growth Guaranteed Rate has maintained being highly entrepreneurial while maintaining a healthy work life balance. If you’re interested in working with motivated and intelligent people while disrupting an industry then we want to talk with you.”
Who is GR?
Guaranteed Rate is not your typical company and certainly not your typical mortgage company. We’re technology driven, have tons of energy and we love what we do – great people and great products alongside our impeccable customer service (83 NPS, unheard of!). ChicagWe’re in a Ravenswood loft style office building with exposed brick and duct work, and windows we can actually open during the summer. The awesomeness doesn’t end there, we also have:
- Not just major holidays, we have any holiday parties -- Mardi Gras, Valentine’s Day, St. Paddy’s Day, Opening Day, Boxing Day, you get the picture.
- Access to our free nurse practitioner/acupuncturist and massage therapist.
- Blue Cross Blue Shield health care coverage – dental, vision, short-term disability, life insurance and a 401(k) plan.
- Best of all, we help you become a homeowners with a big fat employee discount on the origination fees. Already own? We offer discounted refinances through Guaranteed Rate.
What's the Role?
Guaranteed Rate is currently seeking a hard-working, dedicated Renovation Disbursement Specialist to join our innovative and passionate team.
- Maintain pipeline of loans for disbursement of funds to parties named in a renovation purchase or refinance transaction.
- Set up files for disbursements on Microsoft Excel spreadsheet.
- Communicate with all parties of the transaction via email, phone and mail carrier as needed.
- Gather all documents required for disbursement of funds.\
- Document file throughout the transaction utilizing Encompass and paperless systems.
- Conduct conference calls for escalated issues that require multiple parties' input.
- Mediate any differences between parties of a transaction.
- Close out files meeting minimum HUD and Fannie Mae guidelines.
- Must have excellent verbal and written communication skills.
- Must have Microsoft Excel and basic computer knowledge including use of Microsoft Outlook.
- Must be able to conduct and lead conference calls with multiple parties in a professional manner.
- Must possess strong organizational skills and attention to details.
- Must be able to multi-task and remain open to constructive criticism.
- Encompass Knowledge
- Previous Mortgage Experience
Guaranteed Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.