Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativity—always in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Rightpoint has been recognized among the top customer experience consultancies in The Forrester Wave™: Customer Experience Strategy Consulting Practices, Q4 2020.

Are you someone who wants to inspire change in the way business is done? Do you want to work with encouraged and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we’re searching for passionate, talented people to join the Rightpoint team.

Our Commitment to You

No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work. That's what makes us Rightpoint!

The Senior Accountant’s areas of responsibility involve ensuring the seamless operation of our: Invoicing, accounts receivable workstream, and project setup. This role will be heavily involved with timesheet collection and client billing. If you are detail-oriented, this is the role for you! You will work closely with the AR/Billing Manager to help create the direction of the accounts receivable department, not just for today, but to ready our scaling and expanding business. You will also have the chance to assist with a wide range of activities: including day-to-day accounting responsibilities, team development, and driving accounting initiatives. This opportunity has strong upside and will expand with the growth of the Company. You will interact with all departments in the organization.

What you’ll be doing and the impact you’ll make:

This role requires a self-starter and someone who isn’t afraid to roll up their sleeves in an “all hands-on deck” capacity heavily involved with timesheet collection and client billing. You will also be involved with ensuring accurate project set ups from a budget, contract, and billing perspective, interacting across departments with different project managers and employees of all levels. The ideal candidate will demonstrate a passion for supporting the accounting processes with a strong eye for detail. Must enjoy working on a team and have strong communication skills. Will be expected to assist in the complete full billing/AR cycle.

Responsibilities

• Ensure the A/R and billing department operations are running smoothly.
• Assist with the month-end closing process for A/R and billing, including completing journal entries and performing monthly reconciliations and analyses on receivables and client retainers
• Review internal processes to push for efficiencies, automation and accuracy of financial management and financial systems.
• Prepare audit schedules and respond to auditor inquiries.
• Perform financial analysis to ensure accurate and complete data for billing and A/R
• Handle all client queries/communications regarding billing and invoicing
• Ensure clients are accurately invoiced in a timely manner for the work we did for them and for expenses that our team members incurred. This includes closely monitoring any accounts that are nearing or past their payment terms and ensuring we collect on any “aging” invoices
• Assist the team to ensure the submission of time reports are in a timely manner
• Review all timesheets to ensure accurate processing and client billing
• Responding to client queries and supporting replies from the billing inbox
• Work closely with project managers to modify invoices, and set up projects
• Team up with other Rightpoint business units to facilitate billing & communication
• Support assigned accounts in pulling data and creating reports for presentations
• Reconcile incoming payments with outstanding client invoices, keeping a close watch on any possible irregularities or issues (troubleshoot up and down the system pipeline)
• Suggest cost savings and revenue-generating ideas, and developing plans to implement them
• Perform operational Ad-Hoc reporting and analysis

What we’d love to see:

• Must have 2+ years of accounting or related experience
• Fantastic customer-facing skills, with a focus on WOWing our clients and people at every turn
• Experience in a client services type industry (Consulting or Agency Environment), as well as system knowledge (including OpenAir and Netsuite), a plus!
• Excellent knowledge of Microsoft Excel.
• Proactive problem solver
• Detail-oriented working style – obsessed with ensuring that everything ticks and ties
• Superior organization and multi-tasking skills
• Ability to prioritize workload and know when to ask help from other operations team members as needed
• Strong work ethic with a flexible approach to meet changing responsibilities and priorities
• Be able to communicate technical problems in a simple manner
• Must be a team player

Required Education

Bachelor of Science in Business/Accounting or related field –OR- 5+ years in a professional services firm responsible for billing and collections.

Why Rightpoint?

• Flexible PTO – If you need a day off or an extended vacation, take the time!
• Hybrid work environment: Casual and open office or Remote…You choose!
• Great insurance coverage (Multiple Options) and flexible spending accounts
• 401K with Company Matching
• Regular Cultural & Social Events including: Community Volunteer Opportunities, Happy Hours, Team Outings, Intramural Sports, and more
• Monthly WFH/cell phone stipend
• Continuous Training, Certifications, and Learning Opportunities
• Diversity, Equity, & Inclusion: We care about making Rightpoint a more diverse, equitable, and inclusive organization to bring about meaningful and measurable changes to representation, team member experience, and client engagement. Here's how:
  • Employee Resource Groups (ERG): Our ERGs are created and run by team members who share a common community, identity, or allyship. Right now, our ERGs include Parents, Pride, POC, and Womxn. These groups play a vital role in contributing to Rightpoint’s inclusive environment where all are valued and empowered to succeed.
  • Partnerships: Out-in-Tech, POINT Foundation, WomenHack, Girls Inc., and more!
  • Mentorship Program

EEO Statement

Rightpoint, a Genpact Company, is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. We are committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.