Advertisement

Senior Director, Sales Finance & Commercial Operations – Inside Organization

| Remote
Sorry, this job was removed at 6:55 a.m. (CST) on Friday, July 30, 2021
Find out who’s hiring remotely
See all Remote jobs
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

    The Role

    We are looking for a Senior Director, Sales Finance & Commercial Operations to support the Inside Sales Organization. The ideal candidate will have deep experience working with sales; understanding sales planning and operations, and have experience working in a fast-paced environment undergoing rapid expansion and change.

    A strong understanding of enterprise software selling processes is preferred. The ideal candidate must be able to manage and scale the team to support the business while partnering effectively with sales leadership to develop and manage key processes in support of the customer sales cycles.

    This role is responsible for partnering with the VP, Inside Organization to provide financial and operational guidance in support of renewals sales, Commercial Inside sales, and the Enterprise Sales Associates. This Inside Organization is a support organization to the subscription Account Executives. The Sales Finance & Commercial Operations leader will focus on the development of key KPI’s and operational processes to help drive the business, while also growing and developing a team of talented individuals.

    What you get to do in this role:

    · Trusted business partner to the VP, Inside Organization and the senior leadership team

    · Provide business partners with actionable insights into business drivers, financial performance and risks in the form of regular and ad-hoc reporting

    · Develop and evolve key performance metrics to help optimize sales productivity and influence executive decision-making

    · Operationalize various programs and initiatives to help Sales sell better/more. Programs include but not limited to sales forecast, deal review and pipeline management, target accounts and product use case documentations.

    · Lead annual planning activities which includes but not limited to financial modeling, coverage alignment, quota setting and influencing sales compensation plan design

    · Identify and drive cross-functional initiatives to improve process, systems and automation to help the business scale

    · Manage and develop a global team, while scaling to meet the demands of the business in a hyper growth environment

    · Collaborate cross-functionally (eg: Sales, Customer Success, SOPS, Revenue, Legal, Compliance) to enable or drive projects and initiatives as the business representative for the Inside Organization

       


    Qualifications

    In order to be successful in this role, we need someone who has

    · 12+ years of Sales Finance/Sales Operations experience

    · Bachelor’s degree in Finance/Operations, MBA or advanced degree preferred

    · Minimum 5+ years of experience managing, developing and building teams

    · Proven ability to collaborate and build relationships at all levels of the organization

    · Ability to lead and influence stakeholders

    · A “can do” attitude and “roll up your sleeves” player-coach mentality

    · Ability adapt to change quickly and is comfortable working in a face-paced environment

    · Strong analytical and problem-solving ability

    · Advanced Microsoft Excel and PowerPoint skills required. Proficiency with PowerBI, Anaplan, and/or Tableau/SQL a plus


    Additional Information

    ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

    If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

    For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


    Read Full Job Description
    Apply Now
    By clicking Apply Now you agree to share your profile information with the hiring company.

    Technology we use

    • Engineering
      • JavaLanguages
      • JavascriptLanguages
      • ReactLibraries
      • Node.jsFrameworks
      • MariaDBDatabases
      • MongoDBDatabases
      • MySQLDatabases
      • PostgreSQLDatabases

    Location

    176 N Racine Ave, Chicago, IL 60607

    An Insider's view of ServiceNow

    What’s the vibe like in the office?

    The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

    Christine

    Vice President of AMS Solution Consulting

    What does your typical day look like?

    If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

    Viviana

    Senior Machine Learning Engineer

    How does the company support your career growth?

    My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

    Alexander

    Diversity and Inclusion Analyst

    How do your team's ideas influence the company's direction?

    In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

    Pat

    Chief Technology Officer

    What does career growth look like on your team?

    Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

    Vanessa

    President, ServiceNow.org

    What are ServiceNow Perks + Benefits

    ServiceNow Benefits Overview

    We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

    Culture
    Volunteer in local community
    Open door policy
    Open office floor plan
    Flexible work schedule
    Remote work program
    Diversity
    Documented equal pay policy
    Dedicated diversity and inclusion staff
    Mandated unconscious bias training
    Diversity manifesto
    Mean gender pay gap below 10%
    Diversity employee resource groups
    Hiring practices that promote diversity
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability insurance
    Dental insurance
    Vision insurance
    Health insurance
    Life insurance
    Wellness programs
    Financial & Retirement
    401(K)
    401(K) matching
    Company equity
    Employee stock purchase plan
    Performance bonus
    Charitable contribution matching
    Child Care & Parental Leave Benefits
    Childcare benefits
    Generous parental leave
    Family medical leave
    Adoption Assistance
    Vacation & Time Off Benefits
    Unlimited vacation policy
    Generous PTO
    Paid volunteer time
    Paid holidays
    Paid sick days
    Office Perks
    Commuter benefits
    Company-sponsored outings
    Free snacks and drinks
    Company-sponsored happy hours
    Onsite office parking
    Onsite gym
    Professional Development Benefits
    Tuition reimbursement
    Lunch and learns
    Promote from within
    Mentorship program
    Online course subscriptions available

    More Jobs at ServiceNow

    Apply Now
    By clicking Apply Now you agree to share your profile information with the hiring company.
    Learn more about ServiceNowFind similar jobs like this