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Senior Manager, Accounting

| Chicago | Hybrid
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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Role:
ServiceNow is looking for a Senior Manager, Accounting who has a positive attitude and is highly motivated to learn and grow within the organization and proven ability to thrive successfully in a fast paced multi-task oriented environment.

What you get to do in this role:  

  • Manage, coordinate, and lead a team in monthly, quarterly, and year-end accounting close activities
  • Provide planning, direction and coordination of accounting functions
  • Identify and implement process improvements and automation to reduce time to close and improve accuracy of underlying accounting records
  • Provide leadership and guidance through coaching and mentoring
  • Partner with cross-functional teams on a regular basis to identify areas for improvement and solve problems
  • Lead critical accounting projects including the design, implementation and maintenance of key finance and reporting systems
  • Ensure accounting systems are mature and scalable to support the accurate and timely reporting of financial data
  • Accountable for the development, deployment and modernization of processes and SOX controls using analytics, automation and advanced technology
  • Ensure accurate and timely reporting of financial results in accordance with US GAAP and global accounting policies
  • Manage audits by interfacing with auditors, IT and Internal Audit, ensuring timely completion of audit deliverables
  • Design, implement, and maintain effective global accounting processes, policies, and procedures

Qualifications

To be successful in this role you have:

  • Strong technical accounting background with a knowledge of US GAAP, as well as experience with technical research
  • Total experience of minimum 8 years experience in a high growth environment with a minimum of 4~5 years of Big 4 public accounting experience
  • Bachelor’s Degree, preferably in Finance or Accounting
  • CPA or equivalent preferred
  • Strong project management and process improvement skills; proficiency with KPIs, analytic storytelling and data visualization
  • Experience with SAP or other large ERP system is strongly preferred
  • Exceptional people leadership skills with demonstrated ability to attract, develop, motivate, and manage a high-performance and high-potential team in a collaborative and complex environment
  • Energetic and positive attitude
  • Ability to think strategically, communicate vision, and execute plans to meet business objectives
  • Proven ability to identify and drive process and system improvements
  • Ability to lead and mentor but also roll up sleeves and be a team player
  • Ability to build relationships and influence others in order to achieve successful outcome in cross-functional projects and activities
  • Excellent written and verbal communication skills including the ability to effectively communicate accounting results to both accounting and non-accounting stakeholders at various levels of the organization

FD21

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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