Showpad
Showpad helps prepare sellers, engage buyers, and optimize performance with insights.
Chicago, IL

Senior Revenue Operations Specialist, US

| Chicago
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About Showpad

At Showpad, we’re focused on empowering others to be at their best. As a business, we provide sales and marketing teams with the software and support they need to enable their teams, drive more revenue and deliver incredible buying experiences. And as an employer, we provide our employees with opportunities to grow, make a meaningful impact and bring their authentic selves to work. 

Our culture stems from our values which center on achieving maximum impact for our customers and being our authentic selves in all that we do. We make decisions with results in mind, while ensuring we create a workplace environment that fosters global collaboration, diversity and passion for what you do. We’re a team of authentic, good-natured ass-kickers and we’ve been recognized as a top workplace by Built in Chicago and Inc. Magazine.

Founded in 2011, Showpad is now a team of more than 450 people working from our headquarters in Ghent and Chicago or regional offices in Brussels, London, Munich, Portland San Francisco and Wroclaw. 

About the position

The Senior US Revenue Operations Specialist supports the US Revenue team in every aspect of the execution of our sales go-to-market strategy. This role will become the "go-to" problem solver and thought partner for the US sales teams and management, delivering recurring operational execution alongside dynamic project work. The Senior Specialist will be responsible for the development of regional sales operations deliverables, supporting strong operating rhythms of planning, execution and performance reviews. The right candidate possesses domain expertise of SaaS business models.

As a key resource on the Sales Operations team, and reporting to the Global Sales Operations Director, the Senior US Sales Operations Specialist will have a critical impact to the inner workings of our rapidly growing US sales organization, and the strategies, processes and systems that support their growth. The ability to present data-driven narratives and influence leadership is very important in this role and to Showpad’s continued successful growth. 

Responsibilities as a Senior Revenue Operations Specialist at Showpad

  • Deliver recurring cadence of high impact data-driven insights and metrics reporting to Sales, Sales Ops and other leadership
  • Be a resource and collaborative partner for end users across the US sales organization
  • Support US leadership in the understanding pipeline, forecasts and other KPIs that flow through a range of sales leaders and market segments
  • Responsible for supporting the business planning process and outputs as part of managing the operating rhythms of the US sales teams
  • Partner with US sales management to oversee day-to-day process execution and adherence to policies, identify problems, recommend/take corrective action and communicate performance results and/or changes throughout sales organization and cross-functional business unit team.
  • Assist the sales forecasting, planning, and other processes used within the sales organization.
  • Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts
  • Partner with cross-functional teams on sales GTM process, tracking and administration
  • Proactively identifies opportunities for sales process improvement

Skills and Qualifications we’re looking For

  • Bachelor degree or relevant work experience required
  • 5+ years of Operations, Program Management or Business Management experience (previous experience in Sales Operations a plus), understanding of the SaaS space
  • Experience with tools like: Salesforce, Google Suite, Outreach, ZoomInfo, LeadIQ is preferred
  • Ability to excel in a fast growing/fast paced environment, delivering accuracy while managing to deadlines where adaptability is imperative
  • Requires an excellent understanding or experience of standard business practices related to Sales Operations processes and systems (sales cycle, salesforce.com, reporting, forecasting, territory management and sales quotas).
  • Enjoys “getting their hands dirty” by digging into complex operational problems
  • Positive, high-energy attitude, independent, and takes ownership of all tasks from start to finish. Acute attention to detail
  • Highly collaborative, team oriented, and comfortable leading cross-functional projects
  • Strong ability to deliver and facilitate knowledge transfer, both in-person and virtually, across a diverse and distributed team
  • Critical thinking skills to translate sometimes ambiguous business needs into effective customer communications and solutions
  • Data-driven with a commitment to process improvement. Passion for process and experience scaling processes with an aptitude for working with data, e.g. Salesforce Reports and Dashboards, Microsoft Excel and/or Google Sheets experience
  • Demonstrated professional writing and communication skills for both customer and executive audiences
  • Consistently operate in an attitude of partnership and collaboration. Develop strong relationships in all organizations and promote Showpad’s core values

What You Can Expect From Showpad

Our culture is centered on our values: be humble, take ownership, be passionate, be transparent, keep it simple and grow together. Global collaboration is in our DNA and we're committed to immersing ourselves in a truly diverse environment where differences are not only welcomed, but valued.

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Where we are

Centrally located in the Loop and easily accessible for all commuters with tons of options for lunch.

Technology we use

  • Sales & Marketing
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
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What are Showpad Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

An Insider's view of Showpad

What’s the vibe like in the office?

The vibe in our Chicago office is unlike any other startup I've ever been a part of. Everyone is smart, humble and effective. Even though we are all busy, everyone is always willing to offer help or guidance - even if it outside of their wheelhouse. We all genuinely enjoy each other's company and want to see our teammates succeed.

Grace

Operations Manager

How does the company support your career growth?

Showpad does a great job communicating about open opportunities across the organization. Even more importantly, they're willing to work with you to find the right fit for your skills and your career goals. Showpad sets you up for success and that's what sets Showpad apart. They care about your career path as much as you do!

Dustin

Associate Solutions Engineer

What is your vision for the company?

At Showpad, we know that the best buyer experience wins. Our mission is to empower sales and marketing to sell the way buyers actually want to buy.

Louis

President & Chief Product Officer

Showpad Careers in Chicago
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Global Director, Revenue Operations

Showpad
Chicago
20 hours ago
+41
Deliver recurring cadence of high impact data-driven insights and metrics reporting to Sales, Customer Success, and other leadership. Be a resource and collaborative partner for end-users across the US go-to-market organization, including US leadership. Assist the sales forecasting, planning, and other processes used within the revenue organization. Responsible for managing the operating rhythms of the US sales teams. Partner with GTM management to oversee day-to-day process execution and adherence to policies, identify problems, recommend/take corrective action, and communicate performance results and/or changes throughout the sales organization and cross-functional business unit team. Proactively monitor and maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts.

Frontend Engineer (Angular)

Showpad
Chicago
1 week ago
+41
Maintain and build features together with cross functional development team and product owner inside the scrum framework. Have a big impact on the Showpad product by controlling how our various applications look, feel and how they are developed and deployed. Work together with Product Management and other stakeholders (Backend, UX, etc.) to iterate on new features within the Showpad product. Use cutting edge technology to allow our application development process to mature. Active in guilds to learn, coach, grow as a team.

Solutions Engineer

Showpad
Chicago
1 week ago
+41
As a Solutions Engineer you will play an essential role in Showpad as you will have a massive impact on its growth. Our sales team shares the Showpad success story with organizations around the world and helps them understand the value Showpad offers to align Sales and Marketing. As an additional resource to the Sales team, the Solutions Engineer role is vital to assisting the Sales team grow.

Product Manager

Showpad
Chicago
1 week ago
+41
About Showpad At Showpad, we’re focused on empowering others to be at their best. As a business, we provide sales and marketing teams with the software and support they need to enable their teams, drive more revenue and deliver incredible buying experiences. And as an employer, we provide our employees with opportunities to grow, make a meaningful impact and bring their authentic selves to work.  Our culture stems from our values which center on

Technical Solution Architect

Showpad
Chicago
1 week ago
+41
As a Technical Solution Architect at Showpad, you’ll build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of their Showpad solution at every stage of their journey. You’ll manage the overall technical relationship between Showpad and our customers, making recommendations on architecture, integrations, extensions and innovations. Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of Showpad features.

Senior Revenue Operations Specialist, US

Showpad
Chicago
1 week ago
+41
The Senior US Revenue Operations Specialist supports the US Revenue team in every aspect of the execution of our sales go-to-market strategy. This role will become the "go-to" problem solver and thought partner for the US sales teams and management, delivering recurring operational execution alongside dynamic project work. The Senior Specialist will be responsible for the development of regional sales operations deliverables, supporting strong operating rhythms of planning, execution and performance reviews. The right candidate possesses domain expertise of SaaS business models.

Senior Advisory Services Consultant

Showpad
Chicago
1 week ago
+41
The role is an expert role within Showpad, further solidifying Showpad’s commitment and differentiation in serving the growing and maturing Sales Enablement space.  As the Senior Advisory Services Consultant you will play a key role in establishing and building the Advisory Services practice.  Advisory services will span across the organization from pre-sales to post sales engagements and across our customers’ lifecycles.  With that, the ability to communicate and operate cross-functionally and internationally also with Showpad partners will be critical. The role will be responsible for developing deep consultative partnerships with prospects and clients to help them achieve their enablement business goals/objectives beyond the technology implementation and establish Showpad as an integral partner in driving value and results.

Talent Acquisition Coordinator

Showpad
Chicago
2 weeks ago
+41
About Showpad  At Showpad, we’re focused on empowering others to be at their best. As a business, we provide sales and marketing teams with the software and support they need to enable their teams, drive more revenue and deliver incredible buying experiences. And as an employer, we provide our employees with opportunities to grow, make a meaningful impact and bring their authentic selves to work.  Our culture stems from our values which center on

Senior Frontend Engineer (Angular)

Showpad
Chicago
2 weeks ago
+41
As a Senior Frontend Engineer at Showpad, you will have a big impact in how customers interact with and experience our Coaching and Training product. You will work in a co-located cross-functional team with other engineers of varying disciplines to deliver software solutions. You will have access to, and input in, our organization-wide Frontend Guild, where engineers from all teams come together to share ideas, decisions, and improvements to our mature Angular monorepo. Our frontend engineering team strives to always use the latest technology and techniques to solve our customers’ problems. By joining our team, you will contribute to one of the key factors that makes Showpad’s products stand out from our competition.

Enterprise Account Executive

Showpad
Chicago
2 weeks ago
+41
Close new business consistently at or above quota level. Serve as a brand enthusiast for Showpad’s products and solutions. Follow up on highly qualified inbound leads. Work closely with your BDR on strategy within your segment. Outbound prospect into your segment. Build relationships with prospects and internal stakeholders to grow new business. Work collaboratively with marketing and technology departments to execute sales strategy, as we introduce enhancements to existing solutions and/or release new products. Bring your strategies and ideas to advance our company’s values and vision for the future.

Business Development Representative

Showpad
Chicago
2 weeks ago
+41
Strategize with sales on companies to target. Find the relevant contacts within those companies and reach out via email, phone, and LinkedIn. Build up connections and educate your target audience on mobile sales enablement. Qualify prospects & set up meetings for sales. Collaborate with Marketing to ensure a constant flow of quality leads. Work towards a quarterly sales target.

Senior Software Engineer, Backend Developer

Showpad
Chicago
2 weeks ago
+41
As a Senior Backend Engineer, you will help shape the future of the Showpad product by maintaining the core functionalities and APIs of the Showpad platform. You’ll be responsible for helping drive technical and product decisions based on your expertise. You will coach and mentor junior team members. Rather than a monolithic environment, you will help develop an ecosystem of services, as you identify and isolate parts of the system to increase reliability and promote quality. Your decisions will not only have an impact on the way we build our product in a test-driven environment but also on the end-user experience for all our customers.

Sales Enablement Program Manager 

Showpad
Chicago
3 weeks ago
+41
Showpad is growing fast and we are looking for a Sales Enablement Program Manager to help us scale the Sales Organization. As a Sales Enablement Manager, you will help design, create and deliver training, certification, and sales performance improvement initiatives. In doing this, you coordinate between different departments to ensure alignment of initiatives with the company’s objectives.