TransUnion
Hybrid

Shared Services Administrator I

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Global Shared Services – Administrator I

 

Job Level: Administrator I

 

“This is truly the most exciting time to be a part of this business” – Todd Cello, EVP Chief Financial Officer

 

What we’ll bring:

 

  • Global Shared Services provides global business services to TransUnion in the areas of billing, payroll, finance, accounting, procurement and real estate.
  • Operating as a business within a business, the GSS team manages a network of internal and external service providers.
  • Focus on process improvement, efficiency, automation and customer service.
  • GSS has played and continues to play a significant role in TransUnion’s drive for operational excellence. 

 

  

What you'll bring:

 

  • Working closely with the sales and operations team, you will enter and maintain pricing structures, customer data, and sales information, in the billing system.
  • Assist with system automation, testing and supporting acquisition integration.
  • Investigate billing issues as they arise and drive them to resolution to ensure we provide accurate and timely billing.
  • Work collaboratively with staff, training them on the use and approach to billing using our systems, and provide alternate solutions to help them bill their customers in accordance to company policies.

 

 

What we'd love to see:

 

  • 3-5 years of data entry experience, preferably in a billing function.
  • Experience interpreting contracts and translating them into billing requirements.
  • Experience using Microsoft Outlook, Excel and Word.  Database Management System & Salesforce is a plus.
  • High School Diploma or equivalent required.  Associates degree in Business or college level accounting courses is preferred. 

 

 

Impact you’ll make:

We aim high – and are reaching for new heights every day.  This is a terrific time to join our team as we build on our commitment to integrity, service, reliability and innovation.  These values stand behind the decisions we make every day, as well as our relationships at work and with the customers we serve.  We believe in the power to achieve and are taking it in bold new directions.

 

 

Who We Are:

A global leader in credit information and information management services, TransUnion gives businesses, consumers and the global community the power to achieve their goals.  Businesses count on us to better manage risk and customer relationships.  Consumers are able to better manage credit to achieve their financial goals.  And in communities around the world, we help build strong economies and give people the power to achieve their dreams.

 

Exceptional opportunities are coming as we build on this strong foundation.  Our ambitious growth strategy includes substantial new investment worldwide, a wide range of new solutions to help our customers succeed like never before, and new ideas for expanding our reach in every part of our dynamic and fast-moving industry.  We’re on an exciting journey and you can be a part of it!

 

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. 

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What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them. We also offer a matching gift program.
Partners with nonprofits
TransUnion partners with non-profits such as Child Rescue Coalition and Credit Abuse Resistance Education (CARE).
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer virtual yoga and meditation, fitness classes and sponsored races.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
15% discount on TU stock twice a year
Performance bonus
Charitable contribution matching
We offer a matching gift program for associates who choose to make financial contributions to their selected causes. TransUnion will match up to $2,000/ yr for each associate.
Child Care & Parental Leave Benefits
Childcare benefits
Care@work provides backup childcare and eldercare for TU associates.
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Annual holiday party, company BBQ and take your child to work day
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
We provide U.S.-based associates with a Volunteer Time Off day each year which can be used to donate time outside the office to a cause that matters to them.
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Recreational clubs
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We offer associates globally 1:1 career coaching with our career advisor. Additionally, we have various mentorship opportunities across areas of the business as well as across levels.
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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