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Sr. Principal Insurance Industry Architect – AMS

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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
 
We're looking for people who are ready to roll up their sleeves and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
 
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

Sr. Principal Insurance Industry Architect – AMS

Location: AMS

 

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help connect the modern enterprise to operate faster and be more scalable than ever before. 

This executive role is an exciting opportunity to join one of the fastest growing cloud software companies and Forbes Magazine’s #1 Most Innovative Company in a highly visible role with massive potential impact. 

To propel our next phase of growth, ServiceNow is investing in a Financial Services Vertical Solutions organization. We’re building a team of entrepreneurial and collaborative individuals who are passionate about the opportunity to transform Financial Services leveraging ServiceNow’s powerful digital workflow platform. 

Join a team that will fundamentally re-shape Financial Services, partnering with leading financial institutions and the most disruptive FinTech’s in the world. We are highly adaptable and constantly evolving. We are passionate about our product, and we live for our customers. We have high expectations, and a career at ServiceNow means challenging yourself to always be better.


The Position

We are looking for a Sr. Principal Insurance Industry Architect to join our Financial Services Vertical Solutions organization. The ideal candidate is a Financial Services Insurance industry expert with deep knowledge of the Financial Services solution stack across the application, workflow and data/integration layers.

S/he has a deep understanding of the core Insurance business processes and surrounding technology ecosystem, including core systems of record, third party data providers and the InsureTech / RegTech landscape.

S/he has a technical vision for ServiceNow’s opportunity to transform Insurance and the ability to collaborate with customers and partners on the architecture for the solutions aligned to this vision. And s/he has the ability to collaborate with pre-sales technical resources to gather solution requirements and enable them on solution roadmaps and architecture.

 

The Role 

The role will entail: 

1) Solution Architecture: Architecting Insurance solutions built on the ServiceNow platform, both using current horizontal applications, platform services and driving requirements for Insurance-specific product development. Consideration of future state and transitional architectures in Insurance.

2) Asset Creation: create reference architecture and technical enablement guides for Insurance solutions. Collaborate with Solution Consulting teams to develop demo prototypes for solutions.

3) Field and Partner Enablement: enable internal pre-sales technical resources and System Integrator and Independent Software Vendor partner ecosystem on Insurance solutions and architecture. Build an Insurance community of technical ambassadors enabled on the ServiceNow Insurance message and solution architecture.

4) Customer Engagement: Ability to collaborate with customers to create technology roadmaps around Insurance solutions and to dive into key architecture components. Bring deep technical knowledge of Insurance to advance strategic opportunities and identify emerging use cases.

5) Market-Facing Engagement: Ability to present to large customer audiences and build credibility with CxOs.

Requirements

· 7-10+ years in technical roles in or selling into Insurance organizations

· 3+ years of experience working with the ServiceNow Platform with ServiceNow customers. 
In-depth understanding of the ServiceNow architecture and platform, with ability to communicate it at various levels

· Understanding of top Insurance regulations globally with ability to assess the impact on the architecture of a ServiceNow

· Experience working with sales, with proven ability to work seamlessly as an extended part of the account teams

· Ability to provide thought leadership and collaborate with internal ServiceNow product business units

· Ability to identify, lead and contribute to the creation of content, white papers, workshops, etc.

· Interact at multiple levels within a customer account (Enterprise Architects, Technical Architects, Directors, VP’s, and CXOs)

· Ability to travel up to 30% of the time

· Deep knowledge of enterprise integration, service-orientated architectures and micro-services

Knowledge of security, data privacy, data governance within Insurance

Qualifications

Requirements

· 7-10+ years in technical roles in or selling into Insurance organizations

· 3+ years of experience working with the ServiceNow Platform with ServiceNow customers. 
In-depth understanding of the ServiceNow architecture and platform, with ability to communicate it at various levels

· Understanding of top Insurance regulations globally with ability to assess the impact on the architecture of a ServiceNow

· Experience working with sales, with proven ability to work seamlessly as an extended part of the account teams

· Ability to provide thought leadership and collaborate with internal ServiceNow product business units

· Ability to identify, lead and contribute to the creation of content, white papers, workshops, etc.

· Interact at multiple levels within a customer account (Enterprise Architects, Technical Architects, Directors, VP’s, and CXOs)

· Ability to travel up to 30% of the time

· Deep knowledge of enterprise integration, service-orientated architectures and micro-services

Knowledge of security, data privacy, data governance within Insurance


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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