Trade Desk Representative (Overnight Position)

| Chicago
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tastyworks, built by the founders of tastytrade and thinkorswim, is an innovative, consumer-facing brokerage that builds tools for the self-directed investor and active trader to manage their portfolios.


The ideal candidate would be responsible for providing effective customer service for tastyworks customers by utilizing sharp, in-depth knowledge of all retail brokerage services. This would include trading software features and functionality, account management, and any other questions about the tastyworks platform. Candidate must be willing to work the overnight shift with the possibility of transitioning to a daytime position after a year.


  • Provide friendly, accurate, and efficient support via chat, email, and phone

  • Assist customers with complex option order execution

  • Analyze customers positions and provide advantages and disadvantages for various strategies

  • Work with customers to identify their needs as self-directed investors and provide solutions in a timely manner


  • Strong interpersonal skills, effective in customer interactions, and ability to identify appropriate solutions

  • Extremely proficient with use of technology

  • Understanding of option execution mechanics and pricing

  • Knowledge of futures and options on futures

  • Ability to multitask in a fast paced environment

  • Industry knowledge with familiarity of regulatory trading requirements (FINRA and NFA)

  • Ability to exercise sound judgment, and then analyze and resolve complex issues

  • Ability to explain complicated subject matter

  • Bachelor’s degree or related work experience

  • FINRA Series 7 (or SIE and 7 Top-Off) & 63 licenses preferred, with the ability to obtain Series 3 within two months of hire


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