Upwork
Upwork is the leading online talent solution connecting businesses and skilled professionals.
Chicago, IL

VP, Investor Relations at Upwork

| Chicago
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Upwork ($UPWK) is the leading tech solution for companies looking to hire the best talent, maintain flexibility, and get more done. We’re passionate about our mission to create economic opportunities so people have better lives. Every year, more than $2 billion of work is done through Upwork by skilled professionals who want the freedom of working anytime, anywhere. Top companies connecting with extraordinary talent around the globe? Upwork is how.

The VP Investor Relations will report to the CFO and will lead the strategy and development of our investor relations (“IR”) story to develop investor confidence and belief in our vision and strategy for delivering shareholder value. The VP IR will be a key collaborator with our other financial leaders in the Controller and FP&A functions in helping the CFO organization scale for growth and be World Class. A background in internet marketplaces and experience leading investor relations for a publicly traded company will set you up for success. This is an exciting time for Upwork, and we are looking for the right leader to own our IR function and share our story.

Responsibilities:Positioning & Strategy
  • Develop, plan and execute a comprehensive, strategic investor relations program to increase Upwork’s visibility with the investment community
  • Assist with the ongoing refinement of key messaging and market positioning based on company performance, market perception, expectations, peer performance and relative valuation
  • Develop and provide counsel on key metrics, guidance progression, and disclosure policies
  • Analyze internal and external forecasts, data, and assumptions to provide aggregated view of expectations and implications for stock price and investor and analysts perception
Relationship Management & Infrastructure
  • Build a targeted investor strategy with current and potential investors
  • Manage relationships with Wall Street sell-side analysts and broaden exposure to sell-side analysts and investors
  • Advise on optimal communications for analysts and investors including post-earnings call messaging for each
  • Speak to investors on behalf of Upwork
  • Plan, manage and attend investor events, investor and analyst meetings, roadshows and conference calls and manage relationship with the stock exchange (Nasdaq)
Content Creation & Process Management
  • Collaborate cross-functionally to gain a deep understanding of Upwork’s business and ensure that corporate messaging is consistent
  • Craft and communicate messaging around financial results, strategy, growth opportunities and business initiatives to analysts and investors
  • Manage the process for quarterly earnings process – preparation of materials including earnings conference call scripts, press releases, Q&A documents, and other associated materials for sell-side and buy-side post-earnings calls
  • Advise and update investor presentation and accompanying voiceover for investor conferences, 1x1 meetings and non-deal roadshows
  • Provide guidance on IR website and corporate content
Intelligence & Analysis
  • Monitor analyst and peer estimates, consensus estimates, sell-side research, and market-related trends impacting valuation and perception
  • Stay informed on relevant macro and sector news flow and trends; monitor and communicate internally about competitive information
What it takes to catch our eye:
  • High integrity and a passion for Upwork’s mission!
  • Structured thinking: comfort with numbers, details, and ambiguity and a collaborative working style
  • Communication skills and presence: Ability to express oneself clearly and concisely with excellent written and verbal communications
  • Critical thinking and autonomy to solve problems with minimal direct supervision and comfort working in a highly dynamic environment where your voice will be heard, and your decisions will have a significant impact
  • Enthusiasm or familiarity with internet, technology trends and startups and a deep understanding of two sided marketplaces
  • A leadership background in investor relations with a public company and experience with B2B, Marketplace or SaaS businesses
  • Strong network within investor community including relationships with the buy-side and sell-side internet analysts
How to really knock our socks off:
  • History of seeing companies develop and grow both SMB and Enterprise offerings
  • Equity research experience in technology, internet, marketplaces or software industries with an investment bank
Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We’re a remote-first organization supported by offices in Santa Clara and Chicago, working together to create exciting remote work opportunities for a global community of professionals. 

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We build amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. Oh yeah, we’ve also got amazing benefits.

Check out our Life at Upwork page to learn more about the employee experience. 

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

  #LI-MO1

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Where we are

Our office is located in Chicago's West Loop. We are close to public transportation and restaurants galore.
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What are Upwork Perks + Benefits

Upwork Benefits Overview

Upwork proudly offers a comprehensive set of benefits to ensure employees are able to bring their whole selves to work. To allow for that, we aim to deliver world-class offerings and perks that cover your medical, dental, vision, emotional and family well-being. If you are an active, regular, full-time employee working a minimum of 20 hours per week you are eligible for all lines of coverage.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Upwork provides an annual HSA contribution. You may also contribute pre-tax dollars to a Health Care FSA and Dependent Care FSA account.
Disability Insurance
Upwork offers both short term disability (STD) and long term disability(LTD) insurance.
Dental Benefits
Upwork provides your dental coverage through MetLife with a PPO plan offering.
Vision Benefits
VSP Vision offers a broad array of services for employees at Upwork.
Health Insurance Benefits
We offer Anthem Blue Cross PPO and HSA plans and you may choose the best plan for you and your family.
Life Insurance
Life Insurance coverage of 2X up to $300,000. Employees can also purchase coverage for a Spouse/DP and child(ren).
Pet Insurance
Nationwide Pet Insurance now provides coverage to all pets within your life!
Wellness Programs
Upwork offers an on demand mental health platform, Ginger.IO, along with a parenting support tool, Cleo.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Upwork offers a traditional pre-tax 401(K) along with an after-tax Roth IRA option.
401(K) Matching
Upwork matches 50% of every dollar contributed by employees into their 401(k) up to $5,000 per year. Employers match is fully vested after 1 year of service.
Company Equity
Upwork offers equity as part of our standard compensation package.
Employee Stock Purchase Plan
We allow qualified employees to purchase company shares at a discounted price.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Upwork offers dependent care flexible spending accounts. In addition, we offer a $100 monthly credit from Trusted for backup and emergency child care services.
Generous Parental Leave
Upwork provides employees time to bond with their newborn and family. We offer up to 12 weeks of fully Paid Parental Leave.
Remote Work Program
Upwork encourages a healthy work-life balance. For your convenience we allow you to work from home on Wednesdays.
Adoption Assistance
Upwork will reimburse up to $3,000 for eligible fertility or adoption related expenses per plan year.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Upwork provides an Unlimited Time Off policy to further enhance our culture of trust and empowerment.
Generous PTO
Paid Volunteer Time
The Upwork Foundation has asked that 1% of employees time be used for giving back to the community and volunteering.
Paid Holidays
Upwork offers all employees paid time off to observe all major holidays.
Paid Sick Days
Perks & Discounts
Beer on Tap
We offer a variety of Beer and Wine.
Casual Dress
Commuter Benefits
You can elect up to max of $260 pre-tax for transit and parking. Upwork will match 50% of your pretax contributions each month.
Company Outings
Free Daily Meals
Upwork provides lunch on a daily basis from local Chicago restaurants.
Game Room
Stocked Kitchen
Upwork has a fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Happy Hours
Pet Friendly
Fitness Subsidies
We reimburse employees up to $50 per month for fitness related expenses. We have a corporate partnership with 24 Hour Fitness, but you can apply to your preferred gym or approved wellness expense.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Diversity, Inclusion and Belonging is critical to the success of our business and our ability to further our mission of creating economic opportunities so people have better lives.

An Insider's view of Upwork

What's something quirky about your company?

The best part of our company culture is our Work Online Wednesdays, it gives me a better understanding of the experiences many clients and freelancers have using Upwork to grow their business. It's also important to me that Upwork values championing the future of work by empowering its employees to work flexibly each week.

Maggie

Mid Market Account Executive

What's the biggest problem your team is solving?

The Enterprise team is solving for how organizations engage talent and how talent finds opportunity. In an "on-demand" economy, technology has changed the way we commute, lodge, and shop. The workforce is rapidly evolving and technology is fundamentally changing work now, too.

Mandela

Enterprise Account Executive

How has your career grown since starting at the company?

I started my professional life in HR and due to the shifting labor market, I saw an opportunity to be part of something special with Upwork. I took a leap into the unknown as the second sales rep in the Chicago office. Fast forward a year and a half later, I’ve been able to grow my career from sales rep to leading the first Mid-Market sales team.

Angela

Sales Manager

How do you make yourself accessible to the rest of the team?

Making myself available before and after working hours demonstrates commitment to seeing them grow and succeed. Casual sit downs over coffee outside the office to get to know individual contributors and managers on a more personal level allow me to further understand what drives and motivates them inside and outside of work.

Natalie

VP, Enterprise Solutions

Upwork Careers in Chicago
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