Gesture Pro
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POSITION OVERVIEW - Part-Time Position
As a member of the Gesture Professional Team, you will help provide all auction related support to guests at fundraising events.
Gesture Pros are expected to be people-oriented and understand the inner workings of basic technology. They must demonstrate the ability to interact with event personnel and auction guests in a professional manner, with a SMILE on their faces!
Our Pros help guarantee client satisfaction, flawless use of our technology, and maximum revenue generation for our charitable partners.
KEY DUTIES
Make Hope Happen
RESPONSIBILITIES
- Work closely with the On-Site Manager (OSM), Gesture Pros, and event attendees
- Register guests within the Gesture system
- Assist guests in placing bids, making purchases, and donating directly through their phone
- Act as a personal bidder for guests without cell phones
- Answer all questions related to Gesture technology
- Approach guests to encourage bidding
- Manually input raffle sales and donations
- Assist in the checkout process
- Adhere to all company polices and procedures
- Act in the best interest of clients and Gesture
QUALIFICATIONS
- Engaging
- Outgoing, energetic personality
- Comfortable meeting all types of new people
- Punctual and detail oriented
- Ability to remain motivated and thrive with little management
- Comfortable in a dynamic, changing work environment
- Excellent written and oral communication skills
- Excellent interpersonal skills
- Ability to articulate Gesture technology to both technical and non-technical audiences
- Self-motivated and self-directed
- Superior analytical, evaluative, and problem-solving abilities
- Exceptional customer service
- Bachelor’s degree preferred, but not required
- Experience in non-profit sector, customer service, event management or account management preferred, but not required
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