Contract Recruiter (Customer Success)
People & Social Responsibility | Seattle, WA, San Francisco, CA, Chicago, IL or virtual

Our agreement with employees

DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

The team
Our People & Social Responsibility team is creating a unique culture at DocuSign – one that is collaborative and one that embraces the full range of perspectives and experiences of all our employees. People are what drive our company’s success. That is why we focus on hiring the right people and giving them the tools and training they need to do the work of their lives. We recognize our people are driven by a sense of purpose and want to give back. That’s why we established the DocuSign IMPACT Foundation and the DocuSign for Forests initiative which demonstrates our people’s character in action.

This position
The Customer Success Recruiter will oversee the full life cycle recruitment supporting Customer Success roles in our expanding North America region. From generating pipeline to maintaining a successful offer acceptance rate, this person will be responsible for managing the entire candidate process. This position plays a key role in hiring talent across all disciplines within our Go To Market recruiting team.

This position reports to the Recruiting Manager. 

Responsibilities

• Drive process improvements to help make the hiring process more effective, efficient and positive for both hiring managers and candidates
• Own the full candidate lifecycle for a variety of roles within the Customer Success team
• Partner with internal clients to develop sourcing strategy for current and future needs
• Source candidates from relevant networks, online and internal databases, employee referrals and passive candidates through networking and research
• Ensure a smooth and positive candidate and hiring manager experience
• Liaise closely with internal functions such as HRBP, Immigration and the Compensation team as necessary to onboard candidates effectively

Basic Qualifications

• BA/BS degree or equivalent work experience
• Minimum 4 years of experience in full lifecycle recruiting

Preferred Qualifications

• Experience supporting Go To Market recruiting initiatives
• Experience sourcing through social media
• Strong relationship building, client management and organizational skills
• Excellent attention to detail while operating with a sense of urgency
• Penchant towards metrics

About us

DocuSign® helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature: the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, hundreds of thousands of customers and hundreds of millions of users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people's lives. Plus, we save more trees together! And that’s a good thing.

DocuSign is an Equal Opportunity Employer. DocuSign is committed to building a diverse team of talented individuals who bring different perspectives to the business and who feel a sense of inclusion and belonging when they join our team. Individuals seeking employment at DocuSign are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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