GoHealth
We're disrupting the health insurance industry with our digital platform.
Chicago, IL

Director, Diversity and Inclusion at GoHealth

| Chicago
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GoHealth is looking for a Director of Diversity and Inclusion to join their team. You will be responsible for the development and implementation of the GoHealth D&I strategy and roadmap to ensure integration throughout the company’s culture, values, and business model. Other duties include developing new programs and practices that effectively increase diversity and providing support to various groups within the organization. Using a combination of business acumen and strategic creativity the Director will build a culture of inclusion with sustainability of D&I efforts as a long-term goal. A successful candidate will be a champion for D&I, successfully build and maintain relationships with key stakeholders, and design and execute creative ways to develop GoHealth’s approach to D&I as we continue to scale our efforts. This role will directly report to our Chief Operating Officer.

Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.

Responsibilities:

  • Assist in the design and manage the implementation of programs and initiatives that further GoHealth’s D&I strategy and contribute to creating a more diverse and inclusive workplace.
  • Draft the strategic D&I plan through conducting research, gathering data, and other related activities.
  • Serve as a liaison for the D&I councils and committees manage event calendar and communication logistics.
  • Support the management and approval of Employee Resource Groups and serve as a resource in coordinating communications, budgets and calendars.
  • Update and maintain the D&I website both internal and external diversity-related content.
  • Coordinate the planning and delivery of high-quality training, awareness building and other events for internal and external audiences; manage vendor relationships.
  • Respond appropriately and quickly to requests for support from internal and external clients regarding D&I. Manage communications within the D&I team and communications related to D&I across the Executive Division.
  • Monitor work plans and strategic plans to ensure goals are met in a timely fashion. Report on overall progress to ensure that learning and results are utilized to improve D&I programs and processes.
  • Generate and review diversity analytics, including benchmarking, tracking metrics, analyzing and generating diversity reporting to specific leadership audiences to highlight trends and demonstrate impact of D&I programs and initiatives.
  • Collect and analyze statistical data to evaluate the company’s population in accordance with diversity standards and goals.
  • Promote a work environment that is accepting, emphasizes teamwork, a respect for differences, and giving constructive feedback.
  • Understand organizational dynamics and actively work to cultivate D&I allies across the organization.
  • Exercise and maintain confidentiality of information as it pertains to the organization, diversity initiatives, and senior leadership.
  • Research, develop, recommend, and executes creative strategies to foster the organizations diversity goals.
  • Review current practices and policies, assessing and analyzing the extent to which they support or hinder the company’s diversity goals.
  • Collaborate with the recruitment department leader to draft and implement recruiting and hiring strategies to attract employees from diverse backgrounds.
  • Develop and/or acquire training and development to aid diversity and retention initiatives.
  • Provide guidance to leaders and human resources staff in developing objective performance and other employee evaluations and policies.
  • Act as a company liaison with government agencies concerning affirmative action and equal employment opportunities.
  • Maintain knowledge of diversity-related issues, legislation, and best practices.
  • Provide training and policy updates to colleagues, ensuring legal compliance of management and human resources staff.
  • Understand GoHealth’s business processes, including the role each business unit plays in supporting the company’s ultimate objectives
  • Perform other related duties as assigned.

Skills and Experience:

  • Minimum 8-10 years of project management and/or D&I relevant work experience
  • A proven record of accomplishment for developing initiatives and programs to increase diversity and inclusion.
  • Bachelor’s degree preferred or equivalent combination of education and work experience
  • Demonstrated knowledge of current best practices and trends in diversity and inclusion, including familiarity with key concepts (e.g. cultural competence, unconscious bias, etc.) Practical experience designing and/or implementing D&I programs preferred.
  • Show a committed and proactive approach to diversity and inclusion and to own personal development in this area.
  • Demonstrated ability to work effectively within a culturally diverse environment.
  • Ability to handle confidential information and materials with discretion.
  • Demonstrated ability to effectively lead teams, develop presentations and trainings for small to large audiences, and facilitate team discussions.
  • Experience creating and managing project plans to support effective implementation of programs and initiatives.
  • Experience coordinating events, managing logistics, identifying speakers, and developing agendas/materials.
  • Experience in researching, gathering and synthesizing data into a simplistic presentation and/or narrative.
  • The ability to interact and influence within all levels of the organization.
  • Keen facilitation skills for diverse audiences.
  • English proficiency required; foreign language skills a plus.
  • Strong verbal and written communication skills.
  • Demonstrated leadership, versatility, and integrity.
  • Working knowledge of MS Suite programs. Solid power point and excel skills are preferred.

Benefits and Perks:

  • Open vacation policy because work life balance is important
  • 401k program with company match
  • Employee Stock Purchase Program
  • Medical, dental, vision, and life insurance benefits
  • Paid maternity and paternity leave
  • Professional growth opportunities
  • Generous employee referral bonuses
  • Employee Resource Groups
  • Work from Home Stipend
  • GoHealth is an Equal Opportunity Employer

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Where we are

Our headquarters are located in the River North area of Chicago. Located steps from the Chicago Brown Line stop on the CTA.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • BashLanguages
    • ReactLibraries
    • PandasLibraries
    • Scikit-LearnLibraries
    • NumpyLibraries
    • DockerLibraries
    • JenkinsLibraries
    • SpringFrameworks
    • TensorFlowFrameworks
    • SpringbootFrameworks
    • AWSFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • BlueshiftCRM
    • MarketoLead Gen
    • AmplitudeLead Gen
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What are GoHealth Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity Employee Resource Groups
At GoHealth you will find a very interactive [email protected], WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring Practices that Promote Diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid Holidays
Paid Sick Days
Employees can use our open PTO policy towards sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Pre-COVID-19 Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
We have runners groups, volleyball groups and other
Fitness Subsidies
Home Office Stipend for Remote Employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

An Insider's view of GoHealth

How would you describe the company’s work-life balance?

On the Technology team, we're actively encouraged to use our PTO and to leave work at the office. People are understanding that sometimes life doesn't follow a set schedule, and perks like massages and discounted gym memberships also help with prioritizing your well-being.

Joyce

Software Engineer II

What makes someone successful on your team?

To be successful on Operational Analytics, you have to create solid relationships with your business stakeholders. Those relationships are immensely helpful when it comes to completing urgent requests, furthering your business context, and gaining new responsibilities. They can also be what makes the next step of your career come to fruition.

Jaime

Senior Data Analyst

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