Job Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries and billions of customers served each year.  As the global leader in the food service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are focused on modernizing our experiences, not to make a different McDonald’s but to build a better McDonald’s.
 
We are a people business just as much as we are a restaurant business.  We strive to be the most inclusive brand on the planet by building diverse teams who create delicious, feel good moments that are easy for everyone to enjoy. Joining McDonald's means thinking big on a daily basis and preparing for a career that can have impact around the world.

We are dedicated to using our scale for good: good for people, our industry and the planet.  From bold recycling initiatives and sustainable sourcing efforts to our partnership with Ronald McDonald House Charities, we see every day as a chance to have a genuine impact on our customers, our people and our partners.

Our new, state-of-the art headquarters is located in the booming West Loop area in the heart of downtown Chicago. It is set up to be a global hub that fosters innovation: take a class at Hamburger University, sample future menu items in our Test Kitchen, and utilize the latest technology to stay in touch with your team around the globe.  With monthly organized events, massive outdoor spaces, an 8000 square foot gym, and an onsite McDonald's serving international favorites, our office helps us connect with each other like never before.  Needless to say, you’ll be lovin’ it here

The primary purpose of this role is to provide leadership in fostering an inclusive work environment where individual differences are recognized, embraced, valued and leveraged for business success.  This individual will also serve as the Lead and first point of contact for all McDonald’s employee business networks and resource groups throughout the enterprise.  Develop and implement “Diversity IS Inclusion” programs and strategies to support the development and engagement of the employee networks that are aligned with and drive business objectives.  Serves as the Diversity & Inclusion Business Partner to the US Business.  Manages the Diversity Metrics program.  Resolves conflicts, mediates diversity/inclusion disputes, and coaches on diversity is inclusion leadership techniques throughout the global organization. Oversees the effective liaison with specified national and/or local organizations to deliver key mutually beneficial partnerships and relationships.  Serves as a champion for Diversity IS Inclusion by ensuring diversity and inclusion is effectively embedded throughout his/her work individually and when collaborating with others across the organization and externally. 

Responsibilities

Employee Business Networks Lead
• Provide leadership and guidance to EBNs and Resource groups for higher engagement and 
        execution of networks’ plans.
• Ensure there is clear governance and guidelines for effectively leading and managing networks in McDonald’s.
• Consistently review and update governance, guidelines and orientation materials as needed to remain 
        current and relevant for network enhancement.
• Consistently evaluates assigned relationships with national strategic partners and organizations that impact 
        McDonald’s business.
• Drives MHQ chapters and Field strategic planning process around networks/ERGs.
• Leverages networks/ERGs to drive greater business impact.
• Provides advice and counsel to cross-functional teams focused on creating innovative inclusion 
        solutions that support business imperatives.

Leveraging and Influencing Resources
• Builds strong coalitions with assigned community partners to address comprehensive diversity issues aligned
         with McDonald’s goals and objectives.
• Expansion of networks/ERGs goals for a more balanced approach to community, employee development 
        and business imperatives.
• Provides COE (community of expertise) support to all stakeholders. 
• Oversees the department’s overall budget and sets budget for EBNs
• Offers recommendations on those external community organizations which McDonald’s should consider 
        engaging.
• Provides advice and counsel to all areas of the business on diversity and inclusion matters.

Build Capability 
• Collaborate with EBN leaders to provide inclusive professional development activities by leveraging
         internal courses and external organizations’ best practices and tools.
• Provide consultation, tools and resources to align EBN activities with business goals and objectives.
• Leverage and support EBN members to serve as brand ambassadors
• Provide digital solutions to support EBN communications and other business.
• Connect and leverage EBNs to support our culture evolution and strategy. 
• Provide one-on-one coaching and consultation as needed drive a more collaborative and inclusive EBN culture.
• Assess and identify inclusion-related subject-matter expertise support and coordinate assistance from both 
        internal and external sources.

Critical Success Factors
• Ability to effectively indoctrinate ‘Diversity IS Inclusion’ into the McDonald’s culture via the employee 
        networks.
• Ability to grow and enhance McDonald’s employee networks.
• Solid EBN succession plans in place and effectively executed for continued growth and enhancement 
        of the networks.
• Ability to plan and flawlessly execute large network summits and other events.
• Strong collaborator and team player.
• Masterful facilitation of D & I and cultural enrichment workshops/seminars.
• Well respected business partner in the external strategic engagement community.
• Effectively planning and executing conference activations and other external engagements.

Minimum Requirements

Qualifications
• Strong Project management skills
• Critical thinker that exhibits curiosity and ability to look “outside in”
• Self-starter, great team player and solutions-oriented
• Networking and relationship building skills 
• Excellent conflict resolution skills
• Ability to influence others outside of direct line of control, management
• Strong written and oral communications 
• Enjoy working in a fast-paced, multi-tasking, deadline-driven dynamic environment