Director of Field HR at Home Chef

| Chicago
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Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
Summary of Responsibilities:
Come make a difference in a growing meal solutions company, unlike any other! As the Director of Field HR, you oversee our largest population - our facility workers who serve our customers with dedication, getting both online and Retail meals out the door and onto the tables of families and friends. We strive for efficiency and productivity, of course. We also strive to be a place where employees want to come to work - where we improve the lives of our employees and their families. 
We serve customers across the country from our plants in Chicago, Atlanta, and our brand new facility in California. We’re looking for someone with experience with hourly populations, a drive to find innovative solutions for improving work in the plant environment, the ability to manage dispersed teams, and the desire to build strong, collaborative relationships with Operations peers.
Our growth comes with exciting developments and challenges, and we are looking for someone ready to make an impact. 


  • Provide HR oversight and leadership to plant-level HR teams, production facilities’ leadership and their teams
  • Closely oversee plant HR teams, ensuring teams are as effective, efficient and supportive of their facility leadership as possible
  • Provide coaching and feedback to plant HR teams to drive superior performance and service to their employees
  • Serve as primary strategic partner to the Fulfillment and Food Safety/Quality Assurance organization, developing HR strategies, needs assessments and resulting HR solutions
  • Become a trusted advisor to each of the 3 facilities’ plant managers and on people-related topics
  • Motivate/ train management to set and hold employees accountable to high standards of performance
  • Serve as an escalation point and expert for employee relations and issue resolution
  • Coach management on employee relations matters, effective communication and coaching skills, employee performance management and talent management
  • Handle sensitive, complex employee relations issues, coordinating with legal resources when needed
  • Ensure consistency in employee relations / disciplinary approaches across plants
  • Develop and implement streamlined HR processes, procedures and strategic initiatives
  • Plan and implement effective change management strategies, communications, and training in support of major organization change initiatives
  • Diagnose root cause of inefficiencies in the HR teams and implement effective programs, process and HR policies to fix
  • Provide hands-on support, including hiring, new hire orientation, staffing, compensation, wellness and benefits, training, development, team relations, D&I and engagement
  • Drive effective performance management, compensation, and promotion cycles
  • Manage the temp agency relationships across all 3 facilities
  • Drive consistent organizational health enhancements across all production facilities
  • Complete special projects and objectives
  • Conduct research, develop and organize information to help determine root cause and then the appropriate solution for cultural / behavioral change
  • Help drive down attrition amongst the hourly population through creative organizational health initiatives


  • 8+ years of experience
  • Prior experience in multi-site, multi-state production facility HR Generalist support strongly preferred
  • 2+ years of experience managing and mentoring HR staff, preferably other managers
  • Complete understanding of HR policies and procedures, common employment laws and compensation and benefit strategies for an hourly workforce
  • Demonstrated interest or experience with progressive HR
  • Strong leadership and change management or organizational development skills
  • Excellent people management and interpersonal skills
  • Ability to build rapport and trusting relationships with all levels of organization
  • Excellent written and verbal communication and team management skills
  • Proficient in MS Office Suite and Google Suite.
  • Enjoys working in an agile, fast-paced, team environment
  • Must be willing to travel up to 50% of the time
  • SPHR or SHRM SCP certification preferred, but not required 

- Comprehensive Medical, Dental, and Vision Insurance – benefits start the 1st day of the month following your start date 
- Company paid Life Insurance, Short Term Disability and Long Term Disability
- 401k Employer match - 50% on the $1, up to 6% of the employee's earnings 
- We offer flexible spending accounts (FSA) for qualified Medical, Dependent Care, Parking, or Transit expenses
- Flexible paid time off (PTO) policy, plus sick days 
- Generous Parental Leave 
- Great Work/Life Balance – We value and support each individual team member
- Quarterly company-wide “Town Hall” meetings 
- Ongoing professional development opportunities by level and function
- Your choice of Windows or Mac laptop, plus an extra screen 
- Onsite gym 
- Weekly Fooda credit
- Newly renovated office in the historic Old Main Post Office which is located close to multiple Metra and CTA options
- Employee discounts through Perkspot
- Discounts on Home Chef meal kits and at Kroger stores
- Casual dress in a fun, friendly and collaborative work environment
Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
Home Chef is an equal employment opportunity employer 

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • OptimizelyAnalytics
    • IllustratorDesign
    • SketchDesign
    • AsanaManagement
    • TrelloManagement


Located in the iconic Old Chicago Post Office. The office is easy to get to by various train and bus stops being close by.

An Insider's view of Home Chef

What’s the vibe like in the office?

Home Chef is all about building relationships and getting to know team members on a personal level. Our new office was designed with the idea of being at “home” in mind. There are lounge chairs and collaborative spaces where we are constantly meeting with co workers from different teams to brainstorm and ideate!

Mel Rocha Cheng

Retail Brand Manager

How do you collaborate with other teams in the company?

Being on the New Product Development team, we are very fortunate in the fact we get to interact with almost every team at Home Chef! In my role specifically, I have the chance to utilize my interest and core skill set in consumer and data insights to help inform our cross-functional teams of different lanes of innovations we can take next!

Scott Milling

Senior Insights Analyst, New Product Development

What are some things you learned at the company?

One of the greatest lessons I’ve learned here at Home Chef is what it means to have great leadership. 2020 has been one of the most chaotic years I’ve ever experienced in Operations but having a management team that cares about getting the job done AND ensuring the teams well-being has been such an amazing learning experience!

Jamie Marshall

Special Projects Manager, Operations

What unique initiatives do you have that encourage innovation?

We do a great job weaving innovative thinking into our day-to-day and make it a priority so much that we have “curiosity” as one of the core values for the company. The tech team holds regular brainstorming and competitor tear-down sessions and day-long “hackathons” where we’ll focus on solving a specific problem or building a certain product.

Katie Bevier


How does the company support your career growth?

Home Chef is constantly growing and moving forward so things never get boring or stagnant. There are plenty of opportunities to grow professionally and to move forward within the company because we are empowered to speak up and to contribute.

Nigel Palmer

Executive Chef

What are Home Chef Perks + Benefits

Volunteer in local community
We offer volunteer days at The Greater Chicago Food Depository. Our Employee Resource Groups are actively engaged in volunteer events throughout the year.
Partners with Nonprofits
Home Chef has partnerships with The Greater Chicago Food Depository and Feeding America.
Friends outside of work
Eat lunch together
Intracompany committees
HC Connect is our internal team who puts together social events and programs for our teams
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Unconscious bias training
Mean gender pay gap below 10%
Diversity Employee Resource Groups
CookOUT (LGBTQ+), Black ERG, Parents Group, Women's Group and Home Chef DEI Council
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
You know your schedule best!
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Home Chef hosts company outings Semi-annually.
Free Daily Meals
Weekly Fooda credit which equals to one company paid lunch per week .
Game Room
Our game room includes ping pong, board games and video games
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted at team's discretion.
Recreational Clubs
Home Office Stipend for Remote Employees
We are currently offering $50 per month to all remote employees to help pay for home office expenses
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
Home Chef hosts lunch and learn meetings once per quarter.
Promote from within
Paid industry certifications

Additional Perks + Benefits

We are always looking at new perks and benefits to offer to our employees.

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