Oh Snap!
This job is no longer active - but you can still view the details below.

Director, Human Resources

| Chicago

Job Description

Are you a Human Resources Leader that's excited about working in a fast-paced and collaborative eCommerce environment?

We are seeking an individual to provide support to the organization in the areas of leadership consultation, interpersonal design, and development, performance management, seasonal customer service staffing, employee engagement. You will provide oversight to a team of HR managers as well as directly addressing the needs of their dedicated business groups. You will support both corporate and customer service functional teams as the Director, Human Resources.

You will report to Kelly Garst, Senior Director, HR & Talent

What you will contribute:

  • You will lead a HR team and that the team effectively addresses employee needs in an urgent, customer-centric manner.
  • You organize seasonal staffing goals for Call Center peak seasons.
  • You partner with cross-functional HR peers, HR centers of excellence and other business support functions including but not limited to, Recruiting, Compensation, Payroll, Benefits, Employee Relations, and Legal.
  • You will engage functional leaders to develop a positive work environment with One FTD in mind.
  • You will build functional leaders through mentoring, HR development resources by consultation and interpretation to the manager as well as employees regarding conflict resolution, talent development, labor laws, policies, and procedures.
  • Your lead organizational design and resource planning.
  • Your ability to drive process improvement in HR and ensures that workflows meet compliance and audit standards.
  • You will manage the exit interview process and catalog turnover trends to improve attrition.

What we seek:

  • Bachelor's degree preferably in Business Administration or Human Resources Management and a minimum of 7 years of dynamic generalist experience
  • Prior high volume seasonal hiring and call center experience strongly preferred
  • Experience leading HR team
  • Experience in recruiting, training facilitation, org planning, and organizational design.
  • Demonstrated knowledge and understanding of all aspects of Human Resources including compensation, employment relations, recruiting, employee development, leave of absence administration and worker's compensation.
  • Demonstrable ability to get along with all levels of personnel, from entry-level employees to executive management.
  • Skilled in using MS Excel, MS Word, and HRIS
  • A strong knowledge base of state and federal employment laws and regulations.
  • Excellent written and verbal communication skills, social skills and planning skills.
  • PHR/SPHR preferred

What we offer:

  • An environment of positive change--where you can truly make a difference
  • Exciting opportunity to be a part of an HR team that encourages out-of-the-box thinking and autonomy
  • Enjoy all the benefits of working for a publicly traded company (stock purchase plan, flexible hours and a healthy vacation plan).
  • A relaxed, casual work environment.
  • The blending of cultures across multiple cities and 3 continents where you can be part of helping shape our future.
  • A "flat" organization where you will spend time with business leaders, managers, developers, product management and executive leadership. 
Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases

Location

In the heart of the Loop! We also have an office in Downers Grove, IL.

What are FTD Companies Perks + Benefits

FTD Companies Benefits Overview

FTD is dedicated to you and your family. We work hard to provide a wide range of competitive and affordable health care benefits that reflect your changing needs. Our goal is to empower you with the resources and flexibility you need to live well, be well. The benefits you elect will start the first day of the month following date of hire.
Our benefits offerings include medical, prescription, dental and vision coverage, a company contribution to a Health Savings Account (HSA), Employee Stock Purchase Plan (ESPP), life, accident and disability insurance, paid time off, and tuition reimbursement. We are committed to providing fair compensation to all of our employees, including performance-based compensation incentives for many of our positions.
FTD Companies, Inc. is a premier floral and gifting company. We offer very generous employee discounts on our diversified portfolio of brands such as ProFlowers, ProPlants, Shari’s Berries, Sincerely, etc.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
If you are eligible for benefits, you can enroll in an FSA regardless of whether or not you are enrolled in FTD’s medical plan.
Disability Insurance
FTD offers short and long term disability at no cost to you. The disability benefits will replace up to 67% of your weekly base income up to $2,500/week for STD and up to $10,000/month for LTD.
Dental Benefits
FTD offers two great dental plans through Aetna. A Dental HMO with co-pays where you choose your Primary Care Dentist and a Dental PPO which has benefits in and out of network.
Vision Benefits
FTD offers vision coverage through Eye Med which offers a broad network of nationwide providers to choose from to meet your vision needs. Retailers such as LensCrafters, Pearle Vision, , and JCP
Health Insurance Benefits
FTD offers three medical plans through Aetna to choose from including one EPO where you choose a Primary Care Physician and two PPO High Deductible Health Plans (HDHP)
Life Insurance
For employee coverage of 2x base salary up to $600,000. *Per IRS regulations, the cost FTD pays for coverage above a certain level is considered “imputed income,” and is included on your W-2.
Wellness Programs
We know how important wellness is to your overall success. The FTD Wellness program is here to help you identify and achieve your health and wellness goals.
Onsite Gym
Our One North Dearborn location offers an onsite state-of-the-art fitness center, cycle center and bike room.
Retirement & Stock Options Benefits
401(K) Matching
Discretionary match of 50% on the first 6% of your of pre-tax or post tax deferral. To maximize the employer match, you will need to contribute 6%. Vesting is at 25% each year
Employee Stock Purchase Plan
The Employee Stock Purchase Plan (ESPP) provides employees with an opportunity to share in our growth and to purchase shares of our common stock without payment of brokerage costs, at a 15% discount.
Child Care & Parental Leave Benefits
Flexible Work Schedule
Depending on the department and role, FTD offers some scheduling flexibility. We also offer summer hours so that our team members can enjoy extended weekends and fun in the sun with family and friends
Remote Work Program
Family Medical Leave
Care for yourself or a family member who is seriously ill, to care for a newborn or newly adopted child, or to attend to the affairs of a family member who is called to active duty in the military.
Vacation & Time Off Benefits
Generous PTO
FTD recognizes 9 paid holidays each calendar year and allows employees to take time off for vacation, personal responsibilities and sick time.
Paid Holidays
FTD recognizes 9 paid holidays each calendar year.
Paid Sick Days
Perks & Discounts
Casual Dress
FTD allows employees to wear casual workplace attire every day, not just Fridays!
Free Daily Meals
During FTD’s peak season such as Valentine’s Day, Mother’s Day, and Christmas FTD often provides lunch to thank employees for their hard work (along with the occasional just because lunch).
Pet Friendly
At some locations, employees can bring their dogs to work.
Fitness Subsidies
Professional Development Benefits
Tuition Reimbursement
Up to $2,500 after one year of employment
More Jobs at FTD Companies24 open jobs
All Jobs
Finance
Design + UX
Dev + Engineer
Marketing
Operations
Product
Project Mgmt
Sales
Content
Marketing
new
Chicago
Project Mgmt
new
Chicago
Product
new
Chicago
Design + UX
new
Chicago
Sales
new
Chicago
Sales
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Marketing
new
Chicago
Finance
new
Chicago
Finance
new
Chicago
Marketing
new
Chicago
Developer
new
Chicago
Content
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Developer
new
Chicago
Product
new
Chicago
Marketing
new
Chicago
Finance
new
Chicago