Director, Human Resources

| Chicago

Job Description

Are you a Human Resources Leader that's excited about working in a fast-paced and collaborative eCommerce environment?

We are seeking an individual to provide support to the organization in the areas of leadership consultation, interpersonal design, and development, performance management, seasonal customer service staffing, employee engagement. You will provide oversight to a team of HR managers as well as directly addressing the needs of their dedicated business groups. You will support both corporate and customer service functional teams as the Director, Human Resources.

You will report to Kelly Garst, Senior Director, HR & Talent

What you will contribute:

  • You will lead a HR team and that the team effectively addresses employee needs in an urgent, customer-centric manner.
  • You organize seasonal staffing goals for Call Center peak seasons.
  • You partner with cross-functional HR peers, HR centers of excellence and other business support functions including but not limited to, Recruiting, Compensation, Payroll, Benefits, Employee Relations, and Legal.
  • You will engage functional leaders to develop a positive work environment with One FTD in mind.
  • You will build functional leaders through mentoring, HR development resources by consultation and interpretation to the manager as well as employees regarding conflict resolution, talent development, labor laws, policies, and procedures.
  • Your lead organizational design and resource planning.
  • Your ability to drive process improvement in HR and ensures that workflows meet compliance and audit standards.
  • You will manage the exit interview process and catalog turnover trends to improve attrition.

What we seek:

  • Bachelor's degree preferably in Business Administration or Human Resources Management and a minimum of 7 years of dynamic generalist experience
  • Prior high volume seasonal hiring and call center experience strongly preferred
  • Experience leading HR team
  • Experience in recruiting, training facilitation, org planning, and organizational design.
  • Demonstrated knowledge and understanding of all aspects of Human Resources including compensation, employment relations, recruiting, employee development, leave of absence administration and worker's compensation.
  • Demonstrable ability to get along with all levels of personnel, from entry-level employees to executive management.
  • Skilled in using MS Excel, MS Word, and HRIS
  • A strong knowledge base of state and federal employment laws and regulations.
  • Excellent written and verbal communication skills, social skills and planning skills.
  • PHR/SPHR preferred

What we offer:

  • An environment of positive change--where you can truly make a difference
  • Exciting opportunity to be a part of an HR team that encourages out-of-the-box thinking and autonomy
  • Enjoy all the benefits of working for a publicly traded company (stock purchase plan, flexible hours and a healthy vacation plan).
  • A relaxed, casual work environment.
  • The blending of cultures across multiple cities and 3 continents where you can be part of helping shape our future.
  • A "flat" organization where you will spend time with business leaders, managers, developers, product management and executive leadership. 
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • MemcachedDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases

Location

In the heart of the Loop!
1 N. Dearborn St., Chicago, IL 60602

What are FTD Companies Perks + Benefits

FTD Companies Benefits Overview

FTD is dedicated to you and your family. We work hard to provide a wide range of competitive and affordable health care benefits that reflect your changing needs. Our goal is to empower you with the resources and flexibility you need to live well, be well. The benefits you elect will start the first day of the month following date of hire.
Our benefits offerings include medical, prescription, dental and vision coverage, a company contribution to a Health Savings Account (HSA), Employee Stock Purchase Plan (ESPP), life, accident and disability insurance, paid time off, and tuition reimbursement. We are committed to providing fair compensation to all of our employees, including performance-based compensation incentives for many of our positions.
FTD Companies, Inc. is a premier floral and gifting company. We offer very generous employee discounts on our diversified portfolio of brands such as ProFlowers, ProPlants, Shari’s Berries, Sincerely, etc.

Health Insurance & Wellness Benefits
Dental Benefits
FTD offers two great dental plans through Aetna. A Dental HMO with co-pays where you choose your Primary Care Dentist and a Dental PPO which has benefits in and out of network.
Vision Benefits
FTD offers vision coverage through Eye Med which offers a broad network of nationwide providers to choose from to meet your vision needs. Retailers such as LensCrafters, Pearle Vision, Target, and JCP
Health Insurance Benefits
FTD offers three medical plans through Aetna to choose from including one EPO where you choose a Primary Care Physician and two PPO High Deductible Health Plans (HDHP)
Life Insurance
For employee coverage of 2x base salary up to $600,000. *Per IRS regulations, the cost FTD pays for coverage above a certain level is considered “imputed income,” and is included on your W-2.
Onsite Gym
Our One North Dearborn location offers an onsite state-of-the-art fitness center, cycle center and bike room.
Retirement & Stock Options Benefits
401(K) Matching
Discretionary match of 50% on the first 6% of your of pre-tax or post tax deferral. To maximize the employer match, you will need to contribute 6%. Vesting is at 25% each year
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Paid Volunteer Time
Perks & Discounts
Casual Dress
Fitness Subsidy
Professional Development Benefits
Tuition Reimbursement
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