What does Packback do?

Packback exists to awaken and fuel the fearless, relentless curiosity in every student.

We are a social learning platform powered by a proprietary A.I. that college professors use to scale curiosity-based online discussion in any size course.  

Who are we looking for?

Packback is looking to add a highly-motivated Director of People to manage our HR and talent functions.  Reporting to the CFO, the Director of People will be responsible for leading our HR strategy and vision for the Company.  The ideal candidate is a self-starter with experience in a HR manager or director capacity in a fast-paced and dynamic environment, with a passion for finding and owning opportunities. 

Awesome stuff you will do!

• Talent Strategy:  Creating our talent acquisition strategy to attract and place roles across departments, oversee third party recruiters, and manage the hiring process for technical roles. 
• Policies & Procedures:  Development and maintenance of employee handbook, ensuring compliance with all local, state and federal employment laws, and general HRIS procedures.
• Learning & Development: Ownership of our performance and engagement management platform, formalize company performance review process, and oversee employee development programs. 
• Employee Retention & Engagement:  Proactive management of employee retention through developed onboarding procedures (and off boarding), employee surveys, cultural exercises, defined compensation plans, and growth check-ins. 
• Benefits Administration:  Overseeing benefits planning, administering and maintaining company benefit plans, and serving as the point of contact to our benefits broker.  

What you bring to the table:

• Bachelor’s degree (with a focus in HR a plus)
• 5-8 years experience in an HR related field
• PHR or SHRM-CP required
• Agile and adaptable to changing circumstances or requirements.
• Highly accountable with ability to handle multiple projects, manage competing priorities and workflow
• Proficient in managing HRIS and ATS platforms.
• Demonstrated knowledge of local, state and federal employment laws.
• Experience planning, managing and executing large-scale HR projects
• Demonstrated understanding of benefit plan administration
• Experience managing and providing solutions for employee relations issues  
• Demonstrated understanding of how to operate with the highest level of discretion
• Excellent interpersonal and public-facing communication skills, with the ability to communicate with all levels inside and outside the company
• Be a lifelong learner - be willing to provide and receive feedback from team members on a regular basis, in a shared effort of furthering our personal and team growth
• Values fit - the individual must be aligned with all of our company values, but especially as it relates to:
  • We are fearlessly curious.
  • We are radically kind.
  • We do what we say we will do.
  • We never stop moving forward (no matter how small the step)
  • We earn leadership through humility, optimism, and ownership.
  • We employ an investor’s mindset.

What you will enjoy:

• Convenient Loop office (Jackson & Wabash ) close to CTA lines, Metra and paid parking lots
• 6 weeks fully paid, gender non-specific extended leave policy (for either parent welcoming a new child through birth or adoption, or to care for a family member in need)
• Health insurance through BCBS of IL (we cover $250 a month per individual employee!), and defined contributions for dental and vision, with employee options for life and accident insurance
• Short-term disability insurance
• Flexible vacation policy with a minimum of 10 days recommended
• Competitive salaries and room for professional growth. 
• Values-driven culture that encourages transparency and open communication
• Annual paid company offsite retreats and outings.
• Access to creative and educational events hosted at the Packback office
• Casual dress code
• Our office pup, Pepper!
  • Note:  She is a registered emotional support dog and has become part of our team.  With that, we want to respect any and all pet allergies. If you do have dog allergies please let us know right away and we will be sure to put a solution in place.

Our commitment to diversity:

Working in the Education Technology space, Packback believes it is an ethical necessity for us to work to build a diverse and inclusive team, to help us better consider the needs of our diverse audience of students with a wide range of educational backgrounds and educational needs.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.