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Director of People

| Chicago

Who We Are:

We are on a mission to modernize the Logistics industry. We partner with our clients who are leading the industry beyond disruption. We bring transformational business strategies and digital products to our clients that make the world more efficient, connected and viable.  We are inspired by people who are passionate, curious and want to innovate.

What You’ll Do:

As the Director of People you will be responsible for the overall employee experience. You’ll be leading the charge on building out our team, policies and people-processes within the organization. The position will partner with the leadership team to develop and execute HR and people operations strategies and programs that support our business objectives and evolve, develop and grow our culture. We need a leader with experience in planning, designing and implementing a set of People initiatives that meet the business objectives of the company, and also supports and advocates for our employees.


  • Oversee all dimensions of human resources with a strong emphasis on supporting our recruiting, onboarding and retention processes as we continue to grow

  • Establish and customize a people/talent strategy that supports the current company but also prepares it for growth and expansion

  • Partner with the leadership team to build and execute our hiring strategy; improving our interview processes and sourcing strategy to limit costs and improve efficiency

  • Develop and manage a quality People Operations infrastructure: systems, processes and programs; e.g. benefits, compensation, HRIS administration, and confidential information

  • Determine where technology can be used to automate systems and processes, reduce costs and create efficiencies in the function

  • Develop and implement effective communication and employee engagement strategies that translates into quantitative results

  • Ensure that the company is in compliance with all applicable laws and regulations

  • Provide analysis and insight that allows stakeholders to make informed decisions based on a full understanding of CarrierDirect culture and employee/business needs

  • Partner with the leadership team to plan short, medium, and long-term people needs and build and deliver on plans for hiring

  • Serve as a strategic partner to the Leadership team to build a world-class culture and successfully implement strategic solutions supporting business growth and employee engagement and retention


  • 7+ years of experience in human resources or a related function

  • Hands-on experience in recruiting and building out a recruiting infrastructure

  • Previous experience working in a start-up environment, technology or services company preferred

  • Excellent interpersonal communication skills, detail-oriented, and organized

  • Data-driven and curious problem solver


  • BA in related field

  • SPHR/PHR certification

Why Work Here:

Our values are Transparency, Persistence, Curiosity, Accountability, and Humility. We work in an open environment where feedback is welcomed and encouraged and we are continuously seeking out how we can be better as individuals, as a team, and as a company. As a growing company, we encourage people that want to have a visible impact in how we build, operate, and perform to apply and join us!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • ScalaLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • CaffeFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • Neo4jDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM


We love our location at Lasalle and Wacker. We're right at the river bordering downtown and River North. There are great options for every palate!

An Insider's view of CarrierDirect

How would you describe the company’s work-life balance?

We support a balance of caring for our employees and getting stuff done - giving our teams flexibility in determining what works best for them without minimizing productivity.


Director of Engineering

What is your vision for the company?

What we're doing at CarrierDirect is bigger than one person's vision. We spend a lot of time as a leadership team and an entire company reaffirming our why and figuring out how to best transform our industry. We want to be part of that tide that raises all boats... and step by step we're doing it.



How do you make yourself accessible to the rest of the team?

Our work-life balance is pretty dialed in. In terms of being available, withstanding emergency, we're always ready to take a call. We have the freedom and autonomy to get the work done. If someone needs me, I want to be there.



What are CarrierDirect Perks + Benefits

CarrierDirect Benefits Overview

CarrierDirect makes it easy to have a highly productive work-life balance. We offer comprehensive health and wellness benefits and all team members are eligible for coverage starting on their first day with us. Additionally, we have monthly outings, cold brew coffee on tap, and a very impressive selection of your favorite snacks from elementary school.

Friends outside of work
Eat lunch together
Intracompany committees
CarrierDirect has tribes that allow team members to dedicate time to a spectrum of passions like UX, innovation, emerging tech, and culture.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary.
Wellness Programs
Onsite Gym
Team workouts
We have a great gym in our building.
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Happy hours are hosted Once per month.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Acme Co. hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Time allotted for learning
CarrierDirect lets team member spend 10% of the work week in Tribes that are managed and maintained by employees, based on various topics like UX, innovation, and culture.
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