Director of Talent Management

| Chicago

Responsibilities

  • Act as owner of employee learning experience, ensuring new hire and all-employee trainings are streamlined, relevant and engaging.
  • Create and implement guiding principles to drive desired learning experience, gaining buy-in and support from senior leaders across the organization.
  • Provide thought leadership and innovative ideas to enable a 'learning culture,' bringing to life core values and competencies through various initiatives and tactics.
  • Demonstrate knowledge of best-in-class learning approaches and tools. Define metrics for successful evaluation of programs and offerings and address opportunities for ongoing improvement based on feedback, usage/participation rates and alignment with business needs.
  • Conduct needs assessment in partnership with HR Business Partners/business leaders to identify organizational development needs; recommend tactics and learning modalities to address key opportunity areas and provide consultation to enable implementation of tactics.
  • Provide leadership and direction to all learning-focused and talent-focused team members.
  • Lead and manage key external vendor relationships as necessary.
  • Manage career development work across multiple functions.
  • Develop change management and communication strategy to drive awareness and understanding of learning and leadership development initiatives and outcomes.
  • Identify and assist managers with employee engagement results and develop action plans for process improvement initiatives.
  • Develop short and long-term training and development strategies and corresponding execution plans aligned to overall business needs.
  • Own the technology, structure, and communication for the performance management process. This includes goal setting, regular one-on-one meetings, and performance calibration processes, ensuring alignment to corporate strategic goals.
  • Create and implement a succession planning process for the organization. This should include replacement planning, as well as leadership readiness assessment tools for all levels of the organization. This should be in collaboration with our growth plans to ensure timing of key roles.
  • Provide consultation on individual employee development needs, as appropriate.
     

 

   Professional Skills

These are the professional skills we would expect from an individual fully established in this role.

  • Verbal Communication – Expert    
  • Written Communication – Advanced
  • Teamwork – Advanced
  • Relationships – Advanced
  • Organizational Awareness – Advanced
  • Learning Agility – Expert
  • Problem Solving – Advanced
  • Process Orientation – Advanced
  • Prioritization – Expert

 

Role Specific Skills

  • Experienced facilitator, with a broad focus to include in-person training, virtual training and team facilitation.
  • Experience interpreting and debriefing leadership/personality/360 assessments (e.g., Strengths Finder, Hogan, Korn Ferry Voices, Myers-Briggs, TKI)
  • Computer Skills: Advanced proficiencies in Microsoft Word, Excel, PowerPoint, Outlook required
  • System Experience: Workday and SABA preferred

 

People Management Skills

           

  • Advanced proficiency in all people management processes, including recruitment, performance management and learning and development
  • Advanced proficiency in building, growing and developing a team; including department structure design and resourcing
  • Advanced proficiency in coaching and developing individual team members to reach their potential
  • Proficient in engaging multiple teams through communication, processes, personal impact and influence

 

Qualifications

    Minimum Qualifications

  • Bachelor’s Degree required
  • Master’s Degree preferred
  • 8+ years of experience in talent management and/or learning & development
  • 4+ years of management experience required
Read Full Job Description

Location

875 North Michigan Avenue , Chicago, IL 60611
How SMS Assist is Building Tech to 'Fix the Business of Fixing Things'
Watch

What are SMS Assist Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Happy Hours
Happy hours are hosted At team's discretion.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Competitive Salary. Flexible Spending Plans. Prescription Drug Program. Free Fitness Center membership.

More Jobs at SMS Assist42 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Operations
Product
Project Mgmt
Sales
Sales
new
Chicago
Operations
new
Chicago
HR
new
Chicago
Finance
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Project Mgmt
new
Chicago
Design + UX
new
Chicago
Product
new
Chicago
Operations
new
Chicago
Internships
new
Chicago
Project Mgmt
new
Chicago
Design + UX
new
Chicago
Project Mgmt
new
Chicago
Operations
new
Chicago
Product
new
Chicago
Project Mgmt
new
Chicago
Data + Analytics
new
Chicago
Sales
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago