Employee Development Trainer

| Chicago

Job Description Summary

The Employee Development Trainer is directly responsible for facilitating training on company-wide education courses to support CCC’s Learning Academy. Courses will include but will not be limited to leadership, productivity, business enhancement, execution and technology. Additionally, the Employee Development Trainer is accountable for providing on-going training on CCCIS products and services for multiple audiences as well as creating training materials and training administrative management. Experience with online training is required.

The ideal candidate pays strong attention to detail, has superior listening skills and takes direction well. The candidate should display a sense of urgency and the ability to handle and complete a variety of tasks or multiple projects in a fast-paced environment to meet departmental deadlines. He or she will work in a team environment with a positive attitude and interact effectively with all levels of personnel. He or she will also display initiative to continually keep training materials and training initiatives current. Other requirements include the ability to exercise good judgment at all times, handle confidential information and materials appropriately, and handle difficult situations with the utmost composure and professionalism. The right candidate will accept and provide constructive feedback in a positive manner and ensure consistent and repeatable training processes and procedures.

 

Job Duties

  • Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or outside vendors
  • Provide additional product training to various CCC workgroups, as needed, including but not limited to, New Hire Training Programs as well as product update training
  • Assist in the administration of all training including but not limited to registration, scheduling facilities, coordinating, evaluation, tracking and production as needed
  • Working with key HR contacts in analyzing the performance of the workforce so that additional training can be prescribed and developed
  • Contacting and scheduling internal and external lecturers and vendors for specialized training
  • Utilizing a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training program
  • Attend meetings, seminars, training programs, professional organizations, etc. to keep informed on new developments, methods, and techniques in the field of training
  • Reinforce alignment of all training activities with the achievement of CCC Sales and Services business objectives, including but not limited to participation in stakeholder meetings, miscellaneous correspondence regarding training needs/requests, classroom facilitation, etc.
  • Use measurement and reporting tools developed for each program to assess the effectiveness of training, including testing and feedback from participants or others
  • Act as training advocate across the organization by educating departments on the role of training, roles/responsibilities of training personnel, training processes and contribution of training to the organization, as needed
  • Continuously research and implement best practice ideas for self-development and enhancement of CCC’s training function regarding current facilitation and delivery formats

 

Qualifications

  • Bachelor’s Degree or equivalent experience, required. Bachelor’s degree in Learning and Development, Adult Education or related field preferred
  • 2-4 years of professional training experience, as a Field Trainer, Learning and Development Specialist, Corporate Training
  • Experience in a technology company preferred
  • Training experience in insurance claims and automotive industries, a strong plus

 

Why Choose CCC

 

We promote a healthy work-life balance and offer generous benefit plans and resources designed with employee satisfaction in mind.
What we value is simple - customers, employee commitment, collaboration and clear communication.

We hire people who will embrace the company’s goals and productively contribute in ways that help us serve the customer, innovate, and stay strong.
We make it a priority to keep employees healthy, happy and enriched.

  • Healthy - Wellness programs and Perkspot/employee discount program
  • Happy – Recognition programs, a confidential employee assistance program, and flexible work arrangements such as staggered start times
  • Enriched – Tuition reimbursement, training and learning programs, and leadership development opportunities

 

Our corporate headquarters is located in downtown Chicago within the historic Merchandise Mart—a certified LEED (Leadership in Energy and Environmental Design) building.

CCC Information Services was ranked #17 in the Top 100 Digital Companies in Chicago in 2017 by Built In Chicago, an online community for digital technology entrepreneurs in Chicago.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • SpringFrameworks
    • HadoopFrameworks
    • HBaseDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • NoSQLDatabases
    • SparkDatabases
    • Google AnalyticsAnalytics
    • PhotoshopDesign
    • JIRAManagement
    • WordpressCMS

Location

Two city blocks and twenty-five stories of innovation and culture. theMART is interwoven into the fabric of Chicago’s history as an innovator in tech
222 Merchandise Mart, Chicago, IL 60654

Insider's spotlight

How would you describe the company’s work-life balance?

I've been here 5 years, and I learn something new everyday. I have the opportunity to grow my skill set, the flexibility to spend time with my family, and the support to accomplish my professional goals.

Prasanthi

Manager, Quality Assurance

How do you collaborate with other teams in the company?

There is a strong focus on learning and progressing from missteps, with the ultimate goal of making sure we meet
business needs. I have the flexibility to talk directly to people outside of my immediate team which speeds up the delivery process, and aids in responsiveness.

Jennifer

Services Delivery Manager - Austin, TX

How has your career grown since starting at the company?

When I started as an intern at CCC, I was trusted to work with extraordinary technology. Now, as an Architect, I get to work on those technologies and new ones with other pioneers - that type of innovation ignites my creativity.

Amin

Engineer, Architecture and DevOps

How do you empower your team to be more creative?

Our teams are technically adept and highly capable. Equally, if not more importantly, they have a passion and desire to learn. We're not satisfied just cranking out code, there is a strong desire to learn about our customers and be creative

John

Director, Product Development

How does the company support your career growth?

Employees get to learn about multiple products across our entire customer base. This allows employees to figure out what area aligns best with their strengths and interests, and where they are looking to grow.

Susanne

Manager, Operations

What are CCC Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

We know that investing in employee development is crucial. Employees have access to the CCC Learning Academy. The CCC Learning Academy was created as an internal platform for you as an employee. You come here to learn new skills such as time management, cooking, financing a home or career and business development. We empower our employees to learn within these four walls, but then go out and collaborate on these ideas with friends and family

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