Field Training Coordinator at Pampered Chef

| Chicago
!Sorry, this job was removed at 12:36 p.m. (CST) on Wednesday, February 12, 2020

Purpose of the Role:
Training Coordinator responsibilities include communicating with the field and home office stake holders to identify training needs and mapping out development plans. You will be responsible for managing, designing, developing, coordinating and conducting all training programs in partnership with the Manager of Field Training and Development, the Instructional Designer and the Subject Matter Expert.
Our ideal candidate has experience with various training methods, including on-the-job coaching, mentorship programs and e-learning. Experience with different projects, like management training and soft-skills development, is also essential. You should also be familiar with the instructors, equipment and educational material requirements for each project. If you can think of and design engaging ways to train our employees (e.g. client role-playing exercises or outdoor activities), we’d like to meet you. Ultimately, the role of the training coordinator is to support our team in driving field training and development in the Pampered Chef field.

Key Responsibilities:

  • Map out seasonal and annual training plans for the field
  • Design and develop training programs (outsourced and/or in-house)
  • Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes)
  • Conduct field-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
  • Use known education principles and stay up to date on new training methods and techniques
  • Design, prepare or partner with instructional designer for educational aids and materials
  • Assess instructional effectiveness and determine the impact of training on field skills and KPIs
  • Gather feedback on current training offerings to determine areas for improvement
  • Partner with internal stakeholders and liaise with experts regarding instructional design
  • Maintain updated Learning Management System curriculum database and training records
  • Research and recommend new training methods

Competencies for Success:

  • Strategic Mindset
  • Communicates Effectively
  • Manages Complexity
  • Instills Trust

Measures of Success:

  • Time to market 
  • On time deliverables
  • KPI increases based off of project specific details
  • Overall improved team performance

Education and Experience:

  • Proven work experience as a Training Coordinator, Trainer, Training Facilitator or similar role
  • Hands-on experience coordinating multiple training events in a sales or direct sales environment
  • Extensive knowledge of instructional design theory and implementation
  • Adequate knowledge of learning management systems and web delivery tools
  • Proven ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
  • Familiarity with traditional and modern job training methods and techniques
  • Experience with e-learning platforms
  • Office 360 proficiency
  • Advanced organizational skills with the ability to handle multiple assignments
  • Strong communication skills
  • BS degree in Education, Training, HR or related field

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • OracleDatabases

Location

We get to mix it up! PC has offices in Addison and in downtown Chicago.

What are Pampered Chef Perks + Benefits

Culture
Partners with Nonprofits
Pampered Chef hosts Help Whip Cancer fundraisers with the American Cancer Society and is a proud partner with Feeding America's Round-Up from the Heart Program raising more than $26 million since 1991
Friends outside of work
Eat lunch together
Intracompany committees
Our FUN Committee plans monthly events from game nights, happy hours, Halloween contests, and summer BBQs.
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker, and 4 weeks of leave for the secondary caretaker.
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Game Room
Our game room includes Ping Pong, Darts.
Happy Hours
Parking
Professional Development Benefits
Lunch and learns
Pampered Chef hosts occasional Lunch and Learns for employees.
Promote from within

Additional Perks + Benefits

Each and every coworker makes a difference every day by asking tough questions, finding the answers, and then making it happen—our entrepreneurial employees are the key to our success! Pampered Chef is big enough to implement cutting-edge technology, and small enough for all ideas to be heard and challenged.
We are a learning focused environment—we want you to learn from us, and we expect to learn from you and what you’re passionate about! We even provide training and development for added brainpower.

We collaborate every day in a high-tech space with writable walls, open collaboration zones, quiet “I need to contemplate” zones, and fun zones with ping pong, basketball, and bags, of course. No boring cubicle farms here!

We are concerned about your physical and financial well-being and offer BC/BS PPO or HMO health plans, dental, disability, matched 401K, life insurance, on-site fitness center, comfy chairs, on-site cafeteria, and dry cleaning valet service.

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