Global HR Business Partner at The Marketing Store (Chicago, IL)

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Why you will love this role…


Proactivity. Agility. Thinking. Strategic Partnership. Business Transformation. 

The HR Team at TMS sit at the heart of agency transformation; we are about people and potential. We exist to enable, empower and support our people to unleash their potential to drive business growth. We aim to curate a series of moments that matter, which culminate in an unmatched employee experience that helps the people of TMS produce iconic creative work. The aim of our progressive people approach is that TMS people leave changed.

Introducing the Global HRBP:

Reporting into the Global HR Strategy Director based in Europe, this role is located in the North American office in Chicago.

The main focus of this role is strategic HR business partnership for the rapidly transforming TMS Global Functions; IT and Technology, Project Management, and the Global Client Engagement team. This role also includes the opportunity to partner with the client services team for the iconic McDonald’s brand.

We are seeking a progressive Global HRBP to drive best practise change management and organizational design to help us leverage our talent, identify strategic capabilities, and bridge strategic capability gaps to be future fit- whilst helping evolve our culture and staying true to our values.

The role requires a results-orientated commercial thinker to connect the dots and take a 30,000-ft. common sense approach. It requires presence, personality, and to the ability to quickly build credibility to influence at the highest levels. Work is fast paced autonomous, and with competing priorities, and thus excellent expectation management skills are needed to manage this wildly ambitious team.

This role has purpose; thinking and contributing is expected, a willingness to share ideas and opinions to help create strategic HR plans and then deliver against these is a must. The HRBP has excellent commercial acumen; understanding of the P & L, terminology and how the business makes money.

Beyond the day to day we are about to embark on a number of exciting global HR projects around our values and employee value proposition. We are looking for a hand raiser, unafraid of a challenge to take a project and own it to completion; whilst we may have HR in our job titles- we don’t expect HR to do all the work; we’re looking for a HRBP that can build relationships and spot opportunities to bring skillsets together to help us deliver people projects like this.

The rewards are huge; there has never been a more exciting time to join TMS, after 2 years of unprecedented growth we are focused on disruption, and further growth; seeking out new digital capabilities and markets. The HR team are very much a part of that journey; we are seeking a HRBP that can help people unleash their potential and TMS evolve alongside its TMS 2020 plan to grow exponentially.

The role benefits from the support and thought leadership of a much wider HR circle;, Leveraging resources and expertise from our parent company Havi’s shared services functions for recruitment, training, and development, benefits, and administrative services.

The HRBP is part of the TMS North America Agency team partnering closely with the HRBP who leads the NA Agency focused HR team on the ground. The HRBP plays an activate part in the TMS and Havi HR community, mentoring junior team members and sharing inspiration. As part of this wider HR circle our HRBPs benefit from access to industry leading information, best practise and the total support to focus on personal development. This role will not have direct reports to start giving the incumbent the opportunity to focus on business partnerships and making an immediate impact. In time, this role may evolve to include direct reports.



Main Areas of Responsibility:


Business Partnering

The HRBP acts as a business partner for their key stakeholders across the business for People related conversations (steering towards strategic aims connected to business and HR goals); covering all manner of conversations pay, benefits, ER, development, workforce planning, exits, and works with the wider HR team.

The HRBP shares proposals and opinions and recommended actions (not just information). The HRBP often acts autonomously with senior stakeholders managing up as required.

The HRBP participates in annual people and organisation planning using this business and people strategy to drive workforce planning and strategic decision making plans and executes against these.


Change Management and Agency Transformation


The HRBP continually looks to futureproof the business; proactively spotting opportunities and handling change management as appropriate. The HRBP makes decisions with agency goals and growth in mind.


The HRBP is a proud supporter of agency transformation; sharing opinions, and being a visible positive agency presence; presenting at townhalls etc where applicable, and bringing their own passions to play often by instigating a relevant project or sitting on a project team locally or globally. The HRBP is well read, shares thought leadership (even authors this for the outside world) and takes an active interest in the industry, has strong industry connections, and is thus able to connect their actions to helping us build towards the future of the agency.


Specific Project Focus: The HRBP is responsible for executing the delivery of a critical global project across multiple formats, timelines, priorities and audiences with a focus on McDonald’s Happy Meal. This requires analysing qualitative and quantitative results to develop a recommendation in support of our business growth strategy, communicating progress across key client and internal communication channels, sharing content and best practise.


Data driven decisions

The HR Team makes data driven decisions and the HRBP procures ensures procurement of all information we can mine (in partnership with the HR Analytics partner at HAVI) analyse data to spot trends and utilises data to take action, sharing as and when appropriate.

Career Growth and Development

Rallies to inspire and motivate the business around goal setting, continual feedback and review and end of year reviews. Runs a seamless process but goes beyond to evolve, seek feedback and respond to help facilitate quality conversations. Ensures everyone has quality goals at all times. Seeks to actively embed a feedback culture of ‘failing up’ A HRBP seeks and shares thought leadership to evolve our talent management enable us to unleash the full potential of our people.


The HRBP acts as eyes and ears for development for all at all times; deploying their coaching skills to support managers and individuals with goal setting, looking for opportunities and bring ideas to the HR team around development. The HRBP partners with leadership to create Individual Development Plans for their people.


Desired Skills & Experience

Ideal candidates


  • Collaborative team players
  • Will have proven background in agency, or tech environments managing fast paced change from start to finish and working with senior level executives ideally in a similar sized global organisation
  • Keen industry knowledge and network or desire to learn more; trends, competitors etc.
  • Experience working in global HR function
  • Sufficient relevant experience of progressive human resource experience; inc strong understanding of HR and labour laws
  • Experience in analysing and presenting complex data
  • Relevant HR qualifications
  • The usual stuff: strong MS skills,
  • Project management qualifications a bonus!    


Who We Are:

From our heritage in retail and promotional marketing, we are an agency focused on creating customer engagement programs for global and local brands, all underpinned by digital and data capabilities.


In line with this, and to ensure The Marketing Store continues to evolve as a world class, award-winning ideas agency, we have developed a new agency proposition which puts people at the heart of our process and the agency itself. Promoting the use of data and collaborative working across the Global agency is fundamental to this new proposition.


Here it’s people that matter. At The Marketing Store, you count. Whatever your passion, personality and personal ambition, we all do our bit to help each other shine. As a result, our 10 offices around the world employ more than 800 people.




Thank you for your interest in The Marketing Store.

Please note that we will only contact candidates who are selected for an interview.

The Marketing Store is an equal opportunity employer.

We do not accept unsolicited calls, resumes or candidate referrals from recruiters and agencies.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • DB2Databases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases


Our company is in the heart of the Loop, making for an easy commute. We are blocks away from the river and the lake, surrounded by trendy hotspots. We also have a hybrid work policy, which ensures our people have the flexibility they need.

An Insider's view of The Marketing Store

How would you describe the company’s work-life balance?

The Marketing Store offers employees an incredible work life balance. We all work hard to get the work done but our personal lives and passions outside of work are always supported. Employees are encouraged to have flexible work schedules, working remotely when needed and finding time to do what they love in and out of the office.


Vice President, Communications

What's the biggest problem your team is solving?

We’re leveraging data to solve marketing challenges for clients to understand who their customers are, and to activate future games & promotions. By using data, we’re enabling our clients to make data driven decisions and create custom experiences that will resonate with their target audience.


Senior Director, Analytics

What makes someone successful on your team?

Being solutions oriented is the secret to success at The Marketing Store. We’re lucky to work with some of the biggest brands on new digital initiatives – which means we are often navigating in the unknown and encountering new scenarios. Successful team members can access current road blocks and determine how they can help solve the problem.

Leigh Anne

Director, Product Management

How do your team's ideas influence the company's direction?

Analytics is at the core of what we strive to achieve at TMS – measurable impact to our client’s business. The decision science team is responsible for enabling the descriptive and prescriptive marketing analytics that drive strategic recommendations and shape the programs that we execute across the agency.


Manager, Decision Sciences

How do you empower your team to be more creative?

I let creatives do what they came here to do by empowering them to think and have a point of view. Make them trust me because I commit to their development and follow through. I challenge their thinking and executions, so they can think strategically. Respect them as humans and provide them with an environment where they have fun and can grow.


Vice President, Creative Director

What are The Marketing Store Perks + Benefits

The Marketing Store Benefits Overview

As a people-first organization, it’s important that our employees have the support they need to be successful. That begins with our comprehensive benefits program, immediately effective the first day of hire. Our medical plans are all PPO’s, offering a wide variety of higher and lower deductible plans. Employees can choose between two dental plans, and we offer vision too. On top of the benefits you’d expect, we have more unique offerings: pet insurance, organ donor leave, extended parental leave, adoption leave, legal insurance, and auto/home insurance. We also cover life insurance and AD&D at not just one times the employee’s annual salary but twice.

Employees have access to a LifeWorks wellness program. Those who participate receive points for healthy activities that can be redeemed for gift cards. That same membership includes other perks too, like discounts with popular retailers, airlines, hotel chains, etc. Also in support of employees’ wellbeing, we provide access to an onsite gym at our Chicago office and to ClassPass discounted rates. In addition to ClassPass’ library of always-on digital content, employees can book fitness classes or wellness and self-care appointments at nearby spas. And because we believe physical and mental health are equally important, we make sure our people have access to an EAP program, which facilitates the support each individual needs.

Beyond our benefits, our Hybrid Work Policy enables flexibility. Each employee can choose to work from the office or from home when they need to and work with their teams to set their own working hours. To encourage work-life-balance, we also instate office-wide Sunshine Hours from May to the end of September.

Other perks include a bonus for employees who refer new hires; an annual bonus and salary increase dependent on company and employee performance; a traditional 401(k) plan with an employer match; annual profit sharing; tuition reimbursement; and student loan repayment support.

Volunteer in local community
Big Brothers Big Sisters, Social Works, Greater Food Depository
Partners with Nonprofits
Big Brothers Big Sisters, Social Works, Greater Food Depository, Howard Brown Health
Friends outside of work
Eat lunch together
Intracompany committees
Our Get Closer committee plans our parties and social events. Our Inclusion Club brings awareness/education around inclusion and plans celebrations.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
The company went through unconscious bias training through an outside consultancy.
Diversity manifesto
Diversity Employee Resource Groups
In addition to our regional and global inclusion teams, we also have ERGs that support our people.
Hiring Practices that Promote Diversity
Unconscious bias training, difficult conversations training, and designing an inclusive culture training. We are also revamping our TA practice and expanding our external partner list.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to $2750 annually to their FSA.
Disability Insurance
For both AD&D and life insuance, the company covers up to twice your annual salary without any cost to the employee. Employees are also able to buy up this insurance amount if they decide to.
Dental Benefits
Our dental plan covers $2000 of expenses. Prevenative care is covered at 100% and employees have 2 different dental plans to pick from depending on their dental needs.
Vision Benefits
Vision benefits plan covers 100% for annual.
Health Insurance Benefits
There are 3 different PPO medical plans that employees can pick from. If an employee elects an HSA then the company adds in $500 for the employee only plan and $1,000 for families.
Life Insurance
Life insurance is equal to 2 times an employee's annual salary.
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
The company matches 100% of the first 3% you contribute, and then 50% of the next 2%. The employee has to contribute 5% to get the full match benefit of 4%.
Performance Bonus
Employees are eligible for an annual bonus, which is based off both company and personal performance.
Child Care & Parental Leave Benefits
Child Care Benefits
TMS provides a FSA dependent care account. Employees can contribute to this to pay for their childcare for the year for up to $5,000 a year pre-tax.
Generous Parental Leave
Flexible Work Schedule
TMS provides employees with a flexible work schedule that includes Summer hours, Core hours, Compressed week, Flexible start and end times.
Remote Work Program
We currently offer a hybrid working model.
Family Medical Leave
Adoption Assistance
Employees get up to 14 weeks of paid leave for adoption.
Return-to-work program post parental leave
Company sponsored family events
COVID permitting, The Marketing Store sponsors a summer family outing each year.
Vacation & Time Off Benefits
Generous PTO
Employees receive 2 personal days and between 15 and 20 days per year of paid time off based on years of service. In addition to PTO, we also close down our office from Christmas to New Years.
Paid Volunteer Time
We offer 8 hours of paid volunteer time per year.
Paid Holidays
Paid Sick Days
Employees receive unlimited hours per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
COVID-permitting, The Marketing Store hosts company outings quarterly.
Game Room
Our game room includes Ping Pong, Foosball, Pinball and Pop a Shot.
Stocked Kitchen
digital coke machines, kombucha, cold brew and beer on draft. chips, oatmeal, fruit, vegetables, power bars, candy, popcorn, and string cheese
Happy Hours
We offer a discounted parking rate at a garage near our office.
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
We offer $50 a month to help cover home office expenses.
Professional Development Benefits
Job Training & Conferences
The Marketing Store offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $10,000 annually for tuition reimbursement.
Time allotted for learning
The Marketing Store encourages ongoing education and professional growth.
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Our benefits are constantly evolving to reflect the employees at The Marketing Store.

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